Kemper Auto Insurance 4+

I literally cannot even login to my account after 3-4 password changes, no one answers the phone. But they sure don’t have an issue taking my money every month!!! I was originally with Infinity and could always login to view my account with no issues, Kemper is an actual JOKE.

Good afternoon, msndrifneodfoen. We regret the circumstances that obliged you to write us. Your annoyance is understandable. Next, we encourage you to send your name, policy number, and any screenshots of the issue to mobile.inquiries@ipacc.com to clear up any difficulties you may be experiencing. Thank you for contacting the insurance company with your concerns. —Orlando, CS Consultant

Do not use this company!

Non of there online or app tech works, no one answers the phone. Online chat is rude and unhelpful.

You buy a policy they double bill you and you have no way to change it or even ask about it!

They have 5 different, websites, apps, phone numbers, emails, etc. all with slightly different names. (Kemper Auto Insurance; Infinity Auto Insurance, Kemper Infinity Insurance; etc.) Non which work when your trying to do anything but pay them!

This company is a large scale scam.

Good morning. We are distressed to receive your negative review concerning your self-service options experience. We feel sorry and want to render some assistance to you. Moreover, we kindly ask that you send out an email to: mobile.inquiries@ipacc.com which should include a claim number or a policy number for a more favorable digital customer service experience. Thank you for your calling our attention to this matter. We hope to hear from you soon. —Orlando, CS Consultant

Passwords always a problem because you guys don’t let me select the password that I want it’s disappointing that we pay and the service is so bad. Just want to pay the policy and is so difficult.

Good afternoon, 133mar. We are sorry for the password inconvenience you are having. By all means, we could take a look at your event the moment you send your name, policy number, and any screenshots of the issue to our email: mobile.inquiries@ipacc.com. Thank you for calling our attention to this incident. We look forward to hearing from you. Have a terrific day. -Orlando, CS Consultant