Achieva Credit Union

Name: Achieva Credit Union
Rating: 4.7 (1818 reviews)
Author: Achieva Credit Union

Finance

Free · Designed for iPad

1.8K Ratings
Ages

4+
Years
Category

Finance
Developer

Achieva Credit Union
Language

EN
English
Size

137.9
MB

Using the Achieva Credit Union Mobile banking app, our members can view account balances, transaction history, transfer money, pay bills, and easily locate our nearest branches and ATMs. Plus much more! • View balances and transaction history of checking, savings, and credit card accounts • View balances and transaction history of mortgage, auto loans, and other lines of credit • Manage notifications of account activities • Transfer money between your Achieva Credit Union accounts • Securely send and receive money to and from accounts out of Achieva Credit Union • Mobile bill pay allows you to schedule, edit, cancel payments, and set-up e-bills • Mobile check deposit using your phone’s camera • Contact us easily for help or question about your account • Find the nearest branch or ATMs

Ratings & Reviews

4.7

out of 5

1.8K Ratings

Great bank, buggy app
12/30/2022

beccxd
I personally love banking with Achieva. Every time I call in for some kind of help, I am treated with excellent care and customer service. However, the app underperforms and can be frustrating to use. Now I will admit, the app is a lot better than it used to be with the newer updates. That being said the app still has many bugs and crashes frequently. I tried adding a memo to a transfer today and it would not save and when I tried restarting the app it crashed. This happens quite frequently.
Great bank, buggy app
12/30/2022

beccxd

I personally love banking with Achieva. Every time I call in for some kind of help, I am treated with excellent care and customer service. However, the app underperforms and can be frustrating to use. Now I will admit, the app is a lot better than it used to be with the newer updates. That being said the app still has many bugs and crashes frequently. I tried adding a memo to a transfer today and it would not save and when I tried restarting the app it crashed. This happens quite frequently.
I cannot download Bank feeds or statements into my bookkeeping program.
08/23/2020

Friend4v
I can no longer reconcile my bank account with my bookkeeping program. I also cannot download statements because I do not own a computer or laptop. If this app does not get fixed I will have no choice but to leave and go to a bank that allows this for my bookkeeping. I have both a business and a personal account and I am not about to put every transaction in by hand. I do not have that kind of time. When I opened my account I received nothing for well over a month. No debit card no account information whatsoever. Opening the account was a total inconvenience. Once I did get it open I did enjoy the bank because I can snap pictures of my business checks into the account. I also love that there are no fees. But if these issues don’t get fixed I will have no choice to either leave the bank or by computer. If I buy a computer I will then have to use different software. Very inconvenient. The security question is also a real nuisance and I don’t even understand why you’re supposed to save advice because it always ask the security question no matter what which is the way it was designed.
I cannot download Bank feeds or statements into my bookkeeping program.
08/23/2020

Friend4v

I can no longer reconcile my bank account with my bookkeeping program. I also cannot download statements because I do not own a computer or laptop. If this app does not get fixed I will have no choice but to leave and go to a bank that allows this for my bookkeeping. I have both a business and a personal account and I am not about to put every transaction in by hand. I do not have that kind of time. When I opened my account I received nothing for well over a month. No debit card no account information whatsoever. Opening the account was a total inconvenience. Once I did get it open I did enjoy the bank because I can snap pictures of my business checks into the account. I also love that there are no fees. But if these issues don’t get fixed I will have no choice to either leave the bank or by computer. If I buy a computer I will then have to use different software. Very inconvenient. The security question is also a real nuisance and I don’t even understand why you’re supposed to save advice because it always ask the security question no matter what which is the way it was designed.
ACU needs to catch up on their tech
07/15/2022

Kat_trina27
ACU is a great credit union, but the app capabilities are sub par compared with other financial institutions and credit card companies. It is not compatible with Plaid due to the type of multi-factor authentication used. Many functions are only available on a PC including statements, and support hours are Banking hours which is very inconvenient for those who work Monday-Friday 8am-5pm, particularly those who work for other financial institutions. Not to mention they require you visit a branch for most major functions?!?! I can go online an open a new account for just about any other Bank or credit/loan company. This will not force me to leave ACU but I have opened an account with a major bank and will probably shift MOST of my banking needs to that account due to its OLB/Mobile App, phone support & after business hours support.
ACU needs to catch up on their tech
07/15/2022

Kat_trina27

ACU is a great credit union, but the app capabilities are sub par compared with other financial institutions and credit card companies. It is not compatible with Plaid due to the type of multi-factor authentication used. Many functions are only available on a PC including statements, and support hours are Banking hours which is very inconvenient for those who work Monday-Friday 8am-5pm, particularly those who work for other financial institutions. Not to mention they require you visit a branch for most major functions?!?! I can go online an open a new account for just about any other Bank or credit/loan company. This will not force me to leave ACU but I have opened an account with a major bank and will probably shift MOST of my banking needs to that account due to its OLB/Mobile App, phone support & after business hours support.
Bill pay bug
10/05/2022

CU Member99
Using IPad 6th Gen IOS 15.7. When using bill pay after a time the page will say Opps something went wrong. There was an issue loading this page. If you are quick you can pay a bill or 2 before the error at which time I have to leave bill pay and come back. Members services said it must be our browser settings. Also said IOS 15.7 is out of date when in fact IOS 16 has only been released for iPhones. Used Safari and indeed I had to turn off prevent site cross tracking. Bill pay then worked fine in safari but continues to give the above error in the app even after removing and reinstalling. Will use Safari for now but the app was somewhat easier to navigate.
Bill pay bug
10/05/2022

CU Member99

Using IPad 6th Gen IOS 15.7. When using bill pay after a time the page will say Opps something went wrong. There was an issue loading this page. If you are quick you can pay a bill or 2 before the error at which time I have to leave bill pay and come back. Members services said it must be our browser settings. Also said IOS 15.7 is out of date when in fact IOS 16 has only been released for iPhones. Used Safari and indeed I had to turn off prevent site cross tracking. Bill pay then worked fine in safari but continues to give the above error in the app even after removing and reinstalling. Will use Safari for now but the app was somewhat easier to navigate.

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

Version 4019.1.0

10h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Ratings & Reviews

What’s New

Version 4019.1.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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