The shopDisney app is the destination for the largest selection of authentic and exclusive Disney, Pixar, Marvel and Star Wars products. Discover, experience, and shop - whenever you want and wherever you are.
- The most extensive assortment of exclusive Disney, Pixar, Marvel and Star Wars products available. Anywhere.
- Explore a curated selection of the best products from Disney store, licensing partners, global collections and collaborations, and Disney Parks and Resorts.
- Shop authentic Limited Editions.
- Hear about our best sales with push notifications.
- Easily locate your nearest Disney store.
- Use the in-app scanner to access additional product information while visiting a Disney store.
- Track your order and view order history.
- Use Apple Pay. The easy, secure, and private way to pay on your iPhone.
Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. To facilitate the sign-in process, the app will also require access to your email address, stored within your Disney Account.
This app includes the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.
This app provides you with the option to receive push notifications, which may include information about products and offers. This app also provides you with the option to enable location services, which will enable certain features, provide you with information and offers, and improve guest experience. This app will request access to your camera to scan product barcodes and credit cards for purchases.
With this release, we added the option to seamlessly import certain aspects of your Disney Parks Profile over to shopDisney. You'll be able to use your saved Disney Parks payment method, billing address, and shipping address to check out quickly and easily. We also fixed bugs and improved overall app performance.
Ratings and Reviews
My only issue
I love Disney and love the products. The only issue I have is when it comes to the limited edition items you guys are not very good at keep track of how many you have and how many are sold before sending out confirmation of when orders are put through. Then when the items are pulled you charged shipping because the dollar amount drops below the qualified dollar amount for free shipping. Which is wrong because that’s not us customers fault. Plus my last order was duplicated, which you guys did send me a free shipping label and apologized for that mistake but never reimbursed me for my double shipping! Nor did you compensate me in any way for your mistake. And after being in retail for over 20 years (in my experience) is not right either. Especially where it was not my mistake. So other then the lack of some customer service... I love Disney and the products.
Love shopDisney but needs some improvement
I love Disney and the shopDisney app (the use of Apple Pay for check makes checkout super easy/convenient and the ability to buy park items are my two pros about the app) but my biggest complaints with the app are as follows.
One: it clears out your shopping cart (bag) if you have to leave the app for a minute (if you need to check your bank account, answer the phone, look up your Disney account password...).
Two: it’s not consistent from one look to another on the products available. Looking through the listed products in the morning and when I look again a couple hours later there are some items that were not there before but are now there and some that were there that are no longer listed (I understand that new stuff gets added and old stuff gets removed but I’m talking about stuff that’s still available that I was able to find only by using the search feature).
Third and final: there isn’t a feature to “like”, “heart”, or a wish list feature so you can come back to buy it with out adding it to the bag (which wouldn’t be helpful anyways since the bag automatically clears itself).
These are not deal killers, as I said I love Disney and will continue to return often for anything Disney. But these are what make me give the 3 star rating.
No Premier doll
At 3am EST, Saturday, 10/6, in the morning, as it was just being released to the world, I tried several ways to search for & purchase the just released Snow White Premier Collection doll. I could not find it at all on the app! No matter how I searched, nothing came up but wine glasses & earrings. NEVER ANY MENTION OR SIGN OF THE DOLL!
To make matters worse, through a link I found on Facebook, I was finally able to find her on the website...SOLD OUT! Because I wasted 15 minutes on your stupid app!!!
Just called customer service to see what I did wrong & what I should look up on your app for the Cinderella release next Saturday & got NO HELP AT ALL. When I asked for a supervisor I was told to call back because they were busy for the next hour. Busy? “They” because he confirmed “all” were busy! For an hour? At 8:50pm EST on a Sunday night ??? Really?????
Thought I was finally calmed down enough to talk to your customer service after the mess of not buying a Christmas present for my granddaughter. But after speaking with him and realizing that you just don’t care... I’m angrier than when I started!!!
YOU’RE NOT DISNEY...you’re just a cheap wanna be!
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.