Metro Micro 4+

Ultimately, this is a fantastic program, especially since it’s only a dollar for every rider. The main issue is how limited it is! There are lots of areas that are complete dead zones for metro micro, and as someone who can’t drive for medical reasons, I rely heavily on this service. The wait times can be long, and the window before you’re left behind is extremely short. Sometimes, the finalization of your pickup spot is so close to when your pickup actually is that you might get left behind. I recommend this service to just about everyone, but unfortunately, not everyone lives in an area where it’s an option. I hope to see metro micro expand further and to see continued optimization! I’ve been using it since around it started up, and it’s come really far since then- but it still has a long way to go. I believe in you, metro micro!

I *NEVER* thought I’d love this app as much as I do but it is AMAZING. As someone who was chronically using rideshare apps to get around, I felt the uptick in prices in my pocket and needed to find a better way to get around. Using metro micro has completely changed the game for me! YOU CANNOT BEAT THE PRICE. $1 to get around within your zone is the best deal I’ve ever heard of and it’s wonderful knowing the drivers getting me around are actually getting paid properly by their employers and receiving benefits. I’m lucky enough to have my home, job, and more than one friend living within my local zone so I can get around everywhere I need with ease! I appreciate that Micro isn’t trying to mimic other ride share apps, it’s not trying to be lyft or uber with it’s design and conceptualization. The scheduled rides are nice because I can set when I’m heading out and know my ride will get there within my set time slot as opposed to ordering a ride the moment I need it and praying it doesn’t take 30 mins to get to me like on other apps. Additionally, since it doesn’t rely on gig workers I know my ride won’t be canceled leaving me stranded which makes the system feel super dependable. I can’t say enough good things! It took me a second to figure it out but when you look at it as it’s own system instead of just another rideshare app, it’s amazing! I can’t wait until the program expands the zones and hope more people try out this amazing service!

I use metro micro to get around places almost daily. Often times I experience the same issues over and over. Sometimes I would order a metro micro in advance and 9 times out of 10, it would come late. Or if you’re really lucky, it would make you wait a long period of time just for it to get cancelled or it can’t find a driver. Lately, it’s been also taking way longer to get to my destination once I’m actually in the micro. Yesterday, I got into my micro and checked how long it would take to get there on the app. To my surprise, it said 43 minutes. It had to make 8 stops until I reached my destination. And it took around 50 minutes to get there. I was 10 minutes away from my location. Or sometimes it would drop/pickup other people before you even though your destination in the closest. Also, it’s rare to book a ride at the time you want. Often times, it would say “this area is in high demand” so it can’t locate a ride. Or other times you would have to get a ride that’s an hour later than when you actually want to get picked up. They need to get more drivers and expand their service zones. But at the end of the day, it only costs $1 to ride.