Nusuk | نس‪ك‬ 4+

Nusuk Application

Ministry of Hajj and Umrah

    • Free

iPhone Screenshots

Description

Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination.
The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques.

What’s New

Version 2.7

May Allah accept your Hajj.

You can now download your Hajj completion certificate.

We pray to Allah to accept our good deeds and yours.

Ratings and Reviews

2.4 out of 5
170 Ratings

170 Ratings

Tabrez098 ,

Can’t even create an account

I’ve done all the steps but when it tells me to make a password and agree to terms and conditions, it doesn’t even let me. So strange i don’t know what’s going on

Developer Response ,

Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels:
X Platform: @MOHU_Care
Facebook: MOHUCare
Via email: care@haj.gov.sa

joedirtx ,

Terrible system

#1- you are able to book a umrah visa without this app. If I didn’t speak to others I would not have know this was needed. As it wasn’t needed the last time I did umrah in 2020
#2- when you go to Mecca the only place that checks if you have visa/permit is on the road to Mecca. If you’re a man all you have to do is be dressed in ihram and you can get into the main floor with no questions anytime during your visit. You don’t have to do it during your “time” on the permit. Women can come and go as they please with no checks of an umrah permit.
#3- when booking for rawda I was only able to book the day before we arrived to madina because the app only releases 1 week at a time for the following week after the jumah (Friday) prayer.
You would think with a time slot reserved you’d be able to spend more than 30 seconds visiting the rasoul but that’s all you get as men, we are cattled through and yelled at by the guards on a power trip. And women do not even get to see visit the rasoul, you only get to the rawda. Our women deserve better than this.

Overall the idea is good but execution and everything is below poor. More work is needed to improve this app and make it more useable and understandable.

Developer Response ,

Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels:
X Platform: @MOHU_Care
Facebook: MOHUCare
Via email: care@haj.gov.sa

Best regards,

syedideal ,

permits nightmare for user

Very much disappointed by the glitch in the system not solving any issue user may have the only advice we get in English “keep trying” which never work. System has this issue since last two years no improvement. Live streaming showed Haram is half full but Error message showing full capacity, even Nusuk offer dates and time but once you dialect the error message showed it is full capacity the question the. Why time offer by system when there in full capacity.
I m very disappointed by this glitch in the apps

Developer Response ,

Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels:
X Platform: @MOHU_Care
Facebook: MOHUCare
Via email: care@haj.gov.sa

Best regards,

App Privacy

The developer, Ministry of Hajj and Umrah, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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