Dominion Energy 4+

Electric & Gas Customers

Dominion

Designed for iPad

    • 3.0 • 223 Ratings
    • Free

Screenshots

Description

Welcome to the NEW Dominion Energy app, serving Electric and Gas customers across our service territory. We’re proud to offer all the features you’re used to in the convenience of a single mobile app:

• View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or auto-draft in just minutes.
• Check your most recent energy usage and compare to past periods for greater control over your energy bill.
• Stay logged in with fingerprint or facial recognition on your smartphone.
• Sign up for push notifications, that send reminders when a bill is due or a confirmation when paid.
• For our Electric customers, report a power outage and receive notifications when your power will be restored.

Thank you for using our app!

What’s New

Version 1.0.4

We've made some fixes and improvements for a better experience.

Ratings and Reviews

3.0 out of 5
223 Ratings

223 Ratings

Bdwoolsey ,

Iphoe user

Love being able to do most things in the app. Would love to be able to add my card to the payment set up and have it charged monthly on auto pay unwed of paying a few days early and it not be on auto pay. Also stop sending me to the safari internet browser on my iPhone to do stuff just keep me in the app. If ya do stuff like that why do I have it on my phone

lamfa1989 ,

So disappointed

Was making a payment to pay off the past due amount on the app and then when I processed the payment they had taken out the remaining amount due even though I had selected to type in the amount I wanted to pay and typed in the amount. I won’t be using the app anymore because I can not trust it and it ruined my finances. I have other bills to pay and catch up on just like many others. I called customer service to see if they could reverse the payment and I could just pay the past due amount and they refused to help me because it was what was owed. It’s up to the customer how much they are paying so why can’t I cancel the payment?????

hennis woondjrneski ,

Literally doesnt work

Im a new user of Dominion, and I thought it would be nice to just look at my bill and make sure everything's on track, and what better way then with the App? I added my account, but every time i click on it, it only refreshes the page. I cant look at anything other than the account number. So I go online, and its doing the same thing! THEN I go to the contact us area and 1, it just took me to the home page and did nothing, and then 2, it says you have to call, and I cant call anytime soon. I mean, this is kind of ridiculous. What If I cant pay my bill? Needs to be fixed.

Developer Response ,

Good Morning, Hennis! We apologize for any troubles you may have experienced when trying to use our app. You can reach us via email address DEMobileContactUs@dominionenergy.com if you have questions or request assistance. We will be glad to assist you and make sure that you are happy with our app moving forward.

App Privacy

The developer, Dominion, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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