Marriott Bonvoy: Book Hotels

Name: Marriott Bonvoy: Book Hotels
Rating: 4.9 (2688896 reviews)
Author: Marriott International

Travel and Book 8,000+ Hotels

Free

2.7M Ratings
Ages

4+
Years
Category

Travel
Developer

Marriott International
Language

EN
+ 10 More
Size

257.9
MB

Book directly with Marriott Bonvoy to enjoy exclusive offers, take the stress out of travel planning, and find the best hotel deals. Search hotels, resorts, and luxury destinations across 9,000+ hotels, 130+ countries, and over 35 brands. Whether you are on a business trip or family vacation, join for free and earn rewards when booking with Marriott Bonvoy. (1) BOOK YOUR HOTEL SEARCH HOTELS, BOOK STAYS, AND EARN REWARDS: • Earn points for your stays booked directly with Marriott. • Not sure where to go? Let our ‘Explore’ and ‘Road Trip’ feature inspire your journey. • Choose from our 35+ brands to fit your personal style of travel. BEST RATE GUARANTEE: • Some things in life aren’t guaranteed — but your hotel rate can be. • Find a better rate? We'll match it + 25% off or 5,000 points. Limitations and exclusions apply. FLEXIBLE CANCELLATIONS: • Need a last-minute hotel change? We offer flexible cancellation options to reassure you when booking your next stay with us. Use the app to adjust travel plans with ease. (2) BEFORE YOUR STAY COMPLETE CONTACTLESS CHECK-IN TO YOUR HOTEL ROOM: • Check-in to your hotel from anywhere with our Mobile Check-In feature. • Let us know when you are scheduled to arrive, and you’ll get a notification when your hotel room is ready. EASY ACCESS VIA MOBILE HOTEL KEY: • Never worry about losing your key card again. Use your mobile device to open your hotel room and easily access hotel amenities like the parking garage, fitness center, lounge, and pool. • With Mobile Key, you can get to your room faster. Once opted in, we’ll send you a notification to your iPhone or Apple Watch when your room is ready. (3) DURING YOUR STAY ORDER FOOD AND DRINKS AHEAD OF TIME: • Out exploring? Browse and order food and drinks from your hotel’s menu, and it will be ready when you return. Available at participating properties. CONVENIENTLY CHAT WITH YOUR PROPERTY: • Mobile Chat lets you talk directly to your hotel before, during, and after your stay. • For the best travel experience, ask the front desk for local recommendations, request amenities, and more - all while on-the-go. • Need something? Mobile Request allows you to customize your stay and even ask for something you forgot – like a comb or toothpaste. • Free Wi-Fi offered at most hotels for Marriott Bonvoy members (4) AFTER YOUR STAY ENJOY EXCLUSIVE MARRIOTT BONVOY HOTEL OFFERS: • Check your point balance and view your stay history and hotel bill. • Unlock travel rewards and redeem your points on hotels, experiences, restaurants, rideshares, and more. Take advantage of our numerous partnerships! Not a Marriott Bonvoy member? Join for free on the app to access exclusive member rates at over 30 hotel brands around the world. MARRIOTT BONVOY HOTEL BRANDS: Use the Marriott Bonvoy app to book hotel stays with any of our 30+ brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari®, City Express, Courtyard®, Delta Hotels®, Design Hotels™, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, LeMéridien®, Moxy® Hotels, Marriott Executive Apartments®, Apartments by Marriott Bonvoy ® , Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, MGM Collection ®, StudioRes®, Homes & Villas by Marriott Bonvoy ® , Sonder by Marriott Bonvoy ® , Tribute Portfolio®, W® Hotels and Westin® Hotels & Resorts.

Ratings & Reviews

4.9

out of 5

2.7M Ratings

Poor Design and Functionality, MARRIOTT PLEASE LISTEN
02/16/2019

Bimini bill
This new App is almost useless. It is not user friendly or intuitive. It is also generating hordes of unnecessary paper if you want to print your reservation details; there are way too many advertisements to “partners” on it’s side bar links to “Get more Info” (or similar words), and fonts are overly large for what we need to see. However, when you click on any of the links, it just takes you to the overall Bonvoy site. You would think that if you want to see local dining options, it would link you to restaurants in that area, but it does NOT. Ditto for the other ads included - car rentals, things to do, etc. Total waste of time. MOST IMPORTANTLY, there is no where that I can find in this App that I can submit my room/stay preferences (room location, view, housekeeping, etc.). Marriott needs to QUICKLY RESOLVE the functionality of this App for it’s loyal members. I have had to call Owner Services, my home resort, and email the customer internet/web support numerous times and spent hordes of time about my upcoming reservations- most all were to no avail to resolve my requests. As a multiple week owner at a high demand resort in Vail, CO (Streamside) I find this to be an unacceptable level of service. The only folks I’ve found responsive are those at the resort, who assist as they can. Marriott, PLEASE FIX THIS!Platinum Elite Member (Xxxxxx559)
Poor Design and Functionality, MARRIOTT PLEASE LISTEN
02/16/2019

Bimini bill

This new App is almost useless. It is not user friendly or intuitive. It is also generating hordes of unnecessary paper if you want to print your reservation details; there are way too many advertisements to “partners” on it’s side bar links to “Get more Info” (or similar words), and fonts are overly large for what we need to see. However, when you click on any of the links, it just takes you to the overall Bonvoy site. You would think that if you want to see local dining options, it would link you to restaurants in that area, but it does NOT. Ditto for the other ads included - car rentals, things to do, etc. Total waste of time. MOST IMPORTANTLY, there is no where that I can find in this App that I can submit my room/stay preferences (room location, view, housekeeping, etc.). Marriott needs to QUICKLY RESOLVE the functionality of this App for it’s loyal members. I have had to call Owner Services, my home resort, and email the customer internet/web support numerous times and spent hordes of time about my upcoming reservations- most all were to no avail to resolve my requests. As a multiple week owner at a high demand resort in Vail, CO (Streamside) I find this to be an unacceptable level of service. The only folks I’ve found responsive are those at the resort, who assist as they can. Marriott, PLEASE FIX THIS!Platinum Elite Member (Xxxxxx559)
Appreciation and frustration
01/01/2025

A town chargers
I love Marriott, Bon Voy my daughters are traveling in Connecticut and me being a team member for Marriott. I am able to get them a room for good price. My only problem is every hotel has a different standard when you’re sending a family member. I think everybody in the business should realize these are our children that we are sending and getting rooms for. The employees at the front desk should treat them as their own children would be treated. This is not the case across-the-board. I have had trouble adding my daughter to the reservation through the Explorer discount. My daughter has the form her name is on it I made the reservation in my name. Because the account is in my name.. They had a terrible experience with a particular front desk associate. They have the explore form it was 1 o’clock in the morning. I made a reservation online for 65 plus I realize the essentials fee. Only to have. The front desk “a different rate for my daughters. Hotel clearly wasn’t sold out. And at one in the morning, I think that we is Bonvoy associates should be a little more accommodating and kind. What is the form for? If they show their ID have the form reservations made. And they can’t have the room. I because your name is not on the reservation. What’s the sense of the form? I’m sorry if I sound a little frustrated, but they have your three daughters in limbo at one o’clock in the morning is a little stressful. I do appreciate the discount. Knowing that comes to all of us. Because of the low wages we are all paid. So that is much appreciated.
Appreciation and frustration
01/01/2025

A town chargers

I love Marriott, Bon Voy my daughters are traveling in Connecticut and me being a team member for Marriott. I am able to get them a room for good price. My only problem is every hotel has a different standard when you’re sending a family member. I think everybody in the business should realize these are our children that we are sending and getting rooms for. The employees at the front desk should treat them as their own children would be treated. This is not the case across-the-board. I have had trouble adding my daughter to the reservation through the Explorer discount. My daughter has the form her name is on it I made the reservation in my name. Because the account is in my name.. They had a terrible experience with a particular front desk associate. They have the explore form it was 1 o’clock in the morning. I made a reservation online for 65 plus I realize the essentials fee. Only to have. The front desk “a different rate for my daughters. Hotel clearly wasn’t sold out. And at one in the morning, I think that we is Bonvoy associates should be a little more accommodating and kind. What is the form for? If they show their ID have the form reservations made. And they can’t have the room. I because your name is not on the reservation. What’s the sense of the form? I’m sorry if I sound a little frustrated, but they have your three daughters in limbo at one o’clock in the morning is a little stressful. I do appreciate the discount. Knowing that comes to all of us. Because of the low wages we are all paid. So that is much appreciated.
Irish Reynolds
04/10/2025

Irish Reynolds
I am a traveling CNA and I’m currently in Cedar Rapids Iowa I’ve been staying at the town place suites, Marion I don’t usually take the time to write a review but the service I’ve gotten since staying at this hotel deserves MORE than a five star rating the staff here is amazing they go above and beyond their call of duty to make you feel valued, appreciated, and welcomed from the front desk agent (Jennifer) who lights up the lobby as soon as you enter and greets u with love and joy when u walk through the doors, to (Darla) the mid shift agent who went out of her way to assist me with my check in and also (Christi) who didn’t laugh at me when I slept in an ice cold room not knowing I had my a c control on 🤦🏽‍♀️she promptly came up to my room to personally attend to the possible issue and was willing to move me to a more comfortable unit until we discovered it wasn’t the AC it was me the operator 🤷🏽‍♀️ these are just a few of my experiences that I’ve encountered that bought me much needed laughs and made me feel I was home away from home from the front desk team to the amazing housekeepers!!!!! I stayed at one other Marriott in the area but QUICKLY returned back to town place for the customer service, beautiful scenery and most important THE STAFF LOVE!!!! do yourself a favor and always book town place suites Marion you’ll thank me later❤️
Irish Reynolds
04/10/2025

Irish Reynolds

I am a traveling CNA and I’m currently in Cedar Rapids Iowa I’ve been staying at the town place suites, Marion I don’t usually take the time to write a review but the service I’ve gotten since staying at this hotel deserves MORE than a five star rating the staff here is amazing they go above and beyond their call of duty to make you feel valued, appreciated, and welcomed from the front desk agent (Jennifer) who lights up the lobby as soon as you enter and greets u with love and joy when u walk through the doors, to (Darla) the mid shift agent who went out of her way to assist me with my check in and also (Christi) who didn’t laugh at me when I slept in an ice cold room not knowing I had my a c control on 🤦🏽‍♀️she promptly came up to my room to personally attend to the possible issue and was willing to move me to a more comfortable unit until we discovered it wasn’t the AC it was me the operator 🤷🏽‍♀️ these are just a few of my experiences that I’ve encountered that bought me much needed laughs and made me feel I was home away from home from the front desk team to the amazing housekeepers!!!!! I stayed at one other Marriott in the area but QUICKLY returned back to town place for the customer service, beautiful scenery and most important THE STAFF LOVE!!!! do yourself a favor and always book town place suites Marion you’ll thank me later❤️
ONE MAJOR FLAW..
03/08/2018

Mike213
The biggest problem with the app (I'm 99% sure its designed this way on purpose) is that it sorts the results of the hotel by loswest night rate - not the total of all the nights. So now, to see how much the hotel is for the entire stay, I have to click on the room like Im about to reserve it. From there, once I see that the first night is SIGNIFICANTLY lower than the rest of the nights (nice job sales team), I back out and look at the next hotel's rates. HERE'S THE WORST PART- Once you back out of a room (after you see the price), that room goes into "limbo" and is unavailable. I dont think it's forever but im not sure how long. So if the hotel only has 2 rooms left and I check out the rates on both of them (which I have to do because of the grimey sales tactics), the hotel appears as no rooms available.Edit: in response to the developers response- you have to view the summary of charges to find out the total price of the room. I get that. But everytime you view the summary of charges, and go back to the previous screen, that room is now not available. Try it - use the app, look up a room at a nearby Marriott and use next week as your stay dates. Select the first one (member rate/king/guest room or whatever it is) view the summary of charges. DO NOT select book now! instead go to the page before. What you have now done is removed one of that hotels available member rate/king room at that price. Now if the hotel has 5 of those rooms, try viewing that room's summary of charges 4 more times. Eventually that room will dissapear from the app results...All because you didnt want to put the room's total price on the page before the summary of charges.

Developer Response
Thanks for your feedback. We're always looking for ways to improve the app experience, so we'll add your suggestion to our list of future enhancements. For future reference, when you select a room and rate over a span of dates, please be sure to look at the Summary of Charges on the Review Reservation screen. There it breaks out the rate by date.
ONE MAJOR FLAW..
03/08/2018

Mike213

The biggest problem with the app (I'm 99% sure its designed this way on purpose) is that it sorts the results of the hotel by loswest night rate - not the total of all the nights. So now, to see how much the hotel is for the entire stay, I have to click on the room like Im about to reserve it. From there, once I see that the first night is SIGNIFICANTLY lower than the rest of the nights (nice job sales team), I back out and look at the next hotel's rates. HERE'S THE WORST PART- Once you back out of a room (after you see the price), that room goes into "limbo" and is unavailable. I dont think it's forever but im not sure how long. So if the hotel only has 2 rooms left and I check out the rates on both of them (which I have to do because of the grimey sales tactics), the hotel appears as no rooms available.Edit: in response to the developers response- you have to view the summary of charges to find out the total price of the room. I get that. But everytime you view the summary of charges, and go back to the previous screen, that room is now not available. Try it - use the app, look up a room at a nearby Marriott and use next week as your stay dates. Select the first one (member rate/king/guest room or whatever it is) view the summary of charges. DO NOT select book now! instead go to the page before. What you have now done is removed one of that hotels available member rate/king room at that price. Now if the hotel has 5 of those rooms, try viewing that room's summary of charges 4 more times. Eventually that room will dissapear from the app results...All because you didnt want to put the room's total price on the page before the summary of charges.
Developer Response 03/07/2018
Thanks for your feedback. We're always looking for ways to improve the app experience, so we'll add your suggestion to our list of future enhancements. For future reference, when you select a room and rate over a span of dates, please be sure to look at the Summary of Charges on the Review Reservation screen. There it breaks out the rate by date.

- Performance improvements and bug fixes. We are constantly improving our app to offer you a frictionless trip planning and travel experience. Thank you for trusting the Marriott Bonvoy® App for your travel!

Version 10.98.0

Feb 22

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Travel and Book 8,000+ Hotels

Ratings & Reviews

What’s New

Version 10.98.0

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Supported Features

VoiceOver

Dark Interface

Differentiate Without Color Alone

Sufficient Contrast

Reduced Motion

Information

More by Marriott International

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