Flo by Moen™

Name: Flo by Moen™
Rating: 4.1 (1875 reviews)
Author: Flo Technologies

Water Damage & Leak Protection

Only for iPhone

Free

1.9K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Flo Technologies
Language

EN
+ 1 More
Size

73.4
MB

iPhone

Meet the Flo by Moen™ Smart Water Shutoff, a smart home device that monitors and controls your home’s plumbing from your phone. Flo by Moen helps you conserve water and avoid the often-catastrophic consequences of plumbing failures and leaks. Turn your water off remotely with a single tap. There are over a trillion gallons of water wasted in US homes every year, much of it due to preventable leaks and plumbing failures affecting millions of homeowners. With plumbing systems becoming more antiquated and worsening drought conditions, control of your home’s plumbing is more critical than ever. The Flo by Moen Smart Water Shutoff is your direct line to security, conservation, and savings with these key app features: • Run automatic and diagnostic leak tests • Monitor your daily and monthly water consumption • Remotely turn your water off or on • Manage multiple locations & devices • Stay safe even when you’re on vacation or unavailable – If the Smart Water Shutoff senses your home is in immediate danger, the system can automatically turn the water off for you. To learn more, visit https://moen.com/flo

Ratings & Reviews

4.1

out of 5

1.9K Ratings

Full awareness over water usage!
03/17/2021

Solarteur
The combination of the Moen smart shutoff / water meter and leak detection gives me full awareness over my water usage. That is very important to me because I am using mainly rain water in my house. The reason, why I only give 4 stars instead of 5, is because there are a few little things in the app, which could be improved IMO. First during setup it asks wether I am on city water or a well, rain water is not an option. Second, it does not differentiate between appliances. Dishwasher and washing machine both fall in the same category despite different water usage. Third, There is no option to customize water using appliances. I would like to distinguish between different showers because I use different shower heads with different gpm ratings. Would be interesting to see the difference in the long run. Overall a very nice setup! UPDATE after 3 months of usage: I am still 4-star happy with this product. It just gave me a warning, that it detected an unusual event, when I took a longer-than-normal shower. Warned me, that it would shut off the water in 5 minutes. HA! Watchdog! Like it!
Full awareness over water usage!
03/17/2021

Solarteur

The combination of the Moen smart shutoff / water meter and leak detection gives me full awareness over my water usage. That is very important to me because I am using mainly rain water in my house. The reason, why I only give 4 stars instead of 5, is because there are a few little things in the app, which could be improved IMO. First during setup it asks wether I am on city water or a well, rain water is not an option. Second, it does not differentiate between appliances. Dishwasher and washing machine both fall in the same category despite different water usage. Third, There is no option to customize water using appliances. I would like to distinguish between different showers because I use different shower heads with different gpm ratings. Would be interesting to see the difference in the long run. Overall a very nice setup! UPDATE after 3 months of usage: I am still 4-star happy with this product. It just gave me a warning, that it detected an unusual event, when I took a longer-than-normal shower. Warned me, that it would shut off the water in 5 minutes. HA! Watchdog! Like it!
Excellent Product and App
07/12/2024

Commercial AE
I installed a Flo by Moen almost a year ago and can say without hesitation that it is a good product. The App affords the homeowner complete visibility and control over the water monitor and shut-off valve system, wherever they happen to be. Yes, the system has its glitches but if the homeowner is willing to take the time to understand how to use the features, settings, and overrides, it can provide tremendous peace of mind. Use Sleep mode when you have guests staying in the home (when water usage may be much higher than normal), use Away mode when there is nobody in the home, and use Home mode under normal conditions (where “normal conditions” equate to the water usage patterns during Learning Mode), and you should rarely have “false alerts”. We had some false alerts when we were away from the home for a couple of weeks, but Moen’s customer service was extremely helpful in assuring us that we had no leaks, in identifying the issue, and in helping us resolve it with some override settings in the Advanced Features. The Daily Micro Leak Test is an outstanding feature, as it monitors the integrity of the entire indoor plumbing each and every day (while you sleep). Away Mode provides tremendous peace of mind when away from the home, as it will shut down the water supply if it detects any water usage at all. The App is well designed and intuitive to use, and Customer Service can step in to help if assistance is needed.
Excellent Product and App
07/12/2024

Commercial AE

I installed a Flo by Moen almost a year ago and can say without hesitation that it is a good product. The App affords the homeowner complete visibility and control over the water monitor and shut-off valve system, wherever they happen to be. Yes, the system has its glitches but if the homeowner is willing to take the time to understand how to use the features, settings, and overrides, it can provide tremendous peace of mind. Use Sleep mode when you have guests staying in the home (when water usage may be much higher than normal), use Away mode when there is nobody in the home, and use Home mode under normal conditions (where “normal conditions” equate to the water usage patterns during Learning Mode), and you should rarely have “false alerts”. We had some false alerts when we were away from the home for a couple of weeks, but Moen’s customer service was extremely helpful in assuring us that we had no leaks, in identifying the issue, and in helping us resolve it with some override settings in the Advanced Features. The Daily Micro Leak Test is an outstanding feature, as it monitors the integrity of the entire indoor plumbing each and every day (while you sleep). Away Mode provides tremendous peace of mind when away from the home, as it will shut down the water supply if it detects any water usage at all. The App is well designed and intuitive to use, and Customer Service can step in to help if assistance is needed.
A must have for all homeowners
07/28/2025

Janedoe019
The best purchase & investment I have made in years. I learned about it from my plumber and wish I knew about it sooner. I’ve never seen the device advertised and never had family or friends mention it. The device needs better advertisement. A must have for homeowners because it gives you peace of mind, when you’re home & away. The two free WiFi apps. do so many things, such as, running a scheduled daily water leak test to verify there are no water leaks anywhere inside the home, outside the home including pool & irrigation system. If there is a detected leak the app. sends you an alert and you are able to shut the homes main water line off within the app. Additional features, a breakdown of water usage for all appliances, such as- toilet/sink/shower/ irrigation/pool. Including the time and length of usage, including a comparison to prior days/weeks/years and to other households. The app. provides a printable letter for you provide to your insurance company $$$. It device is compatible with Alexa & google & is a five minute install and worth the cost.
A must have for all homeowners
07/28/2025

Janedoe019

The best purchase & investment I have made in years. I learned about it from my plumber and wish I knew about it sooner. I’ve never seen the device advertised and never had family or friends mention it. The device needs better advertisement. A must have for homeowners because it gives you peace of mind, when you’re home & away. The two free WiFi apps. do so many things, such as, running a scheduled daily water leak test to verify there are no water leaks anywhere inside the home, outside the home including pool & irrigation system. If there is a detected leak the app. sends you an alert and you are able to shut the homes main water line off within the app. Additional features, a breakdown of water usage for all appliances, such as- toilet/sink/shower/ irrigation/pool. Including the time and length of usage, including a comparison to prior days/weeks/years and to other households. The app. provides a printable letter for you provide to your insurance company $$$. It device is compatible with Alexa & google & is a five minute install and worth the cost.
Peace of mind
03/14/2020

AndyTjan
I live been wanting to purchase the Moen for quite awhile but the plumbers where our second home is located are so busy they don’t respond to phone calls. I was able to finally find a guy that sold me the Moen product and his brother and law installed the system. I’ve had it now for about 4 months, this thing detects very small leaks like someone not shutting off the outside valve completely. I didn’t realize when we purchased this second home that my water pressure was so high and when we installed this valve it immediately told me my water pressure, the plunger out on a water reducing valve and now I don’t have to freak out that the pressure is high. We live 1000 miles away from this house and I can say without a doubt this has relieved my anxiety about coming there only to see water gushing everywhere with mold. Great product and it has told me when the people who maintain my hot tub are refilling it and will earn to shut it off. If you want peace of mind buy this product it’s an excellent unit.
Peace of mind
03/14/2020

AndyTjan

I live been wanting to purchase the Moen for quite awhile but the plumbers where our second home is located are so busy they don’t respond to phone calls. I was able to finally find a guy that sold me the Moen product and his brother and law installed the system. I’ve had it now for about 4 months, this thing detects very small leaks like someone not shutting off the outside valve completely. I didn’t realize when we purchased this second home that my water pressure was so high and when we installed this valve it immediately told me my water pressure, the plunger out on a water reducing valve and now I don’t have to freak out that the pressure is high. We live 1000 miles away from this house and I can say without a doubt this has relieved my anxiety about coming there only to see water gushing everywhere with mold. Great product and it has told me when the people who maintain my hot tub are refilling it and will earn to shut it off. If you want peace of mind buy this product it’s an excellent unit.

Miscellaneous bug fixes to improve App experience

Version 4.20.31

11/18/2025

Data Linked to You

The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

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Flo by Moen™

Water Damage & Leak Protection

Ratings & Reviews

What’s New

Version 4.20.31

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Data Linked to You

Data Not Linked to You

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