Welcome to Patelco Mobile! We are always working to make our app better for our members and will provide regular updates in the App Store.
The Patelco Mobile Banking app allows you access to your accounts anywhere, anytime from your Apple mobile device. You can check your available balances, view transaction history, transfer funds between accounts, pay your bills, view and activate your cash back offers, deposit a check, contact your local branch, and find ATM and branches in your area. Your finances, on the go.
I’m a loyal Patelco member and appreciate the services you provide. I’d like to offer a small suggestion regarding the app’s display name. Currently, the app appears as “Patelco Mobile” on devices. Compared to other major financial institutions like Chase, Bank of America, or Wells Fargo—whose apps are simply named after the institution—this additional word makes the icon label appear longer and less streamlined.For a cleaner and more modern user experience, I recommend simplifying the app name to just “Patelco”. This minor change could enhance visual appeal and brand consistency across digital platforms.Thank you for considering this suggestion, and keep up the great work.
“Improvements” net negative
Papa3bears
So they have Touch ID but have to tap login first? It takes an inordinate amount of time to load. Then you get to a dashboard page just like their desktop which I don’t like either - maybe cause I don’t have multiple accounts (who does?) - just checking, savings and a credit card. I tap on “checking” on the dashboard and I get to a page that show me my checking, savings, and CC - again?! I would’ve expected to go to my checking account? It’s just like the desktop world where you’re trying to reduce clicks/friction. I know this isn’t part of their app but their alerts used to be real time. I buy something and I get a text. Now it comes hours later - sometimes the next day. Mobile check deposit and a logout button that remains constant are the only saving graces of the updated app. We’re tech dependent - make it easy and frictionless.
Mobile Deposit Bugs
GiTatanka
Before this new update I was having a problem with mobile deposit. While taking a picture of the back of the check the app would annoyingly keep insisting I flip the check even though I didn’t need to. This would eventually happen enough times that I would be able to use manual capture. Why isn’t manual capture an option from the beginning?Well I updated the app hoping this glitch would get fixed... well it was just replaced with an even more annoying and inconvenient one. Now when the app captures the photo it immediately logs me out saying I’ve “timed out”. So, now I can’t even use Mobile Deposit. Luckily I don’t hate visiting my local CU, but it really is an inconvenience considering it’s not in my neighborhood and technology could be making CU use so much more convenient and reliable.Overall I am a fan of Patelco and I’m happy an app even exists. But I do hope that this glitch can be quickly fixed.
Mobile deposit malfunctions
SF cholita
App is great except for chronic problems with mobile deposits. The app consistently logs me out automatically after I take a photo of the front of the check I’m trying to deposit, before I can take a photo of the back to complete the deposit. I then have to log back in and begin the entire process of entering all the info from the beginning. It takes at least three tries to deposit a check; sometimes it won’t work no matter how many times I try. This has been a long-running problem.
Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.
Version 4019.1.0
The developer, Patelco Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Patelco Credit Union
Size
137.8 MB
Category
Finance
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
