Resorts World Las Vegas

Name: Resorts World Las Vegas
Rating: 1.6 (223 reviews)
Author: Resorts World Las Vegas LLC.

Entertainment

Free

223 Ratings
Ages

18+
Years
Category

Entertainment
Developer

Resorts World Las Vegas LLC.
Language

EN
English
Size

120.3
MB

STAY FABULOUS. Enjoy your Resorts World Las Vegas experience by accessing our free mobile app. Book your room, review your Genting Rewards loyalty account, and make a reservation at your favorite restaurant! These are just a few of the features that you can control. Features: BOOK YOUR ROOM – Reserve your room and take advantage of Mobile Check-In/Check-Out and digital room key. REAL TIME REAL REWARDS. – Be rewarded through the Genting Rewards loyalty program. Sign-up, manage your account and redeem promotions all in one place. TOUR THE CULINARY ARTS – From casual market fare to fine dining, we've got your cravings covered by making reservations through the mobile app. CUE THE THRILLS – Brace yourself for unrivaled entertainment experiences at The Theatre. Book your tickets with ease so you don’t miss out. SEIZE THE NIGHT. PLAY ALL DAY. – By day, lounge at Ayu Dayclub for an exotic Southeast Asian vibe; at night, sway to the beats at Zouk, with the world's most in-demand DJs. From global dining to social gaming, there's never been a better way to spend your day. DISCOVER A WORLD UNLIKE ANY OTHER. – To understand Resorts World Las Vegas, you need to experience it for yourself. Use our interactive map to find your way around any of our property and receive push notifications for a personalized experience. Partners: HILTON HONORS HILTON LAS VEGAS CONRAD LAS VEGAS CROCKFORDS LAS VEGAS RED: DIGITAL CONCIERGE GENTING REWARDS ZOUK

Ratings & Reviews

1.6

out of 5

223 Ratings

Cannot get in to the app.
09/16/2021

ronronss
Usually get comps and gamble at harrahs casinos and decided to try Rslv for a weekend with a friend. I did really like the hotel and decided to get a genting card and down loaded the app. Tried so many times to get into my account and it’s giving me a wrong account message. Did reset the password and got thru it and tried to login again and still not letting me into my account.Called the casino to link my genting account into the app or maybe help me with the login.
Cannot get in to the app.
09/16/2021

ronronss

Usually get comps and gamble at harrahs casinos and decided to try Rslv for a weekend with a friend. I did really like the hotel and decided to get a genting card and down loaded the app. Tried so many times to get into my account and it’s giving me a wrong account message. Did reset the password and got thru it and tried to login again and still not letting me into my account.Called the casino to link my genting account into the app or maybe help me with the login.
Cashless Gaming fail
07/01/2021

HHH3sk
My friends and I were excited about coming to see the most technologically advanced casino in the world until we downloaded this app, waited over two hours to try to get setup and finally gave up. This app is a MESS and the cashless gaming is an absolute joke. Every time the tech tried to fix the issue it hit my bank account for $100. The app kept showing an address error which I waited an hour in line to fix. Once it was fixed the app still showed an error and my tech was so beat up from a week of getting punched by angry guests like me he had to go have a smoke leaving me solo. So in the time I was there getting setup on their system the app hit me for $800 which I had to wait 24 hours to get back, I never got to play a single machine and ended up just having drinks. One person in our group of 30 didn’t have a problem but al the rest of us did which is pretty bad. I won’t be back to Resorts World and will never use play plus or NRT systems EVER again. So disappointed 😏
Cashless Gaming fail
07/01/2021

HHH3sk

My friends and I were excited about coming to see the most technologically advanced casino in the world until we downloaded this app, waited over two hours to try to get setup and finally gave up. This app is a MESS and the cashless gaming is an absolute joke. Every time the tech tried to fix the issue it hit my bank account for $100. The app kept showing an address error which I waited an hour in line to fix. Once it was fixed the app still showed an error and my tech was so beat up from a week of getting punched by angry guests like me he had to go have a smoke leaving me solo. So in the time I was there getting setup on their system the app hit me for $800 which I had to wait 24 hours to get back, I never got to play a single machine and ended up just having drinks. One person in our group of 30 didn’t have a problem but al the rest of us did which is pretty bad. I won’t be back to Resorts World and will never use play plus or NRT systems EVER again. So disappointed 😏
Worst app ever!
12/15/2023

1Morgan7
This is the first review I’ve ever written for an app, but I am so frustrated, it had to be done. Where to start? I first downloaded the app and tried to join the Genting club. The app asked to take a picture of my ID. Each time I selected “Take Photo” the app crashed. So I went downstairs to the cage and signed up there. I went back to the app and tried to register using my Genting number. It asked for email and password and then said I needed to answer four questions. However, the questions never appeared and the app froze. Didn’t help to close the app so had to delete and reinstall. Once that was done I tried again. It said my Genting number was already registered and I needed to enter email and pw. I did, but it said the info was not valid. I asked for pw reset a dozen times but no email arrived. I went back to the cage and they couldn’t figure it out. What a waste!
Worst app ever!
12/15/2023

1Morgan7

This is the first review I’ve ever written for an app, but I am so frustrated, it had to be done. Where to start? I first downloaded the app and tried to join the Genting club. The app asked to take a picture of my ID. Each time I selected “Take Photo” the app crashed. So I went downstairs to the cage and signed up there. I went back to the app and tried to register using my Genting number. It asked for email and password and then said I needed to answer four questions. However, the questions never appeared and the app froze. Didn’t help to close the app so had to delete and reinstall. Once that was done I tried again. It said my Genting number was already registered and I needed to enter email and pw. I did, but it said the info was not valid. I asked for pw reset a dozen times but no email arrived. I went back to the cage and they couldn’t figure it out. What a waste!
2 years still full of bugs
11/15/2025

Shapemp
I dont understand how a major brand and casino can have a garbage app that is still full of bugs after 2 years. Still the same glitches where you try to book in the app, it takes you to a web page you click sign in and it takes you back to app an endless loop. The most annoying app. I’d rather stay anywhere else because of how infuriating this app is still after 2 years of TRYING to use it. Same garbage. Using the calendar is also a joke with the sliding red date selector having a mind of its own
2 years still full of bugs
11/15/2025

Shapemp

I dont understand how a major brand and casino can have a garbage app that is still full of bugs after 2 years. Still the same glitches where you try to book in the app, it takes you to a web page you click sign in and it takes you back to app an endless loop. The most annoying app. I’d rather stay anywhere else because of how infuriating this app is still after 2 years of TRYING to use it. Same garbage. Using the calendar is also a joke with the sliding red date selector having a mind of its own

General bug fixes and performance improvements. We are always working on updates to improve your app experience.

Version 4.0.251103

12/06/2025

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics