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Nusuk | نسك 4+
Nusuk Application
Ministry of Hajj and Umrah
-
- Free
iPhone Screenshots
Description
Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination.
The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques.
What’s New
Version 2.9
General Enhancements and Fixes.
Ratings and Reviews
Terrible system
#1- you are able to book a umrah visa without this app. If I didn’t speak to others I would not have know this was needed. As it wasn’t needed the last time I did umrah in 2020
#2- when you go to Mecca the only place that checks if you have visa/permit is on the road to Mecca. If you’re a man all you have to do is be dressed in ihram and you can get into the main floor with no questions anytime during your visit. You don’t have to do it during your “time” on the permit. Women can come and go as they please with no checks of an umrah permit.
#3- when booking for rawda I was only able to book the day before we arrived to madina because the app only releases 1 week at a time for the following week after the jumah (Friday) prayer.
You would think with a time slot reserved you’d be able to spend more than 30 seconds visiting the rasoul but that’s all you get as men, we are cattled through and yelled at by the guards on a power trip. And women do not even get to see visit the rasoul, you only get to the rawda. Our women deserve better than this.
Overall the idea is good but execution and everything is below poor. More work is needed to improve this app and make it more useable and understandable.
Developer Response ,
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels:
X Platform: @MOHU_Care
Facebook: MOHUCare
Via email: care@haj.gov.sa
Best regards,
There should be a scanning system
Not everyone has the opportunity to perform Hajj or Umrah, ill come to this point.
Last year when i got a time slot for the Rawdah, my slot was of 3:15 am, the lines were so long that it took 1 hour for us to get situated, but when i reached to the check post, the time was 3:17 am, and my booking disappeared on this app, just because the initial booking time was passed.
I still got in Alhumdulilah because i took a screenshot. The people there do not understand any other language so it was still a struggle.
If this App had a scanning feature where the people who check the app to let you enter, scan a barcode or RFID, this would confirm if the person attended the Rawdah or not, because once the time passes you cant sign up for it since it’s only allowed once a year or something.
Its not the person’s fault if they arrive 1-2 hours before their time and still can’t get in. Make this scanning feature available so people who can’t afford to perform Umrah or Hajj and still manage to come dont get their once in a lifetime opportunity wasted. Because I almost lost mine due to this half baked app.
permits nightmare for user
Very much disappointed by the glitch in the system not solving any issue user may have the only advice we get in English “keep trying” which never work. System has this issue since last two years no improvement. Live streaming showed Haram is half full but Error message showing full capacity, even Nusuk offer dates and time but once you dialect the error message showed it is full capacity the question the. Why time offer by system when there in full capacity.
I m very disappointed by this glitch in the apps
Developer Response ,
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels:
X Platform: @MOHU_Care
Facebook: MOHUCare
Via email: care@haj.gov.sa
Best regards,
App Privacy
The developer, Ministry of Hajj and Umrah, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Ministry of Hajj and Umrah
- Size
- 372.4 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, French, Turkish, Urdu
- Age Rating
- 4+
- Copyright
- Copyright 2024 © Haj.gov.sa
- Price
- Free
Supports
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Wallet
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