myColorado™

Name: myColorado™
Rating: 4.8 (136925 reviews)
Author: State of Colorado Governor's Office of Information Technology

Colorado's Official Mobile App

Only for iPhone

Free · Designed for iPhone

137K Ratings
Ages

4+
In-App Controls
Category

Business
Developer

State of Colorado Governor's Office of Information Technology
Language

EN
English
Size

219.6
MB

iPhone

As the State of Colorado's official mobile app™, myColorado™ provides a secure and convenient way for Coloradans to access important state services anytime, anywhere! myColorado allows you to: - create your Colorado Digital ID™ to complement your physical ID card for in-state use* - show proof of vaccination wherever it’s required  with myVaccine Record - view the latest COVID-19 updates and helpful resources - access a digital version of your Colorado Parks and Wildlife fishing license - store your vehicle registration, auto insurance card and other important documents in the digital wallet - look up Colorado state sales tax rates for specific locations - browse State of Colorado job listings - connect to other online state services and more! *Users must have a Colorado driver license or state-issued ID to create an account. Visit myColorado.gov for more information. Please note the app is only made available for download from the App Store on iOS devices.

Ratings & Reviews

4.8

out of 5

137K Ratings

Doesn’t work
07/24/2023

Rckymtn40
Just like most things put out by the State this app doesn’t work. Unloaded, loaded for 2 days now, can’t count how many times. Trying to set up an account, new phone follow instructions to. T. Just keeps saying - move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close - &&&&& on & on. For two freaking days. Also had 6 other people try because I thought maybe I was doing it wrong. Nope - my daughter tried for 27 minutes. - yes we timed it.

Developer Response
Hi Kathleen, please contact customer support at https://mycolorado.gov/customer-support. They will be more than happy to assist you with getting an account created successfully. Thanks.
Doesn’t work
07/24/2023

Rckymtn40

Just like most things put out by the State this app doesn’t work. Unloaded, loaded for 2 days now, can’t count how many times. Trying to set up an account, new phone follow instructions to. T. Just keeps saying - move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close move left…. Move right… too far… too close - &&&&& on & on. For two freaking days. Also had 6 other people try because I thought maybe I was doing it wrong. Nope - my daughter tried for 27 minutes. - yes we timed it.
Developer Response 07/25/2023
Hi Kathleen, please contact customer support at https://mycolorado.gov/customer-support. They will be more than happy to assist you with getting an account created successfully. Thanks.
Update 5.2 broke app
11/22/2021

AceVenkman
The 5.2 update broke the app on IPhone. When you launch the app and Face ID tries to log you in, it starts a loop where the app logs you in for a split second and then reverts to the app log in screen prompting Face ID to activate again. This happens seven or eight times and then the log in screen is displayed. Ostensibly you could then sign in manually but that is if you happen to remember your user name and password which I do not because I used the strong password feature when I originally set up my account on this app which was not saved in my phones password list due to the app blocking this feature. So until there is a fix for this issue this app has been rendered useless. Clearly the people who coded the new Colorado unemployment website were also tapped to make this app inoperable as well. Why do government entities still not understand how to make intuitive and functional net mediums? The answer is a lack of beta testing and a lowest bid gets the contract mentality. Do better, we are not in the early days of the internet anymore, these types of coding errors are a direct result of incompetent creators fostered by governmental entities who have neither the knowledge nor the technical aptitude required to make informed decisions about technological viability as it relates to important government operations.

Developer Response
Hi Ace, we apologize for the inconvenience. We have fixed major bugs and made many improvements to the app since this review. We hope you've updated to the latest version and are enjoying all of the app's new features!
Update 5.2 broke app
11/22/2021

AceVenkman

The 5.2 update broke the app on IPhone. When you launch the app and Face ID tries to log you in, it starts a loop where the app logs you in for a split second and then reverts to the app log in screen prompting Face ID to activate again. This happens seven or eight times and then the log in screen is displayed. Ostensibly you could then sign in manually but that is if you happen to remember your user name and password which I do not because I used the strong password feature when I originally set up my account on this app which was not saved in my phones password list due to the app blocking this feature. So until there is a fix for this issue this app has been rendered useless. Clearly the people who coded the new Colorado unemployment website were also tapped to make this app inoperable as well. Why do government entities still not understand how to make intuitive and functional net mediums? The answer is a lack of beta testing and a lowest bid gets the contract mentality. Do better, we are not in the early days of the internet anymore, these types of coding errors are a direct result of incompetent creators fostered by governmental entities who have neither the knowledge nor the technical aptitude required to make informed decisions about technological viability as it relates to important government operations.
Developer Response 09/05/2023
Hi Ace, we apologize for the inconvenience. We have fixed major bugs and made many improvements to the app since this review. We hope you've updated to the latest version and are enjoying all of the app's new features!
Don't Let The Reviews Fool You
Jul 2

Shimainuu
A lot of these people are simpletons that don't actually bother with the depth of things. Simply put this app is OKAY at best but it just isn't as good as it should be. I can't believe we are in the year 2025 and yet somehow some way I have to continously log in basically every time the app is closed for more than 5 minutes. Imagine if you had to sign in to your social media platforms EVERY single time you opened the app. Doesn't sound fun does it? The app itself is clunky and slow. And while the overall use of it makes a lot of sense, I just don't see any justification for using it over your physical copy. It has other things to offer sure, but that's banking off the chance that it works the way you want it to with no hiccups.Furthermore, I think it is important for people to understand that the customer service is quite decent. Any time I've needed help they've always been responsive, but with us being so far into our technological advancements as a society there is no reason that an app of this caliber should be doing the bare minimum. Put some pizazz into your app or just shut it down altogether.

Developer Response
Hi Shimainuu, we appreciate your feedback and will share this with the product team. If you have additional input about how we can improve, we would love to hear it. Drop us a chat! https://mycolorado.gov/customer-support
Don't Let The Reviews Fool You
Jul 2

Shimainuu

A lot of these people are simpletons that don't actually bother with the depth of things. Simply put this app is OKAY at best but it just isn't as good as it should be. I can't believe we are in the year 2025 and yet somehow some way I have to continously log in basically every time the app is closed for more than 5 minutes. Imagine if you had to sign in to your social media platforms EVERY single time you opened the app. Doesn't sound fun does it? The app itself is clunky and slow. And while the overall use of it makes a lot of sense, I just don't see any justification for using it over your physical copy. It has other things to offer sure, but that's banking off the chance that it works the way you want it to with no hiccups.Furthermore, I think it is important for people to understand that the customer service is quite decent. Any time I've needed help they've always been responsive, but with us being so far into our technological advancements as a society there is no reason that an app of this caliber should be doing the bare minimum. Put some pizazz into your app or just shut it down altogether.
Developer Response Jul 10
Hi Shimainuu, we appreciate your feedback and will share this with the product team. If you have additional input about how we can improve, we would love to hear it. Drop us a chat! https://mycolorado.gov/customer-support
Upgrading Permit to License
05/08/2023

CidneyMMoore
I think the MyColorado app is a good app if you need important paperwork with you and you don't want to have the hastle of carrying it around with you, however, when it came down to upgrading my permit to a license, i had the hardest time with it. I had a friend that did the exact same thing as I did and it worked for her but I don't know why it's not working for me. it's been almost two weeks that i've dealt with this issue. Contacting them however wasn't very helpful because they would continue to give me the same solutions that I had previously stated don't work. One person in particular has been a little more helpful in trying to get things sorted out but this has taken so long and it's still not working. Plus the response times to my emails/replies to them are sometimes a day or two which is really inconvenient because I want this sorted out as soon as possible.Overall, the app is pretty good but customer support for me has been a pain.

Developer Response
Hi Cidney, we are really sorry for the inconvenience. Our customer support team works really hard to respond to inquiries in a timely fashion and our handy Chat feature is a very quick option if you need immediate assistance. Thanks!
Upgrading Permit to License
05/08/2023

CidneyMMoore

I think the MyColorado app is a good app if you need important paperwork with you and you don't want to have the hastle of carrying it around with you, however, when it came down to upgrading my permit to a license, i had the hardest time with it. I had a friend that did the exact same thing as I did and it worked for her but I don't know why it's not working for me. it's been almost two weeks that i've dealt with this issue. Contacting them however wasn't very helpful because they would continue to give me the same solutions that I had previously stated don't work. One person in particular has been a little more helpful in trying to get things sorted out but this has taken so long and it's still not working. Plus the response times to my emails/replies to them are sometimes a day or two which is really inconvenient because I want this sorted out as soon as possible.Overall, the app is pretty good but customer support for me has been a pain.
Developer Response 05/09/2023
Hi Cidney, we are really sorry for the inconvenience. Our customer support team works really hard to respond to inquiries in a timely fashion and our handy Chat feature is a very quick option if you need immediate assistance. Thanks!

We update the myColorado app as often as possible to provide the best user experience. Our latest update includes: - Minor bug fixes and user interface enhancements.