Convo VRS

Name: Convo VRS
Rating: 4.1 (327 reviews)
Author: Convo

Deaf-owned video relay service

Free

327 Ratings
Ages

4+
Years
Category

Social Networking
Developer

Convo
Language

EN
+ 1 More
Size

82.1
MB

Make VRS calls with our top-notch ASL interpreters! (Looking for Convo Now, our on-demand interpreting app? Start at convorelay.com/convonow) From the only Deaf-owned VRS provider comes the most natural calling experience for deaf and hard of hearing people. We believe that you should always maintain ownership of your call, and we achieve this through our highly-qualified interpreters and intuitive app design. FEATURES - Search function will pull up matching results in real-time as you type name or number. - Hang Up button with two options: Hang up on the other caller and keep the interpreter, or end the connection altogether. - Accessibility settings for sharper interface, zoomed in or out video, and button positioning. - Voice Carry Over function for people who prefer to speak during VRS calls. - Two-way messages function with your interpreter during VRS calls. - Deaf Ecosystem Directory of over 800 listings of Deaf-owned businesses, Deaf professionals, and organizations and schools for the Deaf. - Direct VRS Español for Spanish-speaking family and friends with no transfers. - 911 button easily accessed in case of emergencies. - Contact list that can be sorted by A-Z or Z-A, and using first or last name. - Visual and customized ringing notifications with Philips Hue. - Videomail with convenient callback or deletion capabilities. - Internal Directory for all employees, Deaf or hearing, at workplaces.

Ratings & Reviews

4.1

out of 5

327 Ratings

On the right track
04/19/2024

APValerius
I like how they include the Deaf ecosystem links in their app, plus have a number searching feature in both their desktop and mobile apps, unlike the other two VRS companies’ apps. Signing up was so easy & quick, even giving you the opportunity to pick out your number before fully submitting your registration withOUT going through their customer service. Interpreter wait times are the shortest with this service. I am effortlessly able to verify my Convo number with services that verify by phone call. There are three features I wish Convo had:1) Companion app equivalent to Purple/Z’s Sivo or Sorenson’s Wavello so that non-signers can have interpreted video calls with me withOUT requiring me to dial around to the other two companies2) Personalized greetings for videomail3) Willingness to issue point-to-point only VP numbers to ASL-fluent hearing individuals without speech disabilities that would qualify them to use VRS interpretation services. Despite being the first to acknowledge that FCC rules allow for hearing signers to be issued VP numbers, they still refuse to do this.
On the right track
04/19/2024

APValerius

I like how they include the Deaf ecosystem links in their app, plus have a number searching feature in both their desktop and mobile apps, unlike the other two VRS companies’ apps. Signing up was so easy & quick, even giving you the opportunity to pick out your number before fully submitting your registration withOUT going through their customer service. Interpreter wait times are the shortest with this service. I am effortlessly able to verify my Convo number with services that verify by phone call. There are three features I wish Convo had:1) Companion app equivalent to Purple/Z’s Sivo or Sorenson’s Wavello so that non-signers can have interpreted video calls with me withOUT requiring me to dial around to the other two companies2) Personalized greetings for videomail3) Willingness to issue point-to-point only VP numbers to ASL-fluent hearing individuals without speech disabilities that would qualify them to use VRS interpretation services. Despite being the first to acknowledge that FCC rules allow for hearing signers to be issued VP numbers, they still refuse to do this.
I love this, just one suggestion
09/12/2022

Nicalatino
I just love the app I really do. One suggestion would be able to use this app like when going to the doctors office and they don’t have an ASL translator. Which happened to me the other day. So I called my friend and told him to hang up and see if the ASL translator could stay on and translate for me but they were unable to. This would be cool if you could add some thing like that because it took about 10 minutes to find one online. But overall I have no complaints I really love the app thank you guys
I love this, just one suggestion
09/12/2022

Nicalatino

I just love the app I really do. One suggestion would be able to use this app like when going to the doctors office and they don’t have an ASL translator. Which happened to me the other day. So I called my friend and told him to hang up and see if the ASL translator could stay on and translate for me but they were unable to. This would be cool if you could add some thing like that because it took about 10 minutes to find one online. But overall I have no complaints I really love the app thank you guys
Accessibility👍🏽
10/26/2018

ginfpca
Convo is the only VRS provider that essentially meets all my needs as a DeafBlind consumer. I have Usher Syndrome but yet the features in Convo exceeds my expectations when it comes to the interpreters and ecosystem! Convo does not have any products to add other than the ones with IOS and MacOS, especially iPhones, iPads, and MacBooks - that’s what I like about Convo! The updated iOS app is awesome with the new features especially the 911. I feel the ownership of the choices I make in using Convo!!! I feel that Convo is my own personal VRS for life. 👊🏽✊🏽👊🏽👍🏽
Accessibility👍🏽
10/26/2018

ginfpca

Convo is the only VRS provider that essentially meets all my needs as a DeafBlind consumer. I have Usher Syndrome but yet the features in Convo exceeds my expectations when it comes to the interpreters and ecosystem! Convo does not have any products to add other than the ones with IOS and MacOS, especially iPhones, iPads, and MacBooks - that’s what I like about Convo! The updated iOS app is awesome with the new features especially the 911. I feel the ownership of the choices I make in using Convo!!! I feel that Convo is my own personal VRS for life. 👊🏽✊🏽👊🏽👍🏽
Revamped and....
11/19/2018

Roro's World
I’ve been experiencing lots of problems with Convo app ever since it was revamped. Despite that my iPhone iOS has always been up to date, the revamped Convo app has been quite uncooperative. I could never answer the phone when it was on LTE. A support tech from Convo worked with me through this. And now even with WiFi, I am not able to talk to anyone when I answer the phone. This impacts my potential interviews. So disappointed. All my other apps work just fine. Not this Convo app. I hope that Convo will revamp once more because the old app actually worked better than this one.
Revamped and....
11/19/2018

Roro's World

I’ve been experiencing lots of problems with Convo app ever since it was revamped. Despite that my iPhone iOS has always been up to date, the revamped Convo app has been quite uncooperative. I could never answer the phone when it was on LTE. A support tech from Convo worked with me through this. And now even with WiFi, I am not able to talk to anyone when I answer the phone. This impacts my potential interviews. So disappointed. All my other apps work just fine. Not this Convo app. I hope that Convo will revamp once more because the old app actually worked better than this one.

Fixed a bug that affected the following on iOS 15: - The dropdown in Call history did not display Videomail. - The dropdown in Contacts did not display Organization contacts if a user has them.