BGE - An Exelon Company 4+

My Account On-The-Go

An Exelon Corporation

    • 4.7 • 53.9K Ratings
    • Free

Description

BGE’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· PeakRewards Device Management

What’s New

Version 23.9.3

Bug fixes and improvements
Bug fixes and improvements

Ratings and Reviews

4.7 out of 5
53.9K Ratings

53.9K Ratings

bge customer ,

Mislead

During my initial sign up , I had a previous balance . In order to sign up a 100 dollar payment needed to be paid which was fine , I paid it . Then came a security deposit which was also fine and understandable. I was told during that same phone call that the rest of my previous balance as well as my security deposit could be spread out through payments monthly. The first bill came in requiring me to pay full previous balance with the months bill and a portion of security deposit. When I called to find out what was going on with the previous balance I was told that they can’t speed that out unless I pay the security deposit in full and that whoever told me that shouldn’t have told me that cause that’s not how it goes . The problem is , they did tell me that and it’s not my problem that they shouldn’t have . Needless to say , it’s been a stressful struggle to come up with full amount of previous balance at once and I really don’t like the surprise of being told two different things by the same company as well as the first thing I was told ended up being brushed off without any kind of help in them honoring what was first discussed.

Developer Response ,

We are sorry to hear that you are having trouble with the app! If you would like assistance or this concern is not with the app, please contact us at MyHomeRep@bge.com and provide your name and account information. We will be more than happy to help you troubleshoot the issue.

Picapical ,

Most Convenient Way to Pay

I previously had scheduled my BG&E Payments directly through my Bank Account and I always felt uncertainty about the synchronization of the eBilling and the Bank ePayment. No need for that concern anymore, I have been using the BG&E App to make my monthly payments on time using my credit card and it is a breeze..! and I get my reward points from my credit card too..!!

jobraval ,

Like everything except app won't allow me save notification preferences

All other apps allow me to set up reminder notifications. Every single time I try with this app, I receive an error message stating that it can't be done and to call the customer service center. The reason I have the app is to minimize contacting anyone. All I want is a reminder that my bill is due! Is that so hard to ask for??? BTW, trying to schedule it on the website doesn't work either...SMH By the time you guys get it to work, I would have moved by then.
I wish I could have PEPCO. Never had any problems with their app.

App Privacy

The developer, An Exelon Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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