UPS Mobile 4+

I’ve had maybe 3-4 drivers get backed up and falsely state they attempted delivery. I’ve also had Supervisors tell me they’ll get my package (medical) turned around and brought right back to me or they have said we’ll call you back within an hr. Some have some haven’t. So it’s the few drivers who log in false information that mess up for the good drivers and I realized UPS stands by the words of the drivers & with that being the case there are drivers who don’t feel like finishes the routes for whatever reason and they get away with this behavior. Outside of those short few, UPS is very reliable. We work from home and children are home schooled so in an effort to make sure we have evidence of deliveries or NO deliveries, we have 24/7 security cameras all around our house now. I do love the fact that you can track the package & 95% of the time it is accurate but there have been the 5% that showed package 3 blocks over we’ll get excited knowing we’re next & then get a text sorry we missed you. So i’ll remain loyal to UPS I just hope they install body cameras/side truck cameras to actually see the drivers on location that’ll cut out those few bad apples logging in false delivery attempts. Happy upcoming NEW YEAR everyone☺️

I’ve been using this app for about 4 years now and it’s been a life saver for me. I do a lot of online shopping and I live in an apartment complex that the building is locked. So you need a key to get into just to be able to get to my front door. Not all drivers have a building key and if the driver can’t get to my door they don’t leave my package at the main door so then I used to get a sticker saying they were here but unable to deliver my package and will try again. Then they’d never get to my door. BUT now with the app I’m able to change my delivery options to pickup. GAME CHANGER!!!!! I just get the notification that my package is coming then it takes me 20 seconds to go in and change it from a delivery to a pick up. You can choose what UPS drop off point you’d like to pick it up from. I’m lucky and only live about 5 mins from our local UPS so I always just pick up from there. Now I am able to pick up my packages when they open at 11am instead of waiting until about 3 for it to be dropped off. What can I say I’m inpatient and am always super excited for whatever it is I ordered (which is usually makeup and am obsessed with). I’ve been very lucky and have never had 1 single problem with the UPS app. And honestly if I did it really wouldn’t matter. I view it as an amazing tool that is being given to me and is not mandatory for UPS to provide. I’m thankful and lucky I’ve never had a problem but if I did I’d still try using it.

The latest update does not allow deleting delivered packages. And once I had deleted from showing before app update are showing now. From January until now. Allows for hiding but they sit in TO ME to see when I don’t want a running list of old deliveries. On my iPhone all so the format is horrid as as the reset for delivered and hidden takes up most of the screen and gives a tiny window the width of my tip of my thumb to scroll through and click to hide. But nothing that shows it’s been hidden so scrolling through and I look to see options it might show to not hide. Fact is the latest is not friendly to use. It as easy to track a package prior and once delivered deleting it from ever seeing it again. Surely it takes up memory on my phone the running list. I never like having to resort to an app review because the website given is not the one who works on the app but in this case just takes you to ups so no means to communicate app issues. If delete is on the app then it is not clear how to delete. Maybe everyone else likes the update and puts me in the minority. Put the app on my iPad mini 4 and the horrid delivered packages are there and can’t delete. To me hide means I can’t see them at all but there they are annoying me. So uninstalling and reinstalling will not correct it.