This ereader is publicized everywhere on the Academy’s site and it is genuinely unusable. The log in is not your Academy log in, there is no communication I can find of a log in for “digital subscribers only” that is referred to in the error message. Clicking “Forget Password” tells you your user name does not match, and then offers no other help. The “Help” section is completely generic with no direction of who to contact to make a log-in. I have not been able to figure out how to take the Food & Nutrition Mag’s CPE article quizzes and since this app is advertised on the same page, I thought I could do it through this. I can’t even see the magazine available for download on the app. To the customer - save yourself the headache and don’t bother downloading. To the Academy - pay someone to fix this or just get rid of it. Because in the year of our lord 2023, this app is an embarrassment.

This app is terrible. I needed a pocket assessment for grad school. Of course, it is out of stock. So I thought I would try the ebook. I downloaded the app, as instructed, from the purchase confirmation email. However, the app looks nothing like the instructions, the pocket guide I purchased isn’t even an option, my login from the academy isn’t recognized, etc. This is a miserable app, and it’s making my life more difficult vs. easier. All I need is a book for this class. It shouldn’t be this difficult.

The user interface is old and difficult to use. I’ve reset my password multiple times and it keeps saying i have the wrong password. Making it impossible for me to be able to use it for class. Please please please invest the money to make this accessible otherwise everyone will be turned off by the portal you use to secure this content and keep eating until obesity kills the planet.

I can’t even access my book I bought an hour ago. This is ridiculous. From what I’m understanding I had to download the app to even access the ebook that I bought, but the app keeps saying my password is wrong so I had to re-register but the register button doesn’t even work!! I keep clicking and it goes no where.. so no book!?! I am so frustrated beyond belief. What a scam.