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We had some accessibility issues in the previous app versions – sorry about that! We've fixed all major issues and are working hard to improve overall accessibility across our app in the upcoming releases.
Ratings and Reviews
Used it extensively for a family vacation
I used the app for “day-of” bookings for a family trip this summer. Seemed like I got some good rates and never had a problem with check in. It led us to places I wouldn’t have normally found— like a building of rental apartments in downtown Memphis. Really cool.
Lately I’ve had an issue booking a family of five adults for a trip to Washington DC. I indicated the number of people I needed to accommodate in my search and it showed me properties with only one bed. (This same search worked flawlessly all summer. Often the property would even show a sofa bed if that was a element in the sleeping accommodations.) There’s a little icon that shows how many people are to be accommodated—yes it confirmed 5. In several instances, search results showed only one bed! Really? We are a close-knit family but not that close. I had to book a more expensive room that showed an appropriate number of beds. Was the lower rate legit? Not sure I trust the booking details now. Ugh.
My stay at the Dewitt
The hotel is not clean and smells like marijuana and hospice. My room was in a stairwell which made it both difficult to find as well as noisy when people used the stairwell. The toilet in the bathroom looks like a public restroom you’d find in a rundown convenience store. They don’t offer any maid service and refuse to bring towels or blankets to the room. The amenities include a roll out bed, but when I asked for one they informed me that they weren’t available as the hotel was completely booked out. There are not many other rooms occupied as the hotel seems otherwise empty and quiet, which isn’t shocking since our experience has been unimpressive at best. The location is about 2 miles from all of the shopping and entertainment, so why would anyone ever pay $100/night on a “special” to stay here when they can pay $150/night to stay at a Mariott right at the epicenter? Parking is offered across the street and difficult to find as it goes underground. It’s $30/night and you have to get your ticket validated by the hotel or it will be more. You’re not allowed to access your car while it’s parked there. Very inconvenient as we wanted to check out, pack the car and continue shopping the next day. Never again!!
Problem with Primos NYC
Check in was super sketchy. Meeting place got changed 3 times while I was on my way to NYC. Met by a parking garage and tailgated guy through a secure service entry. Had to go up the very dirty service elevator. Guy told us if anyone tried to talk to us to let him do the talking. Once at the apartment he said if anyone asked we were friends of Ben.
The first night was OK but the next morning was definitely an issue. I went to NYC for security training and couldn’t believe what I was experiencing so far at this apartment. My training started at 10 am and I got a call at 9:50 saying that there was a problem and we had to pack our luggage and move to another apartment and they would give us a credit for one night. When I said I was busy with what I came to New York for, they said they were going to pack our bags and move them to another apartment. We told them no and on break went and packed our bags and they just left the door open to the other place and the keys on the counter. It was too sketchy so we booked a hotel. Not cheap last minute in Manhattan. Got another message that night that checkout couldn’t be at 11am anymore it had to be by 8:30am but they could hold our bags until 6pm. No thanks.
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- 152.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
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- Age Rating
- Rated 4+
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