Order your groceries online today for delivery tomorrow.
Want to fill your fridge in just a few clicks? With the FreshDirect iPhone app, you can order local and organic produce, fresh seafood, custom cuts of meat, chef-made meals, and all your favorite brands for delivery to your doorstep. It’s never been easier to get your FreshDirect favorites.
With the free FreshDirect for iPhone app, you'll enjoy feel like a grocery shopping rock star:
• Place a new order or change an existing order from anywhere–your kitchen, the couch, a taxi–faster.
• Find all the food you love (cheese anyone?!): it's easy to search or browse the store for your faves.
• Scan product barcodes to look up prices and quickly add products to your order.
• Shop from your previous orders, your shopping lists, and your favorites.
• Check out What's Good for expert selections and big savings each week.
• Know when you’ll get your delicious goodies by easily scanning available timeslots.
• Quickly contact the FreshDirect Customer Service Team via email or phone with any issues. We've got your back!
Areas We Serve:
For those who live in the greater New York City area, New Jersey, Connecticut metro area and greater Philadelphia, Pennsylvania area, including Delaware, the FreshDirect app is a time-saving essential for your grocery shopping.
FreshDirect is a food tech company and the Northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City and Philadelphia metropolitan areas, and the District of Columbia. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce and specialty items through direct relationships with suppliers, growers and farmers. In 2016, FreshDirect expanded its portfolio with the launch of FoodKick, an on-demand business that caters to the needs of urban dwellers with a curated selection of food, alcohol and essentials–all delivered within an hour. Launched in 2002, FreshDirect is a privately held company headquartered in Long Island City, NY. For more information, visit www.freshdirect.com or www.foodkick.com.
Routine bug fixes
Other updates for a better shopping experience
Ratings and Reviews
I’m not going to focus here on how FreshDirect’s product range has gone downhill, or how they hardly ever offer promotional discounts to regular customers. I still use FreshDirect very often, and almost always place my orders through this app. For the most part, it’s decent and functional, but it falls far short of being great. You can do basic shopping through it, add a delivery tip, and pay by credit/debit card, MasterPass, or PayPal (not Apple Pay yet). However, after several years of using this app, there have been few enhancements. You still can’t rate items, create shopping lists, preorder or save items for later through it. You can’t use external coupons, scan barcodes, add delivery times to your calendar, or request items that are not in stock. You can’t even make a simple “favorites” list (there’s a section that shows you items you’ve previously purchased, but you can’t really use it as a favorites list because it doesn’t show everything, and you can’t edit out things you don’t want to reorder). These are commonplace features in other shopping apps. I’m not sure why FreshDirect wants to keep its app so primitive, but here we are. Despite being on the slow side and having occasional crashes, it serves its purpose well, and is adequate for placing basic orders.
Not up to par with FreshDirect’s high standards
This mediocre star rating is for the app, NOT FreshDirect itself. It could be so much better than it is. When it’s not crashing, freezing, or dragging, the app can easily be used for routine shopping and placing orders. I use it for that purpose at least once or twice a week. Unfortunately, there’s little else you can do with it besides shop. There’s no way to create lists, or to post or read item reviews (you can only see the star rating within the app, and few items have them). There’s also no way to request items that are not currently available. All of those seem like pretty basic features. FreshDirect has such a well earned reputation for its high quality products (many of which are locally sourced) and stellar customer service, and overall, I’m a very happy customer. It’s just too bad the app comes up short.
Grocery convenience but opportunity for improvement
I love the look and feel of the app, and the ability to grocery shop on your phone. But I do have a few friendly suggestions for improvement: ability to...create shopping lists, post reviews on items, request to restock an item, and leave a tip post-delivery on the app. I’ve left tips pre-delivery on the app, and noticed my deliveries would be late or they would leave it outside my door. If I could leave post-delivery tips on the app, i wouldn’t have to carry around cash and ensure I could reward more to great delivery drivers.
Developer Response ,
Thanks for your feedback. We will log your suggestions with our developers.
- 201.1 MB
Requires iOS 9.3 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) Wi-Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi-Fi + Cellular, iPod touch (6th generation), and iPod touch (7th generation).
- Age Rating
- Rated 17+ for the following:
- Frequent/Intense Alcohol, Tobacco, or Drug Use or References
- © FreshDirect LLC
With Family Sharing set up, up to six family members can use this app.