Screenshots

Description

Field Service Dispatch for Reveal makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers.
With the Field Service Dispatch Mobile App, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details like job notes, photos and signatures.

Why use it:

Improve team communication
Easily view jobs for the day and receive notifications when your schedule changes. No need to continually call the office.

Reduce paperwork
Quickly capture important job notes, photos and signatures in the app to help eliminate cumbersome paperwork.

Save time
Access everything you need to come prepared for the job—including customer information, location and directions.

Easy onboarding
Get up and running with the app—designed based on customer feedback. No experience or training required.

What’s included:

Job schedule and details
View jobs that need to be completed for the day and any upcoming work.

Job status
Keep dispatchers updated on job status as you progress through your day, including travel time and time on site.

Notes
Record detailed notes describing the work that was completed to inform future work.

Photos
Capture photo evidence of work completed and provide proof of service.

Signatures
Collect signatures before and after the job to confirm that customers are satisfied with the work.

Notifications
Receive alerts when there’s a schedule change.

Work offline
Continue using the app when there's no signal. Information will sync when you're back online.

If you have any issues or further questions please contact the Verizon Team at VerizonConnect.com/company/contact/

What’s New

Version 2.4.3

Bug fixes and improvements.

Ratings and Reviews

4.7 out of 5
105 Ratings

105 Ratings

Chris at Sommers A/C ,

Smooth, Easy and Convenient

I like how it’s very easy to use and it doesn’t require a heap of information. Send out updates very quickly and updates on my side in real time. Makes things a lot easier cancellations and additional jobs that come in. I see a lot of potential from what they could build off of this with.

Developer Response ,

Hi Chris, Thank you so much for taking the time to review our app. I am glad that you are having a good experience Verizon Connect Field App. We are always updating the app to provide the best user experience. Thank you-Ashlee, Product Team

App Privacy

The developer, Verizon Connect Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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