Mastercard Travel Pass 4+

The app is good with basic feature , it does what it’s suppose to do. My only complaint is why the card is not compatible with Apple or Google Wallet. Because honestly I would rather have all my digital cards in one place rather than juggling between apps or screenshots to just access my cards

Thank you for your feedback. We are sorry to hear that you have experienced difficulties with the Mastercard Travel Pass app. Unfortunately the Apple Wallet has not been implemented in the app yet, however, we take all feedback onboard and are continually working to improve the app. We will pass your feedback to our Product team for future enhancement. Please make sure that the version of your app is always up to date to see further changes. If you have any further feedback or any issues please contact your issuing bank. Many thanks

App does not show up in App Store search, getting error message that app is not available in my region. Tried both United States and United Arab Emirates region options.

Thank you for your feedback. Please kindly note that this app is designated for registration of the MasterCard cards issued by various banks of specific countries/regions. Please contact your issuing bank to make sure you download correct mobile app to provide you with benefits that your MasterCard offers. Many thanks

The app literally does not work. Not only does it error out showing the “not connected to the internet” message as other users mentioned, but also when it does finally connect, you cannot sign up properly because of their mandatory field: “card issued by country”, where the Dropdown Menu is blank. This is such a disappointment given how expensive the card fees are.

Hello, Thank you for your comments. We are sorry to hear that you are having an issue with our app. Please reach out to your issuing bank and they can assist you further.