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We added some important info about our properties. Our listings now include details on each accommodation's cleaning practices, social distancing measures, and other health and safety policies.
Ratings and ReviewsSee All
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app.
That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now.
The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
I always read the reviews before I book a hotel and one of the reviews said diamond in the rough and that’s what made me book it and I would have to 100% agree, very quiet, not much to look at on the outside but it was great on the inside. Nice big room with two comfortable beds, very well air-conditioned and the guy that greeted us at 11 o’clock at night was as friendly as friendly could be. Would definitely recommend and would definitely stay there again. The only negative I would have to say is the breakfast and I completely understand with the Covid virus going on right now and all the regulations. I know it’s not their fault but it just could’ve been a little bit better. If you’re not a coffee drinker and you don’t like danishes then you do not get to eat which was the case for us. I don’t think it would be that hard to buy little containers of orange juice and chocolate milk and maybe have some cookies and donuts, you can get all of that nowadays prepackaged. And that’s the only reason why I’m giving it 4 stars and not 5 stars.
I booked this room late. I was coming from a friends get together and didn’t want to take the long drive home. I choose this hotel because it looked decent, and good surroundings and big enough for me,my daughter, and my fiancé.
Now, when I booked, I made sure to put 2 adults, 1 child. Of course your site makes aware of it and accommodates. So as I arrive, we get our keys and as I walk to the room, it’s TINY. Not even big enough to fit a crib! It’s ridiculously small! So upset because I have my daughter who is crying because she wants to sleep and I can’t put her in this room. The bed was small and pretty much fit just 1 person!
I then had to go back and let the guy know I did not want the room, he suggest a bigger one but there’s a “up charge” but that was after he suggested first to cancel the reservation through booking (knowing I’d have to pay a cancellation fee) and then rebook it.
Now, I have to pay additional money because YOUR website didn’t accommodate my needs! Worst night, so disappointed with your booking! Highly dissatisfied customer!!!! Will definitely tell people about this!
I’ve worked in hotel business and this is not how the booking nor the hotel experience should be
- Booking.com B.V.
- 180.5 MB
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