Davis Vision Member App 12+

I got the app today and after trying to login for 3 hours, gave up. Like mentioned previously by other users, you can’t login with the same credentials ever! The constant errors and reset password loop. I managed to login once and then tried logging in a min later, nope. Locked me out. You reset password hoping you’d be able to login only to find out it’s not working. This app is not the only issue, even their website has the same problem. I don’t know what’s going on. I never had this issue with any other site before. Please fix this.

I’ve been using an iPhone for 10 years and downloaded hundreds of apps in that time. None of them were this bad. The Davis Vision app is slow, broken, unhelpful, and ugly, all at the same time. I have not been able to log into it once with the same credentials I use on the Davis website in the 6 months since I first downloaded it. It would be best to remove this app from the App Store - its lack of quality reflects poorly on Davis Vision. I have replaced it with a bookmark to the Davis website and I recommend anyone reading this do the same.

I downloaded this app thinking it would save time, checking for providers and eligibility. I ended up losing time, having to call customer service for the activation link- had to be on hold for 15 minutes waiting to speak to a person- what a waste of time! Once I got the activation link, I opened the app wanting to check my provider and the list of providers wouldn’t even load. Not worth the trouble at all, though I’m not sure calling customer service number is any better. 👎