Amazon Store Card 4+

This app is very responsive. One improvement that I would like to see added is what other credit card apps can do, such as American Express and CapitalONE when you make a payment, your available spending credit gets adjusted instantly! This is really helpful when you want to buy something in the moment which exceeds your available balance, so you can pay the difference and order the item without waiting a couple days, in which time you may even lose the item (out of stock for example). If you add this capability to this app, then this app will be worth 10 STARS!!!

It’s definitely not as nuanced as a bank credit card app, but as far as an app where you pay your bills is concerned it works just fine. MILES easier than the website used to be. Makes it easy to pay on time (or in my case way before time) with a click of a button. Even allows you to link between your bank’s app (probably depends on which bank you’re affiliated with actually) and this one so you can even pay through your bank instead of with this. This lets you set up recurring/automatic payments and that’s really nice. I won’t dock it a star because it may be user error and it’s not worth the deduction anyway but I wish the app would let me make a payment sooner than it does. It recognizes that I have activity and yet the make a payment button is greyed out. It’s usually only for a day or two but that’s a long enough time to forget.

I don't think I've ever had a worse banking experience. I tried several times to make a payment, but for one reason or another it wouldn't go through. I don't know if the problem arose from Synchrony, my bank, or me myself, but the real frustration began and continued when I tried to get support. There seems to be no way in the app to contact support except by phone, and we all know what that means. Sometimes the person on the other end was very difficult to understand (combination of British pronunciation on top of an Asian accent), or they were of no help. Most frustrating was that there was no way for them to communicate whether or not a payment had gone through before a notice was sent of late fees charged. Also there seems to be no way to close the account after I sent a check by mail and requested it to be closed. So I will forever be receiving notices of my $0.31 credit which is apparently not available. I just hope no one is able to hack into my account and create more problems.