Hooters - Ordering and Rewards 4+

Loving the New App!

For awhile I couldn’t figure out why my App, wasn’t working so I went to re-install and realized you’ll made a New one. Not sure why Reward Members didn’t any notification? I also don’t remember seeing anything on Instagram, Twitter or the Emails receive.
Moving on though, I now have the New App and have been using for about a month and got to say I personally believe it’s a Vast improvement!
I’m actually able to pull up the Hooters at my location now, and I have even been able to place Orders for pick up while running errands to grab on the way home for Dinner. Plus, another thing I really liked was I was even able to use my Appetizer Award on Check Out when finalizing my Order! Now if Military Members could somehow register their Reward Accounts like they do at Lowe’s so they can also get a discount, Maybe even add First Responders to that!
The layout and Navigation is really nice also.

LOVE the new app!!! Hooters actually LISTENED!

The new App that came out last week is TONS better than the old one. I have been really harsh in prior reviews because the old app constantly glitched and really didn’t have much functionality. The new app is MUCH more user friendly and it actually works really well and posts points and awards fast. Plus now the app lets you order food and get points on those orders...BONUS! I still wish more of their restaurants were using the app for ordering because I travel a lot. I did see some new locations accepting orders recently so hope that continues so all can get covered...gotta get my wings!

Developer Response ,

Thanks a bunch for the feedback, we really appreciate it! Like you, we hope to see this continue expanding and updating with new features.

Doesn’t credit points or visits half the time

I enjoy Hooters and when I found out that you can get points and earn free appetizers by scanning your receipt I was pleased. I’ve been scanning the barcode on my receipts for years. But in the last year or so, about ever other or about every two out of three receipts I’ve been getting a message that the number I entered is a duplicate. So, no points and no credit towards the next reward. I’ve sent a message to their support and they were able to credit me the points but the couldn’t credit me for the visit so I’m no closer to the free appetizer. Personally, the points are useless without the credit for the visit. You need to fix this problem!!!! Get it fixed and I’m willing to rate the app 4 or 5 stars. I have used it for online ordering and had no issues. It was great during the pandemic, but it’s useless in my eyes if you are eating in the store.