Blossom - Plant Care Guide 4+

When you open the search bar to type in the plant from your garden, the keyboard pops up and back down impeding me from being able to type letters into the search bar. This glitches only happens on the MyPlants tab when trying to search for my plants. I have over 50 different kinds of plants and having to scroll down and looking for my plant is more tedious than typing in the name that I already know. Also, in some parts of the app it freezes and there’s no X button to excite the screen, needing me to have to foreclose the app. On other screens the scroll down on a page is frozen and it doesn’t recognize any touch to change tab or to scroll down to continue reading information. The keyboard popping up and down is more consistent and annoying. Other than all those glitches that support has failed to acknowledge, I love the app and the layout of information. I love how easy it is to navigate and find the information as well as the variety of plants recorded in their database. Some plants I haven’t been able to find, but that’s mostly aquarium plants and some fruits and vegetables.

Hi! Thank you for reaching out. We appreciate if you could contact our team at support@blossomplant.com with a more detailed description of the issue so that we could try to resolve it for you. Your input will definitely help us improve our app for you and everybody else. Thank you in advance for your cooperation! Regards, Support Team

I saw an Instagram ad for this app and I love the interface and design, and I definitely need something to remind me to water my plants. However, the ID by photo feature doesn’t work at all. I take a picture and the app just sits there on the search screen. I know what most of my plants are so it isn’t a huge deal but I have a few that I got unlabeled and the search functionality beyond the photo ID leaves a lot to be desired (it would be great to be able to filter by, say, leaf shape). (EDIT: The developer suggested I update the app, and the photo ID feature is working now, although I would still like an expanded search functionality).
I also cannot figure out a way to edit existing notifications. I accidentally set one for 5:30 AM instead of PM and can see no way to change that. There’s no edit button that I can find, and the help page is useless unless you’re looking for info about the plant ID feature or info about the subscription. (EDIT: The developer replied to me with an explanation of how to edit the notifications, so this complaint is moot!)
I do, however, really like that I can check off that I watered it, and that I can add photos and notes in the app, and I love how nicely organized and easy to read the info for each plant is.

Hi! We'd appreciate if you updated the app to the latest version, and also specified which plants you had problems with while identification. This would be really helpful for our team.

Editing reminders is easy: tap on the plant you need and find a three-dots menu at the top right corner of the screen. Tap and choose Manage Reminders. We hope this helps!

Thank you for sharing your feedback with us.
Support team

Very disappointed with how many times this app confuses the most distinctive plants for other things. I took a picture of a Sangrillo (Pterocarpus officinalis) to see it’s English name, and it told me this Costa Rican tree with MASSIVE buttress roots was an oak tree? Absolutely unacceptable. I gave it a pass mostly because it’s, you know, a massive tree that I can’t possibly fit in one picture. Strike one, though. Recently moved and bought a little fern to keep me company. Unfortunately, I’m not too keen on fern species, so I whipped out this app and gave it another go. This fern is a small, stout plant with many, very detailed individual leaves. Blossom had the great idea of telling me it was a BOSTON FERN?? Come on! Was it even trying? I wasn’t sure what it was, but it absolutely wasn’t a Boston fern! Such a different fern, no way you could ever confuse that! Second strike. Third strike blew around when I went to the grocery store and browsed their potted plants, and just for the laughs of how wonderfully accurate this app has been, pulled out my phone and scanned each one. Let me just say, the results were in line with my previous interactions with this app. Buy this app if you want some AI to throw random plant names at you, regardless of what you show it. If you’re looking to actually ID some plants, avoid Blossom at all costs. Also, it shoves a subscription ad down your throat with every button you push. I couldn’t imagine paying for a plant name generator.

Hi Madelyn the EPIC! We're so sorry to learn about the issues you've experienced during the identification process. We can imagine how frustrated you were with the results. We'll continue our hard work on improving the recognition technology. If you decide to make your input, please send us the "Send Photo" report from the app. Such things help us immensely.
Please, accept our apologies, we hope we'll win your trust back. Thank you for trying Blossom.