FitGrid: Fitness Class App 4+

Def 5 Star app, just needs time

At some point a *lot* of single people are going to benefit from this app. It seems like a pretty solid interface for scheduling normal classes, just a few bugs to work out here and there which shouldn’t be a big deal. As long as people keep using this and gradually start adding their info, it will turn into a solid *option* for singles and if they can do that while making it easy for me to sign up for classes and get a deal here or there then sure why not.

Developer Response ,

Thanks so much for your feedback! We are thrilled to hear you are enjoying some of our features and know we are working hard to resolve all of our bugs so that you and your friends have a smoother app experience.

Creepy App

I was sent an email when I signed up for a class that made me believe I need to download and install this App, and I had to register and connect my MindBody account. The Yoga studio didn’t need this App, and this email is more or less phishing in my opinion. It now has access to my MindBody account and when I go to any class anywhere it scrapes the data and collects who else was in the class with me, without their consent. It encourages me to send them invitations to join this creepy data aggregator, which doesn’t do anything useful other than showing you information about people who were with you in the class. The creeps will enjoy that, but if someone wants to make friendships from fitness classes please just just walk up to the people and talk to them.

App Settings Non-existent

The casual, over-familiar, social attitude of this app bleeds directly into the core user experience, and is worse for it. Notifications are barely modifiable for any function other than friends reserving classes (??), cannot disable goals tracking, the only account setting is…deleting the account, and the feedback option is a thumbs up/down button that doesn’t redirect to App Store (or any quantifiable feedback channel).

Additionally, the search function is busted. I can search for a specific gym and find it in the search suggestion list, but selecting that gym does not take me to the gym’s page, and the gym will then not populate in the search results. So, core functionality: also not great.

Willing to avoid gyms that prefer this app for scheduling 👎

Developer Response ,

Dear crumsley,

Thank you for your detailed feedback. We appreciate your perspective and recognize there are areas we need to improve.

We understand the social features and notification system may not meet everyone's needs, and we're reviewing these elements for more customization options. The difficulties with the search function and limited account settings are certainly not the experience we aim for, and our team is working diligently to rectify these issues.

We're sorry that your experience has led you to consider avoiding gyms using our app for scheduling. Your insights are essential for us to enhance our app and provide a better user experience.

Your patience is appreciated while we work on these improvements, and feel free to contact us if you have more feedback or questions.Best regards, Andrew