Lutron Home Control+ LEGACY

Name: Lutron Home Control+ LEGACY
Rating: 2.3 (48 reviews)
Author: Lutron Electronics co., Inc.

Lifestyle

Free · Designed for iPad

48 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Lutron Electronics co., Inc.
Language

EN
+ 6 More
Size

54.1
MB

In accordance with Lutron’s continued commitment to innovation, integration and security, Lutron is discontinuing the Home Control+ app and replacing it with the Lutron Connect app. The Lutron Connect app provides remote access without a yearly subscription fee and offers enhanced integrations with services like Amazon Alexa, Google Home and Sonos. While this app will continue to receive legacy support, we want to make sure you continue to get the most out of your Lutron system. Please contact your professional installer or Lutron customer service about how to receive this upgrade. For more information, visit www.lutron.com/legacyhomeapp =============================== Control your home's lights, shades, temperature, keypads, and more with your iPad, iPhone and iPod touch. This app requires a Lutron total home control system (RadioRA® 2, HomeWorks® QS or HomeWorks® Illumination) programmed using the appropriate version of design and programming software.* Questions or issues? Contact our our 24/7 hotline (800.523.9466). Features: Control from anywhere** Control lights, shades, temperature, keypads, and more in the comfort of your home or from anywhere in the world** – the office, the airport, the beach – set your home to a comfortable temperature when returning from a trip, ensure lights aren't left on and shades aren't left open while you're away. Additionally manage multiple RadioRA 2, HomeWorks QS, and HomeWorks Illumination systems in the same app. Personalize your keypad buttons*** Add, edit, and remove button settings on your own. Make temporary adjustments for special occasions, or permanent changes to match your preferences. Right on schedule Schedule scenes to happen automatically at set times of day, or based on sunrise and sunset. Turn on your porch light at dusk, turn it off at dawn, or open your shades in the morning to wake up with the sun. World Class Support Lutron remains committed to providing you with world class quality and service. Contact us at our 24/7 hotline (800.523.9466). * Design and programming software is available only to qualified installers and is required for initial setup of this application. Contact your Lutron dealer for more information. ** All features included in this App are available using your home Wi-Fi network. Remote access of your system outside the home requires: - VPN setup by Lutron installer following app note #231 - Internet access *** Personalizing keypad buttons requires: - RadioRA 2 (8.0+) and HomeWorks QS (8.0+) systems only - Must be configured by the installer at install time

Ratings & Reviews

2.3

out of 5

48 Ratings

Meh. Awkward to get to turn a light on or off.
10/13/2018

PewaukeeEd
Software usually works but to switch lights in and off, you have to burrow to the system, then a room, then pick lights. Long way to go. If you want to switch another light on or off, back up to the rooms, then down to lights in that room. You can pick favorites, but I don’t see how that short cuts anything. C4’s app is somewhat better. Room, lighting, then all lights on the system appear on the same screen. Please reorganize and rewrite this app!

Developer Response
Thanks for reaching out to us. We do have a newer app called ‘Lutron Connect’ that addresses your concerns. However, it requires a new piece of hardware to be added to your system. If you are interested in learning more about Lutron Connect, please contact your system installer. If you do not know who your installer is, please contact us at customersatisfaction@lutron.com to assist in finding a certified installer.Thank you,Mike S.
Meh. Awkward to get to turn a light on or off.
10/13/2018

PewaukeeEd

Software usually works but to switch lights in and off, you have to burrow to the system, then a room, then pick lights. Long way to go. If you want to switch another light on or off, back up to the rooms, then down to lights in that room. You can pick favorites, but I don’t see how that short cuts anything. C4’s app is somewhat better. Room, lighting, then all lights on the system appear on the same screen. Please reorganize and rewrite this app!
Developer Response 10/17/2018
Thanks for reaching out to us. We do have a newer app called ‘Lutron Connect’ that addresses your concerns. However, it requires a new piece of hardware to be added to your system. If you are interested in learning more about Lutron Connect, please contact your system installer. If you do not know who your installer is, please contact us at customersatisfaction@lutron.com to assist in finding a certified installer.Thank you,Mike S.
Horrible company - many failures
04/27/2017

Sooo33baaad
I remodeled a new home. Bought for $60+K of Lutron gears (Radio Ra2): NOTHING works as promised. They refuse to fix their problems, keep pointing fingers (not our fault, the dealer is the guilty party). I used 3 different dealers: same stories. One of them even took $2K from me to place the order for an automated shade, Lutron apparently canceled him out as a dealer after accepting the order and I never got my $2K bac (nor the shade!!!). Sensors are horrible (don't work as promised - get confused - randomly trigger,..,). Switches have random issues. Some lights stay on 24h a day or don't turn on... believe me you don't want to buy anything from them. The only thing they do well is take your money and tell you it is not their problem...

Developer Response
We apologize for the poor experience that you have had and would like to speak with you personally to help resolve these issues. Please email me at customersatisfaction@lutron.com with your contact information so we can have someone from our team reach out. We appreciate you bringing this to our attention.Thank you,JacksonLutron Electronics Co., Inc.customersatisfaction@lutron.comwww.lutron.com/support (on-line Support Center)forums.lutron.com (on-line help forums)JG
Horrible company - many failures
04/27/2017

Sooo33baaad

I remodeled a new home. Bought for $60+K of Lutron gears (Radio Ra2): NOTHING works as promised. They refuse to fix their problems, keep pointing fingers (not our fault, the dealer is the guilty party). I used 3 different dealers: same stories. One of them even took $2K from me to place the order for an automated shade, Lutron apparently canceled him out as a dealer after accepting the order and I never got my $2K bac (nor the shade!!!). Sensors are horrible (don't work as promised - get confused - randomly trigger,..,). Switches have random issues. Some lights stay on 24h a day or don't turn on... believe me you don't want to buy anything from them. The only thing they do well is take your money and tell you it is not their problem...
Developer Response 04/28/2017
We apologize for the poor experience that you have had and would like to speak with you personally to help resolve these issues. Please email me at customersatisfaction@lutron.com with your contact information so we can have someone from our team reach out. We appreciate you bringing this to our attention.Thank you,JacksonLutron Electronics Co., Inc.customersatisfaction@lutron.comwww.lutron.com/support (on-line Support Center)forums.lutron.com (on-line help forums)JG
Avoid. Company uses mafia tactics and crap apps
09/22/2018

AID145864
Top engineering. Worst delivery of luxury goods I’ve ever experienced. Five-digit sum for the Lutron Installation and then apps that keep being rendered obsolete. Stay away from Lutron unless you’re made of millions and your time (or your staff’s time) means nothing to you. Lutron sits on well-earned patents, stifling competition. They have good engineering. You order the product and pay through the nose, only to later be told that any problems you have are due to the customer’s bad planning and the installer’s installation. And the apps are hit-and-miss.But they know they’ve got us all by the balls because the equipment is already installed. They’ll probably respond to this with a “please contact us to make it right”. Why should I? So I can pay $2000 yet again for a 20-minute issue that should’ve been covered in the installation or, at most, cost an extra tenth of that?Nope, won’t contact you or the installation. I’ll just keep telling others the truth about your business model. Bait. Switch. Cha-Ching.

Developer Response
I apologize for the poor experience you have had with our system. It sounds like there may be several factors contributing to your overall negative experience. I acknowledge that you mentioned not wanting to contact us, but we would appreciate the opportunity to work with you to resolve the issues.Please feel free to contact me at customersatisfaction@lutron.com if you change your mind. Thank you,Mike S.
Avoid. Company uses mafia tactics and crap apps
09/22/2018

AID145864

Top engineering. Worst delivery of luxury goods I’ve ever experienced. Five-digit sum for the Lutron Installation and then apps that keep being rendered obsolete. Stay away from Lutron unless you’re made of millions and your time (or your staff’s time) means nothing to you. Lutron sits on well-earned patents, stifling competition. They have good engineering. You order the product and pay through the nose, only to later be told that any problems you have are due to the customer’s bad planning and the installer’s installation. And the apps are hit-and-miss.But they know they’ve got us all by the balls because the equipment is already installed. They’ll probably respond to this with a “please contact us to make it right”. Why should I? So I can pay $2000 yet again for a 20-minute issue that should’ve been covered in the installation or, at most, cost an extra tenth of that?Nope, won’t contact you or the installation. I’ll just keep telling others the truth about your business model. Bait. Switch. Cha-Ching.
Developer Response 10/10/2018
I apologize for the poor experience you have had with our system. It sounds like there may be several factors contributing to your overall negative experience. I acknowledge that you mentioned not wanting to contact us, but we would appreciate the opportunity to work with you to resolve the issues.Please feel free to contact me at customersatisfaction@lutron.com if you change your mind. Thank you,Mike S.
Save the cloudless app!! Our clients don't want cloud!
12/18/2019

metrognomicon
This app is massively better than Connect for doing live scene settings. Lutron, at least let us keep using this app inside the home on the local network! And our high net worth clients do not want to be on any cloud. They use Home+ through their VPN and don't need or want to use a cloud they don't control due to security risk. Save the cloudless app!!
Save the cloudless app!! Our clients don't want cloud!
12/18/2019

metrognomicon

This app is massively better than Connect for doing live scene settings. Lutron, at least let us keep using this app inside the home on the local network! And our high net worth clients do not want to be on any cloud. They use Home+ through their VPN and don't need or want to use a cloud they don't control due to security risk. Save the cloudless app!!

Improved support for new iOS versions and bug fixes

Version 9.22

05/20/2021

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