So this has nothing to do with the staff or the food and drink, which were amazing and wonderful. I have been the 2 teaspoons so far and the staff was great and the drinks were amazing. I think it’s frustrating when navigating in the app you can lose your entire order and you have to go back in and re-Order. But it is super easy to pay and I love having the Apple payment option. The current promotion of getting three dollars off your order is definitely awesome too.

I don’t know if you changed the app but all of the sudden I couldn’t just hit order. I we’re in the car and I had to fill out all the information that was previously stored. Almost went somewhere else. So much trouble to re-enter everything.

Installed the app after seeing it in store, got to the end of setting up an order and an account, ApplePay didn't work. It has the button but tapping didn’t continue the process. Quit and reopened, set up the order again, same thing. Checked card settings, nothing to select ApplePay, only add cards. Either there’s something missing that prevents the transaction from completing which isn’t passed to the user, or the feature is broken. Not using apps that store cards unless I have to. 🤷🏼‍♂️Please fix!

The life balance feature is cool and tells me i’ve had over 600 points in my time with teaspoon. I now only have 13 points, however I know for sure the most I ever used was 400 pts for a tumbler. I don’t recall ever using points except that for that and possibly a free drink. It’s disappointing that I’ve lost all these points. I also wish there was a clear way to contact the servicing of the app to fix this problem. Tldr: Like the new app, but lost so many rewards points that I’d rather have stuck with the old one.