Houston 311

Name: Houston 311
Rating: 4.4 (474 reviews)
Author: City of Houston

Utilities

Only for iPhone

Free

474 Ratings
Ages

9+
Years
Category

Utilities
Developer

City of Houston
Language

EN
+ 13 More
Size

45.7
MB

iPhone

Want to report a pothole, broken traffic signal, or graffiti while on the go? The Houston 311 app makes reporting issues like these easier than ever. The app uses GPS to identify your location and also allows you to snap a photo to add to your service request. Reports are automatically sent to the City’s 311 system and routed to city departments for resolution.

Ratings & Reviews

4.4

out of 5

474 Ratings

Impressed!
10/15/2019

The Machine-o
I’m pleasantly surprised by the ease with which I can submit issues (traffic light problem, broken sign, etc). It’s also very easy to follow the progress of your submitted issues.I was unable to submit a photo for one of the issues, but overall it’s a great step forward in keeping us citizens involved in bettering our city. Thanks!
Impressed!
10/15/2019

The Machine-o

I’m pleasantly surprised by the ease with which I can submit issues (traffic light problem, broken sign, etc). It’s also very easy to follow the progress of your submitted issues.I was unable to submit a photo for one of the issues, but overall it’s a great step forward in keeping us citizens involved in bettering our city. Thanks!
Great App for Houston (proper) Only
02/10/2019

J5195
This is one of the best citizen GIS (Geographic Information Systems) apps I have seen. It’s seems that if you take multiple pictures (different angles for good documentation) and submit them along in the comments section of the issue the city of Houston will address the issue quickly. A picture is worth a thousand words. I wish the surrounding cities (Sugarland, Richmond, etc.) all tied into this 1 app. It seems all the push pins in the surrounding cities are not being addressed and left as open incidents. Send email the mayor’s office of your city to tie into the 311 GIS app and let us fix Houston area! Great job app developers!!
Great App for Houston (proper) Only
02/10/2019

J5195

This is one of the best citizen GIS (Geographic Information Systems) apps I have seen. It’s seems that if you take multiple pictures (different angles for good documentation) and submit them along in the comments section of the issue the city of Houston will address the issue quickly. A picture is worth a thousand words. I wish the surrounding cities (Sugarland, Richmond, etc.) all tied into this 1 app. It seems all the push pins in the surrounding cities are not being addressed and left as open incidents. Send email the mayor’s office of your city to tie into the 311 GIS app and let us fix Houston area! Great job app developers!!
Changes to app now worse.
02/02/2019

Smartest Mexican
Used to be able to app but now different. Does not work.
Changes to app now worse.
02/02/2019

Smartest Mexican

Used to be able to app but now different. Does not work.
A connection attempt failed
06/26/2023

wwatermann
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed
A connection attempt failed
06/26/2023

wwatermann

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed

- Improved request form UI to support block submission option - Added link to Manage Account from user profile - Bug fixes

Version 5.11.0

03/15/2023

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data