Hamperapp | Laundry Service

Name: Hamperapp | Laundry Service
Rating: 4.4 (900 reviews)
Author: Hamperapp

On-demand dry cleaning pickup

Only for iPhone

Free · Designed for iPhone

900 Ratings
Ages

16+
Years
Category

Lifestyle
Developer

Hamperapp
Language

EN
English
Size

197.9
MB

iPhone

Looking for a reliable laundry service that picks up your dirty clothes, cleans them professionally, and delivers them fresh to your door? Want an easy, eco-friendly way to schedule laundry pickup and delivery online? Meet Hamperapp, your on-demand laundry and dry cleaning app. With premium equipment and skilled professionals, Hamperapp makes laundry effortless. We pick up your laundry, clean it with care, and deliver it back fresh and folded, with FREE pickup and delivery. ORDER LAUNDRY PICKUP AND DELIVERY Busy schedule? Full hamper? No problem. Book in seconds and let Hamperapp handle the rest. We pick up your laundry, clean, press, or fold it, and return it to your doorstep within 48 hours, 7 days a week (8 AM to 10 PM). MULTIPLE LAUNDRY SERVICES Choose the service that fits your needs: Dry Cleaning Wash and Fold Household Items (blankets, duvets, comforters, and more) Select pickup and drop-off times, add special instructions, and pay securely in the app. PREMIUM QUALITY, ECO-FRIENDLY CARE Hamperapp is designed with sustainability in mind: Energy- and water-efficient machines Eco-friendly laundry bags LED-lit facilities WHY CHOOSE HAMPERAPP Free pickup and delivery Reliable service, 7 days a week Premium cleaning and careful handling Simple, secure in-app payments Transparent, affordable pricing Friendly customer support AVAILABLE NATIONWIDE Hamperapp is available in 40+ cities across the U.S. Not in your area yet? Download the app and we will notify you when we launch near you. Questions? Contact us at info@hamperapp.com Learn more: www.hamperapp.com

Ratings & Reviews

4.4

out of 5

900 Ratings

Quick, neat, and affordable — plus great customer service!
09/17/2024

nainerzz
I just recently moved to NYC and didn’t want to pay an arm and a leg for laundry, especially since I’m already on a tight budget. I found Hamperapp after doing some research online, and after noticing the building since I live close by — I couldn’t be happier with taking a chance on something as precious as my clothes. Not only was the pickup and delivery extremely efficient (and surprisingly free!) but my clothes were folded beautifully, the price was actually lower than I was expecting, and the customer service I spoke to about all my questions/concerns was extremely responsive, helpful, and polite. Plus they were even able to accommodate my work schedule since I get home in the evenings. I don’t usually write reviews, so I hope the fact that I’m even writing one for this service conveys how impressed I am by it — I’m only using Hamperapp for my laundry from now on!

Developer Response
Thank you so much for the amazing review! We’re thrilled to hear Hamperapp made your move to NYC a little easier. We know how important it is to have a service that’s affordable, reliable, and flexible—especially with a busy schedule. We truly appreciate your trust and look forward to helping you with your laundry anytime!
Quick, neat, and affordable — plus great customer service!
09/17/2024

nainerzz

I just recently moved to NYC and didn’t want to pay an arm and a leg for laundry, especially since I’m already on a tight budget. I found Hamperapp after doing some research online, and after noticing the building since I live close by — I couldn’t be happier with taking a chance on something as precious as my clothes. Not only was the pickup and delivery extremely efficient (and surprisingly free!) but my clothes were folded beautifully, the price was actually lower than I was expecting, and the customer service I spoke to about all my questions/concerns was extremely responsive, helpful, and polite. Plus they were even able to accommodate my work schedule since I get home in the evenings. I don’t usually write reviews, so I hope the fact that I’m even writing one for this service conveys how impressed I am by it — I’m only using Hamperapp for my laundry from now on!
Developer Response 04/03/2025
Thank you so much for the amazing review! We’re thrilled to hear Hamperapp made your move to NYC a little easier. We know how important it is to have a service that’s affordable, reliable, and flexible—especially with a busy schedule. We truly appreciate your trust and look forward to helping you with your laundry anytime!
Back to back delivery issues
03/10/2022

flo_american
Zero issues with the clothes they was clean and nicely folded. My issues are with TIME MANAGEMENT, this is supposed to help you save time on doing laundry but when you schedule for the pick and delivery and they can’t come within the 2 hour window they give then that’s a problem. First time my clothes was scheduled to be delivered between 8-10am but didn’t get delivered until Noon. That’s two hours over the scheduled time and I had to get up with the company to find out what was going on. I ended up giving them another try thinking it was a one time thing but no once again delivery scheduled for 8-10am and still no delivery as of 1 pm. I again had to reach out to the company to find out what’s going on. This is completely unacceptable for a five hour window of time for the clothes not to be delivered or a SINGLE UPDATE. I will NOT BE using them again and will be demanding a refund because I lost over 7 hours of my time and honestly you can easily do your own laundry within that time frame.

Developer Response
Thank you for taking the time to share your feedback. We’re truly sorry for the ongoing delays and the lack of updates regarding your pickup and delivery windows. We understand that our service is meant to save you time—not cause inconvenience—and we recognize how frustrating it is to wait without clear communication, especially on more than one occasion.Our team should have kept you informed, and we apologize for falling short.We appreciate your patience, and we’re committed to making this right.Sincerely,The Hamperapp Team
Back to back delivery issues
03/10/2022

flo_american

Zero issues with the clothes they was clean and nicely folded. My issues are with TIME MANAGEMENT, this is supposed to help you save time on doing laundry but when you schedule for the pick and delivery and they can’t come within the 2 hour window they give then that’s a problem. First time my clothes was scheduled to be delivered between 8-10am but didn’t get delivered until Noon. That’s two hours over the scheduled time and I had to get up with the company to find out what was going on. I ended up giving them another try thinking it was a one time thing but no once again delivery scheduled for 8-10am and still no delivery as of 1 pm. I again had to reach out to the company to find out what’s going on. This is completely unacceptable for a five hour window of time for the clothes not to be delivered or a SINGLE UPDATE. I will NOT BE using them again and will be demanding a refund because I lost over 7 hours of my time and honestly you can easily do your own laundry within that time frame.
Developer Response 11/07/2025
Thank you for taking the time to share your feedback. We’re truly sorry for the ongoing delays and the lack of updates regarding your pickup and delivery windows. We understand that our service is meant to save you time—not cause inconvenience—and we recognize how frustrating it is to wait without clear communication, especially on more than one occasion.Our team should have kept you informed, and we apologize for falling short.We appreciate your patience, and we’re committed to making this right.Sincerely,The Hamperapp Team
Zero Stars
12/20/2023

PinkMoonSpirit
When I confronted their customer support, expecting a resolution or, at the very least, an explanation, I was met with rude and dismissive behavior. They were completely unprofessional, constantly dodging my inquiries and giving me vague answers that made no logical sense. It was as if they had a rehearsed script to manipulate frustrated customers into giving up.The most distressing part of this whole ordeal is the fact that they haven't returned my clothes. I entrusted Hamperapp with my valuable garments, only to have them vanish into thin air. Their lack of accountability and refusal to take responsibility for their incompetence is truly mind-boggling. It's not just about the monetary value of the clothes; it's the sentimental value and the inconvenience it has caused.The incompetence and unprofessionalism displayed by Hamperapp are beyond unacceptable. Their business practices are unethical, untrustworthy, and leave customers in utter despair. Without a doubt, I strongly advise against utilizing their laundry delivery service.I strongly urge potential customers to consider alternative options that value the customer experience and prioritize the safe handling and timely delivery of clothes. It's a shame that a service that initially appeared promising turned out to be a complete disaster; spare yourself the headache from Hamperapp at all costs.

Developer Response
We sincerely apologize for the inconvenience you've experienced, and we are committed to resolving this matter promptly. To assist you effectively, could you please provide us with your order number or phone number associated with your account? This will enable us to investigate and address your concerns in a timely manner.Your satisfaction is our top priority, and we appreciate your cooperation in helping us resolve this issue. Please feel free to respond at your earliest convenience, and thank you for choosing our services.Best regards,Hamperapp Customer Support Team
Zero Stars
12/20/2023

PinkMoonSpirit

When I confronted their customer support, expecting a resolution or, at the very least, an explanation, I was met with rude and dismissive behavior. They were completely unprofessional, constantly dodging my inquiries and giving me vague answers that made no logical sense. It was as if they had a rehearsed script to manipulate frustrated customers into giving up.The most distressing part of this whole ordeal is the fact that they haven't returned my clothes. I entrusted Hamperapp with my valuable garments, only to have them vanish into thin air. Their lack of accountability and refusal to take responsibility for their incompetence is truly mind-boggling. It's not just about the monetary value of the clothes; it's the sentimental value and the inconvenience it has caused.The incompetence and unprofessionalism displayed by Hamperapp are beyond unacceptable. Their business practices are unethical, untrustworthy, and leave customers in utter despair. Without a doubt, I strongly advise against utilizing their laundry delivery service.I strongly urge potential customers to consider alternative options that value the customer experience and prioritize the safe handling and timely delivery of clothes. It's a shame that a service that initially appeared promising turned out to be a complete disaster; spare yourself the headache from Hamperapp at all costs.
Developer Response 12/22/2023
We sincerely apologize for the inconvenience you've experienced, and we are committed to resolving this matter promptly. To assist you effectively, could you please provide us with your order number or phone number associated with your account? This will enable us to investigate and address your concerns in a timely manner.Your satisfaction is our top priority, and we appreciate your cooperation in helping us resolve this issue. Please feel free to respond at your earliest convenience, and thank you for choosing our services.Best regards,Hamperapp Customer Support Team
Bad scheduling / stained item
05/27/2021

sexybecky811
This was my second time using this app and i don’t think I’ll be using it again. I originally scheduled the drop off time for the motioning from 8am-10am. However, i called to reschedule the drop off time the afternoon and the lady i spoke with told me she rescheduled it to 4pm-6pm. The day of the drop off i got a texted saying it was out for delivery so i called back to make sure it wasn’t going to be delivered that morning when I wasn’t home. They told me it was never rescheduled but they would call the driver and tell them not to deliver it. Regardless, they delivered it anyway at 9am when it wasn’t suppose to come until that evening. So I have to drive an hour home from work just to make sure no one stop my clothes from my front door. Also, my clothes were returned to me still having stains and some items were wrinkled.

Developer Response
Thank you for sharing your experience. We sincerely apologize for the miscommunication regarding your delivery time and for the issues with your items upon return. This is not the level of service we aim to provide, and we understand how frustrating and inconvenient this must have been — especially having to adjust your schedule unexpectedly.
Bad scheduling / stained item
05/27/2021

sexybecky811

This was my second time using this app and i don’t think I’ll be using it again. I originally scheduled the drop off time for the motioning from 8am-10am. However, i called to reschedule the drop off time the afternoon and the lady i spoke with told me she rescheduled it to 4pm-6pm. The day of the drop off i got a texted saying it was out for delivery so i called back to make sure it wasn’t going to be delivered that morning when I wasn’t home. They told me it was never rescheduled but they would call the driver and tell them not to deliver it. Regardless, they delivered it anyway at 9am when it wasn’t suppose to come until that evening. So I have to drive an hour home from work just to make sure no one stop my clothes from my front door. Also, my clothes were returned to me still having stains and some items were wrinkled.
Developer Response 11/07/2025
Thank you for sharing your experience. We sincerely apologize for the miscommunication regarding your delivery time and for the issues with your items upon return. This is not the level of service we aim to provide, and we understand how frustrating and inconvenient this must have been — especially having to adjust your schedule unexpectedly.

Getting started and signing in is now clearer and more tailored to who you are as a user. A new user‑category selection during onboarding helps shape the app experience for different types of customers, and we’ve delivered initial improvements to secure, backend‑driven authentication so your login experience is both safer and more reliable. These changes aim to make the first few minutes in the app feel more guided, with better alignment between your profile, your permissions, and what you see on screen.

Version 2.5.1

2d ago

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