Delmarva Power 4+

An Exelon Corporation

    • 4.6 • 5.3K Ratings
    • Free

Description

Delmarva Power’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Effortlessly view and pay your bill
· Report and check outage status
· View the outage map
· Check balance
· View account activity
· Manage your AutoPay and Budget Billing settings
. Report an outage without signing in
· View usage data, bill forecast and trends
· Compare your bills
· Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more

What’s New

Version 23.9.3

Bug fixes and improvements
Bug fixes and improvements
Bug fixes and improvements

Ratings and Reviews

4.6 out of 5
5.3K Ratings

5.3K Ratings

J. Groome ,

Outages

I libe in a farm and I have multiple outages a year. This I not a problem with electricity, but the power line reaching my home is aerial and old and follows a tractor path and is somewhat difficult for equipment to access.
It would be nice to have the line replaced versus repaired when it breaks.
Thank you

DIONNENCLARKE ,

System error of the app charged me twice

I got an overdraft fee and when I called to get a refund, they said that it would be refunded to my account in three days. It was not.
Then, when I called Delmarva directly they said the agent should not have told me that the money will be refunded back into my checking account. Then they went on to say that I can only get my refund by check and that it could take up to 14 days.

I didn’t get that check until a month later and when I went to try and cash it, I was not able to cash it.
Then I had to call a company that is responsible for refund checks I had to repeat my story at least three times and then they told me to call Delmarva and give them a callback number, giving them permission to let me cash the check.

When I call Delmarva instead of them taking the number I had to repeat my story over again, and then listen to them. Tell me what my balance was. All I wanted was my refund back the system said they weren’t able to process my payment.

So I signed out waited got on the app again and I was able to pay my bill.
This was their mistake, and it was so easy for them to charge me twice but here I am almost 3 months later still waiting on my refund so I cannot give a good rating to this app. It’s cost me food, gas, overdraft fees, and stress. Very unhappy customer

MotherTheresa357 ,

Electric Usage 500+++

If a company notice that a customer is using them extremely large amount of a product which is not normal you would think the company would help the customer out by getting in touch with them and saying let me let us help you lower your bill and teach us how to do that rather than continue to charge us exorbitant amounts of money when it’s really not necessary. I know that was a mouthful by the bus for me too. I am printing copies of my bill and I won’t want to speak to someone in the Marva to help me understand my bill and at the same time I want to put in for a change of address.
Thank you

Theresa Morris

App Privacy

The developer, An Exelon Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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