AccrueHealth 4+

App functions pretty well, easy enough to add receipts, but they continually harass you with messages even after you’ve added receipts saying you still need to do it. You have to call & have someone at the office manually accept the receipts. Even after the girl said our daycare payments from our DCFSA would be considered recurring & not need verification each time they still send the messages wanting the receipts each time. I love having an FSA, just shouldn’t have to jump through so many hoops for something that should be so easy.

There should be some advantage to an app over a website right? Well this is one of those apps that feels so poorly designed and so basic that it doesn’t need to exist. Functionalities are limited compared to the website and many times the app will become frozen or close due to a bug. It’s confusing why this app feels so half-baked. It really could have so much better functionality and support. No notice of indefinite system maintenance, no easy way to contact support, no FAQs or help desk, just redirections to your insurance for questions or concerns.

Overall the app is great.
However, if they need any more documentation from you, there is no way of you being notified or knowing what it is.
You have to go on the website and into the details. That is ridiculous. They should send you an immeasurable notification and it should be clearly viewable on the app and the details of what is needed to be provided.