My Retirement 4+

Log in error

Worked well for 24 hours. Haven’t been able to log on to the app in months. Waited to log on to see if it would eventually get fixed, still same message, system error.

Ridiculous malfunction for nationwide app and how much money they make. I have to go log onto the computer. No other way. Useless app.

Developer Response ,

We apologize for the issues you are having with our app. If you can give our Solutions Center a call at 1-877-677-3678, we will be happy to assist you with the issues you are having.

Difficult to read

I like the app overall, but I find the font difficult to read. The letters are so close together that my eyes strain when reading. Seems like this was an afterthought and in my opinion the wrong choice of font. Also, I would like to point out that the app doesn’t resemble NationWide and that is just weird, unless this was on purpose for specific reasons. Make the app easier to read with a better font and I will give four/five stars. I will continue to use the mobile site since its easier to read and I can still use it like an app for now. Good effort, but needs some refinement. I look forward to having a clean app in the future.

Precision and accuracy

I like the accessibility of this app but would like to see some updates that would enable me to track my money and ensure its security and precise calculations.
-Thankfully the clock changed to EST but it always says your last login date/time as some erroneous time making me question if someone else accessed my account.
-If the rate of return would update more frequently we could keep a better comparison on the benchmarks.
-Balance Activity should show of “adjustments” are positive or negative.