Lennox iComfort Wi-Fi

Name: Lennox iComfort Wi-Fi
Rating: 1.7 (382 reviews)
Author: Lennox Industries

Lifestyle

Free

382 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Lennox Industries
Language

EN
English
Size

65.3
MB

This app is designed to work with Lennox iComfort Wi-Fi Thermostat. Adjust your home’s temperature anytime, anywhere from your mobile device with the Lennox iComfort Wi-Fi mobile app! Control the temperature at home using the intuitive temperature dials from anywhere in the world: on the beach, on the slopes, or even from the couch. Already in bed, but want to adjust the temperature? No problem! The Lennox iComfort Wi-Fi app is there to adjust your home’s comfort without requiring you to leave that comfy bed. Leave the house and forget to dial back the thermostat? Simply start the app and use the one- touch away mode to save energy the entire time you are gone. Cancel the away mode before you get back to return to a perfectly comfortable home. App Features • Adjust the temperature from anywhere • Change whether your system should heat or cool your home • Select the program you wish to run • Put the system into an energy savings away mode when no one is home • Select your fan to always run (ON) or come on occasionally (circulate) You must own a Lennox iComfort Wi-Fi® thermostat to use the app. The Lennox iComfort Wi-Fi thermostat must also be connected to your home’s Wi-Fi router before the app can control the settings. For more information about the Lennox iComfort Wi-Fi thermostat or for help connecting to your wireless network, visit www.lennox.com/residential/

Ratings & Reviews

1.7

out of 5

382 Ratings

Not cool
07/12/2020

Justin Playfair
I have the same complaint regarding the new app version as other people: without the animations that were present in older versions it’s not obvious what the system is doing. Yes, sure, now that I’ve read other reviews I realize that a blue temperature means the system is cooling, but one shouldn’t NEED to read reviews to understand how it works.Oh, and I happen to be a software developer myself with a background in UI design, and a fundamental rule of designing a good GUI / HMI for widespread use is that you NEVER rely on color alone to provide information. Because there’s this thing called “color blindness” that affects a significant portion of the population and, well . . . see the problem there?
Not cool
07/12/2020

Justin Playfair

I have the same complaint regarding the new app version as other people: without the animations that were present in older versions it’s not obvious what the system is doing. Yes, sure, now that I’ve read other reviews I realize that a blue temperature means the system is cooling, but one shouldn’t NEED to read reviews to understand how it works.Oh, and I happen to be a software developer myself with a background in UI design, and a fundamental rule of designing a good GUI / HMI for widespread use is that you NEVER rely on color alone to provide information. Because there’s this thing called “color blindness” that affects a significant portion of the population and, well . . . see the problem there?
I have owned and used 5 years+
01/16/2021

ranbaker
I have had my moments. I’ve gone from ready to pull it and my hair out to pure satisfaction. It’s been like raising a child. (A sick child sometimes.)#1 frustration: Lennox support does not have any idea about what is going on. The app has gone through a couple of updates. When doing so it has quit working completely. When eventually reaching Lennox support they had no idea as to what was happening. They are so clueless as to not even knowing they had such a product. I’ve never had any satisfaction from Lennox or their dealers. #1 solution: WAIT and you may wait a very long time. I’m talking months. It has always eventually worked out the issues. #2 frustration: Every update seems to have removed some features. In the beginning I recall I could adjust its temperature with the time of day. This feature no longer exists. I miss it. I’m building a new home so I have been researching other manufacturers Wi-Fi Thermostats. It appears that few owners are happy with their devices. Thinking back to business school I think I know what is going on. These little ad on features generate no revenue for the company. It’s a free-ish feature. It’s probably contracted out to a cheap foreign developer. You get what you get but it’s still evolving. Patience has no fans. As of this writing it’s working great!
I have owned and used 5 years+
01/16/2021

ranbaker

I have had my moments. I’ve gone from ready to pull it and my hair out to pure satisfaction. It’s been like raising a child. (A sick child sometimes.)#1 frustration: Lennox support does not have any idea about what is going on. The app has gone through a couple of updates. When doing so it has quit working completely. When eventually reaching Lennox support they had no idea as to what was happening. They are so clueless as to not even knowing they had such a product. I’ve never had any satisfaction from Lennox or their dealers. #1 solution: WAIT and you may wait a very long time. I’m talking months. It has always eventually worked out the issues. #2 frustration: Every update seems to have removed some features. In the beginning I recall I could adjust its temperature with the time of day. This feature no longer exists. I miss it. I’m building a new home so I have been researching other manufacturers Wi-Fi Thermostats. It appears that few owners are happy with their devices. Thinking back to business school I think I know what is going on. These little ad on features generate no revenue for the company. It’s a free-ish feature. It’s probably contracted out to a cheap foreign developer. You get what you get but it’s still evolving. Patience has no fans. As of this writing it’s working great!
It’s an improvement
07/28/2020

Starkadhr
I have to admit that until I read the response to one of Other reviews I was going to give the app a poor review. I couldn’t believe the system status was gone. Apparently it’s not... it’s there but not obvious. I’ll chaulk that off to poor communication... something we’re all quilty of from time to time. Anyway...I like the new format. It’s simple and unambiguous. What’s most impressive is the performance. Its tremendously better than before. That alone makes it ok for me. As for the system status bringing indicated by the color of the temperature... clever but not readily apparent. But, before we criticize this developer... Apple does this all the time with their products. After many years of using an iPhone I just found out that to undo a deletion in Notes you shake the phone! Who knew? Regardless, the color thing is not earth shattering.. give the developer a break
It’s an improvement
07/28/2020

Starkadhr

I have to admit that until I read the response to one of Other reviews I was going to give the app a poor review. I couldn’t believe the system status was gone. Apparently it’s not... it’s there but not obvious. I’ll chaulk that off to poor communication... something we’re all quilty of from time to time. Anyway...I like the new format. It’s simple and unambiguous. What’s most impressive is the performance. Its tremendously better than before. That alone makes it ok for me. As for the system status bringing indicated by the color of the temperature... clever but not readily apparent. But, before we criticize this developer... Apple does this all the time with their products. After many years of using an iPhone I just found out that to undo a deletion in Notes you shake the phone! Who knew? Regardless, the color thing is not earth shattering.. give the developer a break
New App Stinks!
11/14/2020

HappyHarpist
Update: After repeated requests to Lennox directly, still no response to getting a link back to the old app. Since my initial review another problem has arisen. I needed to reboot the wi-fi box. All other apps and devices reconnected immediately. This Lennox app DID NOT. It took almost a WEEK for Lennox to recognize and get the app going again. I am handicapped and rely on the app for temp control. With the oncoming of winter the Lennox lack of app support and monitoring is NOT acceptable and could be life threatening. The new app is BORING and TOTALLY USER UNFRIENDLY!!! DO NOT UPGRADE!!! NO animations (needed, needed, needed!!), NO beautiful weather forecasting (just extremely downsized, barely there and confusing line drawings). I WANT THE OLD APP BACK!! This is NOT an upgrade! It is a SEVERE DOWNGRADE! Where can I go get the previous version?? I HATE THIS UPGRADE! They took away what was a beautiful app and replaced it with TRASH! Again, DO NOT UPGRADE!! Reply to the email they give in the description so we can get our old app BACK!!
New App Stinks!
11/14/2020

HappyHarpist

Update: After repeated requests to Lennox directly, still no response to getting a link back to the old app. Since my initial review another problem has arisen. I needed to reboot the wi-fi box. All other apps and devices reconnected immediately. This Lennox app DID NOT. It took almost a WEEK for Lennox to recognize and get the app going again. I am handicapped and rely on the app for temp control. With the oncoming of winter the Lennox lack of app support and monitoring is NOT acceptable and could be life threatening. The new app is BORING and TOTALLY USER UNFRIENDLY!!! DO NOT UPGRADE!!! NO animations (needed, needed, needed!!), NO beautiful weather forecasting (just extremely downsized, barely there and confusing line drawings). I WANT THE OLD APP BACK!! This is NOT an upgrade! It is a SEVERE DOWNGRADE! Where can I go get the previous version?? I HATE THIS UPGRADE! They took away what was a beautiful app and replaced it with TRASH! Again, DO NOT UPGRADE!! Reply to the email they give in the description so we can get our old app BACK!!