Are you ready to discover the World with Turkish Airlines privileges? Our mobile application helping you to experience the best travel experience speeds you up by remembering your selections and flights. You can use our application to benefit from features making your life easier such as reservation, ticketing and check-in.
• Either a vacations or a business trip, it now a lot easier to plan your travel! Our mobile application remembers your selections, likes and flights and makes recommendations exclusive to you.
• We have created a new design focused on the ideal user experience. Now, you can easily make your travel plan, ticketing and Miles transactions.
• Thanks to our easy to use application, you will buy tickets, arrange your reservations and view your registered flights a lot faster.
BRAND NEW DISCOVERIES
• Get ready to discover the world with the airline operating between the most points of the world. By viewing the special offers, you can fly with advantageous prices.
• By viewing the city guides, you will get to know about our recommendations that will color your travel. You prepare for an enjoyable travel by checking out the places to visit, the tastes to savor, airport transfer information and more for the cities you will visit.
• You can make your reservation later by saving your flight. You can finish the payment whenever you want on all of your devices.
• From My Reservations section, you can add a new flight, you can change or cancel your flight and add infants to your flight.
FAST AND SECURE PAYMENT
• Among various payment methods and currencies available on our mobile application, you can select the most convenient ones and make payments easily.
• You can buy tickets a lot faster by saving your credit card or scanning your card with the camera at the payment stage.
• You can always feel safe by hiding your credit card and profile information.
• We have developed a personalized Miles&Smiles experience exclusive to our mobile application. You can enter to your account with your finger print.
• You can get an award ticket or shop on Shop&Miles by using your Miles.
• Now, Miles transactions are much more extensive! Transactions like buying Miles and transferring Miles can be carried out on our mobile application.
• You can make reservations from any hotel you like and save time by renting your car before your travel with special prices or using your Miles.
• If you wish, you can buy a travel insurance to take precautions against unexpected events during your travel.
• In order to maximize your comfort, you can fly in the seat you wish by selecting your seat.
DETAILS MAKING YOUR TRAVEL BETTER
• It is now a lot easier to buy tickets for your travels including multiple flights. Just click on the multi-city selection.
• You can follow the status of any flight you wish by using flight status feature.
• Before your travel, you can view the location of counters, cafes, restaurants, pharmacies and more on the maps with the uploaded airport maps.
Discover what’s new
• We have enhanced user experience with notifications and performance improvements.
• We have made planning new flights easier with additional flight and fare options for your international inquiries.
Ratings and ReviewsSee All
App not the best, but gets better
Initial versions were clunky. I fly very very frequently, I used the app several hundred times so I am now used to it and know how to get around its quirks and make the best out of it. But yes, generic out of context error messages are very annoying (when you try to create a boarding pass, etc) and sometimes you need to enter the same data multiple times, some data you cannot enter and certain areas just exhibit bad software development. However overall the app is moving in the right direction. And by and large does it for me.
I lost a very important business because cancelled Turkish Airlines flight 1029
I lost a very important business for distributions and sales representative services, lost cost around 20K because Turkish Airlines just cancelled my flight, the Turkish Airlines flight number 1029 in April the 30th. from US to Bulgaria. After 5 hours spent in the phone calling several times for help we notice that some technical problem was facing T.A. However NO body at Turkish Airlines did care for us and just transferred my calls to different departments but no any real help. My wife and me were forced by the circumstances to accept a new traveling date but we lose 20K and the business anyway. Also we arranged for transportation to the Airport already for the original day and we lost that money too. We had to stay at hotel and spent money until finally get a flight. No body told me sorry for the inconvenience, or ways to be reimbursed or compensated. A rep from Turkish Airlines told me “no sense to claim back for it because Turkish Airlines will give you NO any compensation” to you not anyone. I understand now that there is a normal practice NOT to take care customers. Sorry but you are at your own when doing business with Turkish Airlines. not recommended this airline for you or anyone that look for serious and formal service. Your money in not valuable, not worth at TA. I will not recommend this company nor use anymore.
Useless App & Bad Customer Service
I agree with other reviews stating that the app interface looks nice, but the app is not useful, and Turkish Airlines’ customer service is deplorable. Basic functions like checking in and selecting seats are extremely difficult or impossible to arrange. If you call customer service, it is very difficult to reach an actual person, especially outside of the US.
When we tried to use the app to check in for our international flights, we received a notice from TA that there was a problem and we needed to contact the TA “call center.” TA provided no information about how to reach the call center, and we couldn’t find any on the website. After several expensive international cell phone calls to random TA numbers, we couldn’t reach a person. We had to get to the airport extra early (as did everyone else on our flight who had the same problem) to make sure we were still booked on our flight. Then, on the flight, the flight attendants disappeared for many hours, never offering water or taking away trash. All around, a disappointing experience on TA. They need to improve their game considerably to be competitive.
- Turkish Airlines
- 275 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Russian, Spanish, Turkish
- Age Rating
- © 2018 Turkish Airlines
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.