Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®.
Manage your benefits:
File and track claims
View policy to see what’s covered
Access electronic EOBs
Connect to your reimbursement account funds:
File claims and check account balance
See recent Benefits Debit Card transactions and details
Store receipts or other documentation images
Stay close to your account:
Elect text and email notifications
Manage personal information
Enroll in direct deposit
AFmobile is a great tool when preparing for your enrollment. The app allows you to:
Calculate pre-tax savings,
Determine how much to contribute to your FSA, and
Learn about the importance of benefits and which options are available to you.
Your account balance may not reflect recent pending Benefits Debit Card transactions.
There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/mobile/forms/app-feedback/.
Thanks for using AFmobile! We update our app regularly to ensure you have the best experience.
This update includes:
• Updated our claim filing experience for Infectious Disease Rider customers
• Minor bug fixes
Ratings and Reviews
Always a pleasure
I definitely want to take the time to compliment American Fidelity. I have been a customer for a few years and I have always been happy with every interaction I have had with your company. Filing on line claims is extremely easy. Furthermore, I have made mistakes on my end. I have submitted incorrect documents; I have submitted things twice; in short, I have been human and messed up. What I want to thank you the most for us this: not once have I ever received a rude response from ANYONE at your business. Maybe that sounds trivial. Let me tell you it is not. The current pressure that every person is under right now is outrageous. It is easy to become irritated when people make errors that create extra correspondence and more work. Thank you for your endless patience with my mistakes. Thank you for reserving judgement. Thank you for everything you do. Thank you for being essential employees.
Have to repeat info
Still love being able to do the claims on my phone!! However, Have been frustrated within the last two weeks. Have been catching up on getting our accident claims filed; app isn’t as easy to use as it has been previously just because at times, it takes you back to the first page and you Have to put the info in more than once to get it to stick. Also sometimes have to click on the download image repeatedly sometimes to get it to work.
I use the app to submit documents for my disability claim. Previously I could load pics to the gallery and then select pics in the gallery to submit. Now there is no way to submit from the gallery. Okay... so I go to the additional documentation place... upload a couple pics of my documents... make sure I haven’t gone over the maximum size... then submit. Then, to my surprise, only one submitted... and it wasn’t even the first one. So I decide to edit and add number each... and upload/submit one at a time. One submitted fine... couldn’t get the others to submit. Checked the App Store to see if maybe I had missed an update or something. Nope... up to date. So maybe one of the previous updates really screwed up the submitting documents option... which is really the only thing I use (used) the app for. I hope it’ll be fixed soon... tho I started having this issue months ago, so I’m not holding my breath. 😔
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- American Fidelity Assurance Company
- 44 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © 2021 American Fidelity
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.