Central Pacific Bank

Name: Central Pacific Bank
Rating: 4.9 (6828 reviews)
Author: Central Pacific Bank

Finance

Free · Designed for iPad

6.8K Ratings
Ages

4+
Years
Category

Finance
Developer

Central Pacific Bank
Language

EN
English
Size

115.1
MB

What’s New: Experience the new look and feel of the upgraded mobile banking application from Central Pacific Bank. We’ve made it easier to access the features that will help manage your banking on the go such as: Deposit Checks Make Payments & Transfers Manage your Debit Cards ….and more right on the home screen About this app: All of your banking - without going to the bank. CPB’s mobile banking app makes it easier than ever to manage your finances. On top of the services you’ve come to expect (account history, remote check deposit, biometric login, etc.), check out the cutting-edge tools that give you a clear picture of your entire financial situation. Mobile banking made human. The CPB app gives you the ability to connect all your financial accounts in one place. See the balances on all your accounts without switching between apps. Manage your money in one place with tracking tools that will guide you to making informed decisions to improve your overall financial health. New security upgrades will help keep your information protected. Be safe and secure with out-of-band authentication, in-session alerting, and security scoring that will help detect any uncharacteristic behavior. Features include: Account aggregation to view and manage all accounts in one place Transfer funds between your accounts and to other financial institutions Bill payment - with the ability to add new payees Integrated debit card management tools Near real-time notifications & alerts Smart Budgets based on your spending habits Send money securely to friends and family with Zelle® (1) Remote Check Deposit (2) Biometric Face and Fingerprint ID login(3) Flexible text-size settings to increase visibility Download the Central Pacific Bank app today to take advantage of all the innovative features that allow you to bank and manage your finances in a way tailored to your lifestyle. NOTES AND DISCLOSURES: (1) U.S. mobile numbers must be enrolled with Zelle before they can be used. Available to U.S. based bank account holders only. (2) Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply. (3) Only certain devices are eligible to enable Biometric Face or Fingerprint ID login. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. [1] Must be a CPB Digital Banking customer and enrolled in CPB Digital Banking to use this service. CPB Customers can enroll from cpb.bank or the app. [2] Transaction limitations may apply. Your mobile carrier may charge for text messaging and data. Central Pacific Bank, Member FDIC

Ratings & Reviews

4.9

out of 5

6.8K Ratings

Three bugs in the new app
02/25/2021

bug reeeeeeport
First of all, the security questions should be be optional, or at least able to delay it until you have time for it. It was highly inappropriate when I needed to log in quickly.1) I hate portrait mode. Please allow landscape.2) When answering the third and last security question at the bottom of the page, the screen doesn’t scroll above the on-screen keypad in split mode. I had to write my answer blindly since I couldn’t see the box.3) when I tried to send “Feedback”, it said “hit the “start” button to continue” But there was no “start” button.

Developer Response
Aloha, thank you for your feedback. Unfortunately the questions are required upfront in order to not compromise your account security. We are currently working on optimizing the landscape orientation, so we thank you in advance for your patience. For the other issues you are having, would you mind sending us a message with a screenshot of your screen to digital@cpb.bank so we can help assist further? Thank you!
Three bugs in the new app
02/25/2021

bug reeeeeeport

First of all, the security questions should be be optional, or at least able to delay it until you have time for it. It was highly inappropriate when I needed to log in quickly.1) I hate portrait mode. Please allow landscape.2) When answering the third and last security question at the bottom of the page, the screen doesn’t scroll above the on-screen keypad in split mode. I had to write my answer blindly since I couldn’t see the box.3) when I tried to send “Feedback”, it said “hit the “start” button to continue” But there was no “start” button.
Developer Response 03/10/2021
Aloha, thank you for your feedback. Unfortunately the questions are required upfront in order to not compromise your account security. We are currently working on optimizing the landscape orientation, so we thank you in advance for your patience. For the other issues you are having, would you mind sending us a message with a screenshot of your screen to digital@cpb.bank so we can help assist further? Thank you!
Mostly Good - Lacks Interoperability
Aug 2

RA808
App works well for the most part but it lacks interoperability between personal and business accounts. I have struggled to get funds from one to the other as needed overall and the mobile app completely stalls me from doing so.Switching between those accounts is also frustrating both online and mobile - especially when out and about where service may be lacking and those extra steps can take extra long. Logging out to log back in is a bit of a pain. Being the account owner for both, I would love to have the functionality of a “switch accounts” option that takes me directly to a login page with a registered account, and all I have to do is put the password in and click login. Making those items more efficient would make this app 5 stars for me.
Mostly Good - Lacks Interoperability
Aug 2

RA808

App works well for the most part but it lacks interoperability between personal and business accounts. I have struggled to get funds from one to the other as needed overall and the mobile app completely stalls me from doing so.Switching between those accounts is also frustrating both online and mobile - especially when out and about where service may be lacking and those extra steps can take extra long. Logging out to log back in is a bit of a pain. Being the account owner for both, I would love to have the functionality of a “switch accounts” option that takes me directly to a login page with a registered account, and all I have to do is put the password in and click login. Making those items more efficient would make this app 5 stars for me.
Customer
08/21/2023

Nuanuaolefeagaiga
Thank you for always providing excellent customer service. From the tellers to the managers, they’ve always provided a welcoming feeling. On days when I was extremely stressed out and in a rush, I meant a lot when they simply ask, “How was your day?” Do you have any plans for the weekend?” Very genuine and sincere, thank you CPB. I’ve been a customer since 2006. From the Kapalama branch where I started, to the in store branches on the weekends, the main branch on Alakea (I attended the grand opening) and now the Pearlridge branch, the level of customer service provided should be modeled by other financial institutions. Thank you!
Customer
08/21/2023

Nuanuaolefeagaiga

Thank you for always providing excellent customer service. From the tellers to the managers, they’ve always provided a welcoming feeling. On days when I was extremely stressed out and in a rush, I meant a lot when they simply ask, “How was your day?” Do you have any plans for the weekend?” Very genuine and sincere, thank you CPB. I’ve been a customer since 2006. From the Kapalama branch where I started, to the in store branches on the weekends, the main branch on Alakea (I attended the grand opening) and now the Pearlridge branch, the level of customer service provided should be modeled by other financial institutions. Thank you!
Loving The Wave!
02/26/2021

Jfhsuicjsb
I absolutely love this app! It makes it easy for me to view all my accounts (even accounts that aren’t CPB) in one place! Talk about convenience! I also get to make transfers to my EXTERNAL accounts! That’s crazy and not to mention unheard of! It’s user friendly and I’m able to customize my budgets and accounts! The best part of it all...IT’S ALL FREE!!!!!I’m completely blown away!All I’m saying is, if you’re not banking with Central Pacific Bank, you’re doing something wrong. AND their staff is always so friendly and welcoming and ready to service their customers! You’re the best CPB! I love my bank!

Developer Response
We appreciate the kind feedback! So glad you are a part of our CPB ohana.
Loving The Wave!
02/26/2021

Jfhsuicjsb

I absolutely love this app! It makes it easy for me to view all my accounts (even accounts that aren’t CPB) in one place! Talk about convenience! I also get to make transfers to my EXTERNAL accounts! That’s crazy and not to mention unheard of! It’s user friendly and I’m able to customize my budgets and accounts! The best part of it all...IT’S ALL FREE!!!!!I’m completely blown away!All I’m saying is, if you’re not banking with Central Pacific Bank, you’re doing something wrong. AND their staff is always so friendly and welcoming and ready to service their customers! You’re the best CPB! I love my bank!
Developer Response 03/10/2021
We appreciate the kind feedback! So glad you are a part of our CPB ohana.

Introducing QuickSave - A fun new way to save! Minor Enhancements & Bug Fixes

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Dec 10

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