
ATSC Support
Business
Free · Designed for iPad
ATSC Support is a way to help self-solve your technology issues.
The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us.
The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.
New
• Attachment error handling
• Input form screen navigation screen
• Input form screen error window navigation
Fixed
• Application theme changes after closing and reopening the app
• Certain colors are not rendered on iOS
• Special characters are not displayed in file names
• Problems updating barcode input forms with multiple inputs
• The user can only view a small subset of list options in a Virtual Agent chat
• Data visualization sources fail to decode JSON that does not contain a label
• Placeholder text is not visible on an IT Asset Management asset
• Input form screen survey shows incorrect choices when scrolling on iOS 18
• App gets stuck on blank screen when the user opens a push notification with redirection
• Deep links from a QR code don't work when the blur app option is enabled and UX analytics is disabled
• The wrong URL is loaded into the URL screen when switching between clone instances
• A "Date" type input sends an incorrect time on iOS
Detailed release notes can be found on the ServiceNow product documentation website.
The developer, Allstate, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY
- Size
- 137.8 MB
- Category
- Business
- Compatibility
Requires iOS 17.0 or later.
- iPhone
Requires iOS 17.0 or later. - iPad
Requires iPadOS 17.0 or later. - Mac
Requires macOS 14.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 21 more
- English, Arabic, Czech, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
16+
- 16+
- Contains
Unrestricted Web Access
- Copyright
- © Allstate Insurance Co.