Puls - Home Services 4+

This app is the business — I use puls probably 1x/month with all of my home decor purchases for my walls and furniture setups! This app makes it so easy to get someone to help me out! Thanks Puls!

My last experience with them was absolutely horrible. Their Tech Alais made my machine worse than it began. I had another company come look at it. As soon as he took the top off he refused to do anything else because it was completely f$&@3d up!! I sent pictures of all the messed parts their tech left. The machine cannot be used in the state it is in and I have had to purchase a new washing machine. They are refusing to refund my money. I will be reporting this to the Better Business Bureau and getting my lawyer involved. This ordeal has been absolutely horrible and mentally draining!!!! Trying to talk to a supervisor is like trying to talk to the dead!!! They tell you a supervisor isn’t available and take a message but a supervisor never calls back. Right at this moment I have been on hold 58 mins waiting for a supervisor. I will never recommend this company to anyone!

We were deeply displeased with our Puls experience. The technician, while friendly, took almost three times longer to complete our project than quoted. The app promised that if prices changed from the initial estimate, we would “have a chance to review final pricing before the work begins.” While our technician took almost six hours instead of two, we were never notified of an adjusted price estimate—and certainly never given the opportunity to decline a higher price. It was only after the technician left, having never said a word about changing the price, that the app then updated to show a significantly higher charge almost triple our quote. After calling customer service, they listened to our story, agreed we were wronged, and then refused to take off more than $30 from our multi-hundred dollar upcharge. We will never use Puls again.