H&R Block Tax Prep: File Taxes 4+

Second to none!

This app is amazing! The layout of this app is perfect. The simplistic layout of the app makes it easy to focus on the task at hand, and the easy to understand instructions (with added helpful hints - just in case) make this app stand out from its competitors. The flow from one page to the next is flawless and when/if you have a question as to whether or not you qualify for certain breaks/exemptions, you can rest easy knowing that they guide you through that process by telling you to select all of them and their software will calculate your information and let you know whether or not you qualify. They also include the option for live chat with an H&R Block tax expert should you need it. All in all, this is the perfect app for people who don’t have the time or luxury of scheduling and upholding face to face meetings or standing around in long lines waiting to see a CPA.

Oh, also worth mentioning is that they offer all of the same benefits that you’d get filing in office. You can purchase identity theft/fraud protection as well as audit protection. Both of these options can be added independently or as a combination for a small (and extremely fair) fee. I’d recommend everyone take advantage of these options, however, it is nice that they don’t pressure you into purchasing these options through annoying pop-up ads and instead ask you just before you proceed to the final step of submitting your forms via e-file.

Developer Response ,

Looks like you've found the app's new tax navigation! Moving from section to section has never been easier by scrolling and tapping :) Thank you so much for your review and for being an H&R Block Tax Prpe App client. We appreciate your business and look forward to helping with your 2019 return next year.

Easy to Files Taxes

As long as you follow step by step and self educate on the basics, it is easy to use and not difficult to file your taxes by yourself! I recommend for college students or for low income individuals/families who need their taxes done and would like to receive a refund free of charge instead of other tax pro offices. The app is easy to follow and if you do need help from a tax pro you can easily access additional help for a fee online as you work on your taxes from home. Compared to other tax professionals, I trust H&R Block as a result of first starting with a simple office visit for my first time doing taxes independently. Their tax pros are very professional, hardworking, and courteous. It’s also convenient if you don’t have time and your finances aren’t too outstanding and difficult, you can use the chat to get additional help for a fee right at the comfort of your home or wherever you decide to finish your taxes on any device (computer, tablet, or mobile device). If you’re busy, introverted (like me), or have very low income, I trust H&R Block whether I’m filing my own tax using the app or going in for an office appointment. Saves time and filing is easy. I also like that they have many different tax pros and it shouldn’t be hard to find a tax pro that you’ll trust and keep coming back to for assistance with tax returns.

Developer Response ,

Thank you for your 5 star review! A great (dare we say fun?) tax prep and file experience at your fingertips is what we think you should be able to expect with H&R Block. If you have any additional feedback, please feel free to contact us at hrbmobiletaxes@hrblock.com. We look forward to taking the work out of your 2023 return next year too!

Fantastic Service, quick, efficient, quality and reassuring

This app is extremely user friendly. It walks you through literally every scenario. If you don't understand something, you can click on a link below what you're looking at for more information. If you still have questions there is another section of frequently asked questions. If you Still need assistance there is a chat available with many options, as well as chatting with a live person. Beyond that if you still have questions (depending on what type of return you choose) you're able to email, message, chat with or speak with a live Professional Tax Return representative. The customer service is amazing, efficient, friendly, professional and prompt service.
The price is affordable and fair. I saved a ton of time, money and stress by being able to use this app and self service but with the Peace of Mind knowing that not only the system looked over my work, but that it was double checked by a live human being. And I have the reassurance of knowing H&R Block has my back if any issues arise or if there's any type of IRS audit. Just an overall exceptional service.