The SDCCU - NEW mobile banking is a secure way to access your SDCCU accounts and make deposits anytime, anywhere using your mobile phone. You can check balances, transfer funds, pay bills and much more.
Ratings and ReviewsSee All
Not ready for release to the public
I’d grant on faith it must work on some phones, but they have not tested even a “normal” variety. I have an iPhone 8 running iOS 13.3. It’s not that old and I keep it updated. The app funnels me immediately to a “Terms and Conditions” page before I can do anything. That sounds normal, but without an “I accept” button they’ve trapped me. After 5 minutes of reading painful legalese, it finally gave me a box to click, to accept the terms. Still no escape. No submit button. I try clicking a link to move along, and the page resets. Same terms and conditions, but the accept box is gone. Another 5 minutes, no box. Maybe it will work on my home WiFi.
SOLVED! Sit on Terms and Conditions for 10 minutes. Receive pop up you are about to be logged out for inactivity. Click to stay connected. Check box returns! Check the box, then swipe the box up. The continue button appears, and you escape.
Theory - this may be them not handling Apple display-zoomed and bold text. But I don’t want to spend another half hour debugging their app for free.
Looks good BUT is VERY VERY SLOW
(25 Oct. 2019) I just updated my account online to use the new Internet Branch technology. As far as I can tell, there's a lot more security, with the addition of sms and email alerts for certain events (transactions, balance thresholds, et c.) added.
BUT BEWARE: If you want to be able to use your iOS 9 device to do your SDCCU banking, you must NOT transition to the new Internet Branch! Why? This app will not function properly under iOS 9. It fails in a number of ways:
a. It doesn't show the security verification menu when the user logs in (options to send a text or to call the phone number associated with the account)
b. It doesn't show the Accounts or Transfers tabs within the app at all. The little "loading" animation just sits there spinning and spinning and spinning and nothing happens.
If you are still using iOS 9, DO NOT TRANSITION TO THE NEW INTERNET BANKING, AND DO NOT DELETE YOUR "OLD" SDCCU BANKING APP. Once you transition your account to the new Internet Banking technology, the old SDCCU mobile banking app WILL NOT WORK.
If, on the other hand, you're using a newer version of iOS, the app is just very very slow to transition between the different views within the app. So, it's a nice start, and it looks good, and it has much more capability than the old app, but it needs a lot of improvement under the hood in order to function at a reasonable speed.
Never do reviews but......
I never write reviews but in this case I will make an exception. This new program needs serious review by the SDCCU Supervisory Committee. In a nod to security (which is fine) the developers completely forgot about service to the members. The system interface with the user is terrible. When you get on (if you do), the loading is very slow and normally freezes while it is ???working??? I find that I am often stuck and the only way out is to close the program and try to re establish connection. The developers need to go back and figure out who the audience is that they need to satisfy, the members, and we are not all tekkies. This feels like a program that was pushed out to meet an set deadline rather than a completed product. I have Apple products (iMac, iPhone, iPad). They all are relatively new, and all have the latest updates. From reading the reviews,I suspect the problems are the same Windows users.
- San Diego County Credit Union
- 136.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © San Diego County Credit Union
With Family Sharing set up, up to six family members can use this app.