Pump Swappers

Name: Pump Swappers
Rating: 4.8 (11 reviews)
Author: PumpSpy Technology, LLC

Lifestyle

Free · Designed for iPad

11 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

PumpSpy Technology, LLC
Language

EN
English
Size

19
MB

Works with Pump Swappers WiFi devices (Smart Outlet and WiFi Backup System) Pump Swappers turns any ordinary sump pump into a remotely monitored smart sump pump system. Never worry again if your home is protected from flooding! This app enables you to interact with Pump Swappers Wi-Fi devices (Smart Outlet and WiFi Backup System) installed in your home. The Pump Swappers app alerts you in the event of your sump pump malfunctioning, high water alert, power loss and other important events. You can act to prevent water damage before flooding can occur. View real-time current conditions, pump activity and alert status.

Ratings & Reviews

4.8

out of 5

11 Ratings

Revisit
07/15/2023

big and...
It wasn’t obvious that I could respond to the developers response on my previous review but I’m back in the App Store because I once again had to delete the app and reinstall. Today is 7/15/23 and I reinstalled the app and it has only gotten me as current as the 7th of this month. I was curious because we had some storms roll in and I wanted to see how hard my pump was working and I can’t se any recent history for the last week. Also this isn’t a gripe, maybe file this under suggestions. It would be nice to input what my actual pumps pumping capacity is instead of the generic assigned value in the app (prob an average for something in the neighborhood of 30-40 gpm @10’). Just to see more accurate numbers on gallons pumped. For instance my pump is a tramco pedestal pump that pumps 100gpm @10’ of head. I can do the math but it would be nice to see a more accurate number represented when I open the app.

Developer Response
Thanks for revisiting and updating your feedback. It's worth noting that we do intend to complete work to have folks customize their pump data by specific model or at least by size/rating as we push out new revisions in the future. So far as your data being current, we have yet to ever see an incidence of log out/login or delete/reinstall where it did not restore to full current. We would love to speak with you about your specific app troubles if we can, as we can likely sort you out, but then also improve the app for future users. Text us at 575 578 3031 and let us know if you would like to take 5-10 minutes to catch up to what's going on with your app.
Revisit
07/15/2023

big and...

It wasn’t obvious that I could respond to the developers response on my previous review but I’m back in the App Store because I once again had to delete the app and reinstall. Today is 7/15/23 and I reinstalled the app and it has only gotten me as current as the 7th of this month. I was curious because we had some storms roll in and I wanted to see how hard my pump was working and I can’t se any recent history for the last week. Also this isn’t a gripe, maybe file this under suggestions. It would be nice to input what my actual pumps pumping capacity is instead of the generic assigned value in the app (prob an average for something in the neighborhood of 30-40 gpm @10’). Just to see more accurate numbers on gallons pumped. For instance my pump is a tramco pedestal pump that pumps 100gpm @10’ of head. I can do the math but it would be nice to see a more accurate number represented when I open the app.
Developer Response 08/08/2023
Thanks for revisiting and updating your feedback. It's worth noting that we do intend to complete work to have folks customize their pump data by specific model or at least by size/rating as we push out new revisions in the future. So far as your data being current, we have yet to ever see an incidence of log out/login or delete/reinstall where it did not restore to full current. We would love to speak with you about your specific app troubles if we can, as we can likely sort you out, but then also improve the app for future users. Text us at 575 578 3031 and let us know if you would like to take 5-10 minutes to catch up to what's going on with your app.