Ticketmaster－Buy, Sell Tickets 4+

besides one other app, Ticketmaster is what I use for buying concert tickets whenever a favored musical act of mine is performing in town nearby where i live. Unlike other sites like live nation, Ticketmaster is trustworthy. It is easy to set up an account on the app as well as customizing made profiles. it is useful for storing purchased concert tickets as well as the receipt, not to mention listing all the updated health guidelines for certain venues due to COVID-19. Another thing about Ticketmaster that I think is pretty cool is the ability to leave a review on a certain music event that has previously been attended too. ive never had a bad experience w/ using the Ticketmaster app. i wish i would of known more about Ticketmaster back when i did have a bad experience with buying fake tickets and having to re-purchase valid ones. The only other pro i have left to add w/ the others ive mentioned already is that if subscribed to receive emails from Ticketmaster, the app is usually on point w/ updating accounts to notify signed up members about nearby shows depending on their profile’s saved locations as addresses on it there.

While the app is fairly easy to navigate and isn’t too hard to use, the services of Ticketmaster are rather horrible and what may be considered predatory. I have bought tickets once from here and my mother once as well. When my mom bought the tickets, they tried offering to cancel them without any communication from our side to do so. While this would be fine in a setting where there was an issue or if we might’ve mentioned such a thing, we did not ever indicate that we wanted our tickets cancelled. Fortunately in that situation nothing happened, which I couldn’t say the same for my purchase. My girlfriend and I bought two tickets to a concert 3 days before it, then on the SAME day as the concert, Ticketmaster voided the tickets themselves an hour before it started without any communication and reason to. Imagine had we went to the concert and had been stranded because they voided our tickets without our knowledge. Our card was fully charged for the FULL amount of both tickets. When we called support, didn’t even care to give us an answer. They forced a refund to us after endless back and forth, ignoring the fact we traveled to attend. Providing a service only to void that service after compensation is a very predatory and shady practice. In addition they don’t guarantee refunds, so there’s a chance if this happens to you, you will be conned out of your money. I would not recommend this service, even if you’re really desperate for tickets.

So, I log onto Ticketmaster to purchase 2 tickets to an upcoming concert. Find the show no problem get the tickets I want no problem. When it comes to placing the order it says, you must log on to use express checkout payment method. Oops on me, forgot to log on. So I log back on and ‘Place Order’ and it tells me the same thing. Okay. Let me close the browser and delete all cookies because the website is dumb. Did all of that and try again. Sign into my account and go to ‘Place Order’ still the same error.
Okay maybe I’m an idiot. Let’s try from the phone. Go go onto the app, where I’m signed into my account, see the show I want to purchase tickets for. What do you know?? Clicked the show I want and it just gives me a blank white screen for 15 minutes.
Alright so know I have to attempt to speak to customer service. I click through everything and when I get to the Contact Us page there’s numerous ways to attempt to contact them, email, letter, live chat, numbers for already purchased tickets, and a Call Us section. Do you think they left their customer service number under the Call Is section??? Nope they did not. So onto of all the extra money I have to spend per ticket, their website and app does not function properly. If you can stay away from ever using this monopoly to purchase tickets.

In the end I created a fake email so I could log on and purchase my 2 tickets. I guess if you want everything to work just keep making fake emails.