One – Mobile Banking 4+

I opened an account about 3 weeks ago, they had a reward of $25 if deposited money above $20, so I did and they gave me the $25 right after it cleared! They kept their word on that and for everything else I’ve used it for, roundups work just fine and they even have a Zelle equivalent that sends money in minutes! I have had absolutely NO problems with this app and intend on using it for most of my banking needs. Give it a try, you might just love it too! Oh and for all those ppl claiming that they pay or paid for my review, that is completely absurd and just plain stupid, I usually don’t write reviews for anything, but really good games. But when a bank offers me an incentive of $25 to set up an account with as little as $20 to start, and not only do they send the $25 right after my $20 cleared, but let me move it from my savings to my account with no strings attached, offer shopping bonuses of up to $20 cash back for buying things I needed anyway, then I feel compelled to tell as many ppl as I can that something is what they say it is! I’ve already gotten my dad to sign up, my mom is next! I could care less if you believe what I write or not. Sadly that’s another causality of our talk is cheap world, I was brought up a completely foreign way from today, so I call decent companies out you do what you will with what I say!

Thanks so much for your review and for being a part of One! 💙

In order for people to see this, I’m giving it five stars- but this is a freaking ZERO STAR review…

I was somehow accepted to open an account back in June of this year. Two mo the after opening, the account just gets closed. And no one was willing to explain why. They just say “you can always reapply, but there’s no guarantee you’ll be accepted again”. I have dealt with plenty of customer service/client help departments over the years, and this group has to have the most incompetent set of employees possible. They literally cannot do a single thing to help you, and they don’t even listen to what you say… they just repeat the same gd responses listed in their script folder. It takes every ounce of strength to not yell at them and curse them out for being so f……… stupid and unintelligent… and then they want to patronize you by saying “please accept my apologies for the inconvenience/disturbance this is causing”, like they’re cops relaying news of a relative’s death to you.

Do not download this app, do not apply for an account. I have never seen such horrible business practices in my life

Sincerest apologies! We would love to take a look at the issue. Please reach out to us at socialsupport@one.app and include the user name attached to your review so we can help. Thanks!

Nothing takes up unnecessary space more than a program that does one trick. So I was anxious to get same day pay from spark but I wasn’t invited into the one program. So after doing research I read about one program and I instantly created an account so I can be prepared when it’s available in my region. I didn’t have much choice considering there is no landing page options other than login and sign up. There is no faq page, no help center, no contact us, etc. almost instantly after creating my one account I receive a spark invite with instructions saying use the same login credentials as spark and the link in my email. I didn’t use my spark email for my one account and I used my phone number. So when I pressed the link it automatically integrated to an account I never opened. So I try and resolve the issue by asking customer service to delete my account so that I can go through the link and the integration can be effective. Initially customer service did not fully honor my request because when I tried to create a new account my phone number was still occupied. They then narrated the account is inactive but I can still login for statements. So I requested to delete my data in effort to free up my phone number. So it was done and yet I started getting rejected to create a new account. Customer service explained that at this moment they are unable to reinstate closed accounts and create new accounts for customers. How completely useless.

We sincerely apologize for the troubles you're experiencing with the app. We'd be happy to take a look into this for you, please contact us at support@one.app. Thank you!