Credence Well-being

Name: Credence Well-being
Rating: 4.7 (705 reviews)
Author: Castlight Health

Your better way to health

Free

705 Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

Castlight Health
Language

EN
+ 14 More
Size

122.9
MB

Credence Well-being connects you to everything you need to easily manage your health. With Credence Well-being, you can: - Find quality, in-network providers near you - Know how much care will cost before you see a doctor - Get free health resources tailored to you - Achieve your health goals with a helping hand - Access all your benefits and programs in one place Credence Well-being is available exclusively to individuals and their dependents who have access to Credence through their employee benefits program. Features vary depending on your employer’s offerings. Not sure if your employer offers Credence Well-being? Ask your employer’s Human Resources department. Note: Credence Well-being supports major activity trackers including Apple Health, Fitbit, and Garmin — so you can easily sync your activities. Castlight is an independent company providing wellness tools and services to Credence members. Credence is an independent licensee of the Blue Cross and Blue Shield Association in Alabama.

Ratings & Reviews

4.7

out of 5

705 Ratings

Can’t login to App
01/08/2024

smithak1987
While my experience isn’t as bad as others, when I log into the app, it just takes me to my web account, instead of actually logging into the app. Therefore, the app is not working, but still functional as a shortcut to the website.

Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running.
Can’t login to App
01/08/2024

smithak1987

While my experience isn’t as bad as others, when I log into the app, it just takes me to my web account, instead of actually logging into the app. Therefore, the app is not working, but still functional as a shortcut to the website.
Developer Response 06/05/2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running.
Can’t Login
06/25/2025

Amanda685
This app looks as though it was constructed in the 90’s. It is archaic and not only that, the screen where you choose how you want to dual factor authenticate doesn’t work so I am in fact never able to login. It’s useless and I wouldn’t recommend anyone download it. I have called them multiple times and nobody has been able to get my account to a place where I can login. Wouldn’t recommend the app or the health plan at all.

Developer Response
Hi, we apologize for any issue you are having. We want to take a closer look at this for you. Please send a note to support@credencewell-being.com so we can connect.
Can’t Login
06/25/2025

Amanda685

This app looks as though it was constructed in the 90’s. It is archaic and not only that, the screen where you choose how you want to dual factor authenticate doesn’t work so I am in fact never able to login. It’s useless and I wouldn’t recommend anyone download it. I have called them multiple times and nobody has been able to get my account to a place where I can login. Wouldn’t recommend the app or the health plan at all.
Developer Response 06/27/2025
Hi, we apologize for any issue you are having. We want to take a closer look at this for you. Please send a note to support@credencewell-being.com so we can connect.
It’s horrible
12/08/2023

Michael-Escape
This is absolutely the worst app I’ve ever tried to use. Only slightly worse than the website itself. You can’t find anything, contact information is incorrect and it’s difficult to navigate

Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running.
It’s horrible
12/08/2023

Michael-Escape

This is absolutely the worst app I’ve ever tried to use. Only slightly worse than the website itself. You can’t find anything, contact information is incorrect and it’s difficult to navigate
Developer Response 06/05/2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running.
No information and lots of spam
02/26/2023

mj231c
This app is crammed full of health spam data. It is difficult or impossible to actually see the information on my insurance plan. I still cannot find anything on my claims despite having a tab the calls itself “My Insurance and Claims”.

Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running.
No information and lots of spam
02/26/2023

mj231c

This app is crammed full of health spam data. It is difficult or impossible to actually see the information on my insurance plan. I still cannot find anything on my claims despite having a tab the calls itself “My Insurance and Claims”.
Developer Response 06/05/2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running.

Bug fixes and feature improvements.

Version 4.25.0

12/15/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Search History
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data