Puls - Home Services 4+

Needed my fridge fixed the same day and this was the only app that had availability. The technician came out an hour after I booked and fixed it right away saving $500+ of food.

Zero stars…Do not use this company! They sent 2 technicians to repair my Samsung flex-washer for a drainage and door locking issue. I spent $1,000 and was left with a machine that was completely useless. $450 of that was for a new locking mechanism and board that were never installed. The technician couldn’t figure it out so he just removed the locking system altogether and tricked the machine into thinking it was locked. Not safe and I paid for new parts! Ultimately, I was forced to purchase a new machine as my family needs to wash clothing. I requested a refund and offered video proof of the broken machine. They refused, telling me that a technician had to examine the issue. I advised that they had 1 week while my new machine was on order. They delayed and never showed for an inspection. They also refused to refund me. At this point I filed a credit card dispute. Save yourself the frustration and expense. Seek services elsewhere.

My last experience with them was absolutely horrible. Their Tech Alais made my machine worse than it began. I had another company come look at it. As soon as he took the top off he refused to do anything else because it was completely f$&@3d up!! I sent pictures of all the messed parts their tech left. The machine cannot be used in the state it is in and I have had to purchase a new washing machine. They are refusing to refund my money. I will be reporting this to the Better Business Bureau and getting my lawyer involved. This ordeal has been absolutely horrible and mentally draining!!!! Trying to talk to a supervisor is like trying to talk to the dead!!! They tell you a supervisor isn’t available and take a message but a supervisor never calls back. Right at this moment I have been on hold 58 mins waiting for a supervisor. I will never recommend this company to anyone!