Screenshots

Description

Get the latest in fashion and gifts from Nordstrom while shopping from the comfort of wherever you—and your phone—might be. Plus, get free shipping and free returns, all the time!

• Turn on Wish List notifications and we’ll let you know when an item goes on sale or comes back in stock.
• See what’s in stock at your favorite store.
• Need it today? Just order on the app and pick up your items in store.
• Find trustworthy inspiration with styling tips, ratings and reviews.
• Check out Your Looks for outfit ideas based on items you’ve purchased from Nordstrom.
• Get notifications about our biggest promotions, so you don’t miss out.
• Choose from a variety of fun gifts for anyone on your list.

Nordstrom is a leading fashion specialty retailer, offering customers one of the most extensive selections of clothing, shoes and accessories for men, women and children. Since 1901, we’ve been committed to providing our customers with the best possible service—and improving it every day.

What’s New

Version 7.53

Jump straight to search, visual search, order status or Wish List. To view shortcuts, hold down the app icon.

Keep sharing which app experiences are important to you at http://nordstrom.uservoice.com

Ratings and Reviews

4.9 out of 5
425.9K Ratings

425.9K Ratings

Devon B. ,

Feature Loss, Background App Support

Hello! I just wanted to leave a quick review of this Nordstrom iOS app as a whole. UI and UX wise this app is definitley on par with a shared and abrupt positive experience especially when going back and fourth between your website and the app on a daily basis as I do. There is however on main downfall of this app that often causes me to use your website instead. And I honestly think that here we are in 2018 and this should’ve been dealt with awhile ago. Background resuming.. Essentially all apps these days support this feature however whenever I leave the Nordstrom app and return my current search, view, anything is removed and the app restarts a fresh. This is incredibly annoying. I could be knee deep into a style exploration and I get a text message that forces me to leave the app. Once I do not thinking bam my search and what I was looking at is now gone. I get that inventory is constantly shifting and things need to be updating in the background but every other app out these days can manage this appropriately so there must be a way. I think if you really want this app to truly be world class as your shopping institution is as a whole this is something that needs immediate revisiting and support from your development team. I hope that this will at least go into consideration as it really is a heck of a feature loss at this point. Thanks for hearing me out!

2543578753345 ,

Working with a flawed system and ok with it.

They recently have had their 25% merchandise online. I ordered a pair of Dior sunglasses retail $495, discounted 25%. Extremely excited for my order I waited, and waited, and waited to see my order ship. After 5 days of “getting ready” I receive an email that states that basically their system does not interact with their inventory stock and therefore we have canceled your item. OK. I then call customer service which they pride themselves so much in. The associate calms me and tells me that as soon as the item is restocked they will price adjust and allow me to purchase them again. I of course check the app everyday multiple times a day (really wanted these sunglasses!) they became available so I repurchase again. Well guess what! They CANCEL my order AGAIN. I write in to customer service, and get a response that whoops, sorry our system doesn’t know how much inventory we have so please stop ordering and reordering. Even when the item shows up on the app we might not have it. And when it does show up we will not honor the discount price you purchase the first time. What a joke! I needed up ordering from a site called CETTIRE for 35% off. Ha! Taking my business elsewhere.
Nordstrom, this cannot happen! Fix your system. Or when this does unfortunately occur, make it right! I’m extremely disappointed in how this was handled!
(They filter out all their reviews, so hopefully the loyal customers see this).

Developer Response ,

Hi, 2543578753345 – We always want your shopping to run smoothly, and apologize we disappointed you during your recent experience. We'd like to learn more to see how we help and are here for you at 1.888.282.6060 and apphelp@nordstrom.com. Thanks for your patience! –Ana

Fashionable in MI ,

Unfair treatment of web clients!

I opened a new account at Nordstrom and have never been treated as poorly as I have been by this company! I have shopped at other high end department stores using their websites and no other store has canceled my orders as many times as this store. Even when I call and speak with customer service to make sure there’s nothing wrong with order and am reassured that everything is alright the order gets canceled and because nobody bothers to notify me, I lose the merchandise. My emails were ignored. This has happened on several occasions and when I try to get an explanation from customer service I get treated disrespectfully and nothing is done to help me replace what I lost or some how compensate me for the poor service I have received! My recommendation is if you want a particular item try to purchase it someplace else if you’re using the web because web purchasers are not respected by Nordstrom. I guess they would prefer to sell in their stores where their salespeople hold on to merchandise so they can get a commission rather than release items to web customers where they get nothing. This is very disappointing to somebody like myself who because of bad health does a lot of her shopping on the web. I hope this helps others so they are not disappointed when they lose merchandise they truly wanted!

Information

Seller
Nordstrom, Inc.
Size
237.3 MB
Category
Shopping
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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