The MyNYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections, file complaints, view and pay latest rent bill. MyNYCHA empowers residents to create work tickets 24/7 and reduce their need to call NYCHA’s Customer Contact Center.

For technical assistance please email your issue details to

What’s New

Version 2.3.0

Create Elevator Tickets
Push Notifications for Outages

Ratings and Reviews

2.2 out of 5
139 Ratings

139 Ratings

Jupiter-sc ,

Doesn’t work April 2020

It’s already April 2020 and this app still does not work! It asks for your social so I put it only to realize that it only takes 4 numbers max- so I put my last four and it still does not work.
They should take this off their website if they won’t work on the issues this app has. I do not recommend downloading this. Just go to their website.

SirSavesAlot ,

Pure Garbage

You can schedule a repair but good luck having them come within your scheduled time. I scheduled one but not three appointments because NYCHA decides to come outside of the scheduled time.

Whats the point of letting me schedule a time if you are just going to come whenever you feel like it. Not everyone can wait 9AM-5PM M-F because they actually need to go to work.

Also when you point out the issue no one seems to know what is going on and just blames each other. Get your act together, if the app wasn't ready don't release it and waste other peoples time.

Odin Asriel ,

No sirve

Yo cree la cuenta en una página por internet y bajé la aplicación para hacerlo más fácil pero para entrar a tu cuenta te pide una información diferente a lo que te piden para crearla.

App Privacy

The developer, New York City Housing Authority, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.