Ticketmaster gives you access to millions of live events and makes it easy to buy, sell, and get in - so you can get on with making memories that last.
We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Add in our exclusive partnerships with thousands of venues, artists, and theater tours and shopping with Ticketmaster gives you unparalleled access to the most memorable live events worldwide.
Ticket management at your fingertips. You’re always just a few clicks away from securing the perfect seats to the events you love.
- Search millions of events and get real-time updates as new listings go live.
- Use interactive 3-D venue maps and see your seat view before you buy.
CHANGE OF PLANS?
- List your tickets on our trusted resale marketplace and sell to other fans.
- Transfer your seats to friends and family for free.
PROTECT YOURSELF FROM SCALPERS
- Avoid forgeries “similar location” seats with Verified Tickets. The seats you buy the seats you’ll sit in and backed by our 100% guarantee.
YOUR PHONE IS YOUR TICKET
- Scan into your events with the app or upload your seats to Apple Wallet (mobile-entry events only).
- See all your event info in one convenient place.
NEVER MISS OUT ON AN EVENT
- Get alerts about your favorite events, artists, and venues.
Download the Ticketmaster app and go live.
REACH OUT TO US
We update our app often in order to make it easier than ever to bring you unforgettable moments. Live only happens once! Get the latest version to access all the available Ticketmaster features to buy, sell, and manage your tickets. This version includes performance improvements and bug fixes. Thank you for using Ticketmaster!
Ratings and ReviewsSee All
App is Bad Website is Even Worse
So, I log onto Ticketmaster to purchase 2 tickets to an upcoming concert. Find the show no problem get the tickets I want no problem. When it comes to placing the order it says, you must log on to use express checkout payment method. Oops on me, forgot to log on. So I log back on and ‘Place Order’ and it tells me the same thing. Okay. Let me close the browser and delete all cookies because the website is dumb. Did all of that and try again. Sign into my account and go to ‘Place Order’ still the same error.
Okay maybe I’m an idiot. Let’s try from the phone. Go go onto the app, where I’m signed into my account, see the show I want to purchase tickets for. What do you know?? Clicked the show I want and it just gives me a blank white screen for 15 minutes.
Alright so know I have to attempt to speak to customer service. I click through everything and when I get to the Contact Us page there’s numerous ways to attempt to contact them, email, letter, live chat, numbers for already purchased tickets, and a Call Us section. Do you think they left their customer service number under the Call Is section??? Nope they did not. So onto of all the extra money I have to spend per ticket, their website and app does not function properly. If you can stay away from ever using this monopoly to purchase tickets.
In the end I created a fake email so I could log on and purchase my 2 tickets. I guess if you want everything to work just keep making fake emails.
Ticketmaster caused my credit card to be declined
I spent all day trying to purchase 2 tickets which should have been a very simple transaction! My credit card was declined by my credit card for suspicious activity. Once I went back and ordered through PayPal it went through but the Ticketmaster app said to call my cc company which I did and they said they show it was approved and to contact the vendor. I then finally found an actual phone # to contact Ticketmaster (must not want to be called!) and had them call me back since the wait time was over 15 so I can get some work done. When they called me back, it was an automated machine stating to call them back if I still needed assistance! So I called back and this time I wait on hold for about 15 minutes to then be told I need to call Fraud department to push it through! I get to fraud department and was told sorry for the inconvenience but wait for 10 minutes before starting the process again and it should go through!
I had this same issue when I booked my last 2 tickets from Ticketmaster and asked if I could call to have someone book my tickets for me in the future since this is so time consuming and shouldn’t take me all day to purchase tickets! I was told they can’t take orders over the phone!!! Ticketmaster needs a better payment process since the current process is the worst I have ever had to experience!
Do NOT use app for popular events!!
Let me save you all from getting screwed out of those hard-to-get tickets at initial sale time: DO NOT USE THE APP!! Let me explain what will happen to you using my own experience. One hour before the start of the sale, the app put me in a virtual “queue.” When the sale started, it showed me where I was at in line, real-time. I was “2000+” behind which I learned the hard way is the maximum the app will display. As you wait it will give you minute by minute updates of how all of the good seats are selling out while your place in line continues to be “2000+.” I thought I should wait because every time I called the number it was busy. Finally, after 39 minutes and all the good seats were sold, I was still 2000+ in line and it looked like it would be at least another hour before I get to the front of the queue. In desperation, I called and the line was no longer busy! I was able to cut in front of everyone in the queue with that call and purchase the tickets. Word to the wise - do not use this app if they put you in a queue longer than 50 people. It’s a total joke and you’re better off just trying to call. By the way, as I write this I am still in the queue. Horrible experience. I’ll try to enjoy my mediocre tickets.
- Ticketmaster L.L.C
- 95.5 MB
Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 1999-2020 Ticketmaster. All rights reserved.
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With Family Sharing set up, up to six family members can use this app.