We've completely redesigned the app — cleaner, faster, and easier to use. • All-new design across every screen — Dashboard, Payments, Usage, Statements, Contact, and Profile • Choose your look — Dark Mode throughout, with a System / Light / Dark switcher you can reach from anywhere in the app • Guided first-run setup to help you get oriented, turn on notifications, and set up payments • Faster payments — a streamlined pay flow, saved methods, and a redesigned payment history showing card details, status, and confirmation number at a glance • Apple Pay support for paying your bill • Pay cash at a store — generate a barcode and add it to Apple Wallet to pay at participating retailers • Redesigned usage insights — fast, interactive charts you can zoom and compare, with CSV export • Simpler sign-in — passkey support, a show/hide password toggle, and account activation or password-reset links that open straight from your email into the app • Pull to refresh on Dashboard, Accounts, and Statements • Optimized for iPad — adaptive layouts in portrait and landscape, full-size keyboards, and smoother navigation • More accessible — improved VoiceOver, better support for larger text sizes, larger tap targets, clearer error messages with one-tap retry, and gentle haptic feedback on payment confirmations • Performance improvements, dark-mode contrast polish, and many bug fixes throughout

New Features - Account Nicknames — You can now assign custom nicknames to your accounts from the My Profile section. Nicknames appear throughout the app to help you quickly identify each account. - Notification Bell — Important messages from your utility provider now appear as a bell icon in the navigation bar. A red dot indicates an unread notification; tap the bell to read and dismiss it. - Broadband Facts Label — If your service includes broadband, a "Broadband Facts" link now appears on your statement details screen, giving you quick access to your FCC Broadband Facts label PDF. - Quick Links on Login — If your utility has a prepay portal or additional web resources, a convenient link overlay is now available on the login screen for easy access. Improvements - The payment screen now clearly communicates when future-dated payments are or aren't available for your account, including specific guidance for past-due situations. - Balance amounts are now displayed more accurately for prepay and Special Payment Agreement accounts. - Due dates now correctly reflect your Special Payment Agreement terms rather than showing a generic pending status. Bug Fixes - Fixed an issue where the cancel button appeared on autopay and already-processed payments, which cannot be cancelled. - Fixed a bug where changes to billing preferences (such as paperless settings) would silently fail to save. - Fixed a profile screen title display regression.

- Enhanced Security with Passkey Authentication — Your account is now protected by passkey-based two-factor authentication. If our security system flags a login attempt as low-confidence, you'll be prompted to verify your identity using a saved passkey — keeping your account safe without extra passwords. - Manage Your Passkeys — A new "Manage Passkeys" section in your profile lets you view and remove any registered passkeys, including the device name and model they were registered on. - Performance improvements and bug fixes.

- Improved login reliability with enhanced security verification - Fixed an issue where some users experienced repeated security check failures during login, adding payment methods, and making payments - Performance and stability improvements

- Fixed an issue with Autopay management - General performance improvements and bug fixes

- Added a Manage Autopay option on the dashboard for quick access to Autopay settings - Fixed an issue where payment method details were saved even when the user chose not to add them - Added support for additional notification emails in the Edit Profile screen - Added the ability to enable or disable Email notifications in the Edit Profile screen - Resolved an issue where the app did not consistently return to the login screen after a session timeout - Removed the "Received" label from the Usage Summary for improved clarity - Added an "Enrolled in Autopay" indicator on the dashboard to clearly show Autopay enrollment status - Added options to enable or disable daily usage and threshold notifications in the Edit Profile screen - UI enhancements for iOS 26 - General performance improvements and bug fixes

- Bug fixes and performance improvements

- Past due balance information display on the dashboard - Amount due option selection control changes - Bug fixes and performance improvements

Payment Sync: - Payments in the mobile app are now automatically disabled if they’re turned off in the web app — keeping things consistent across platforms. Bug Fixes & Performance Improvements: - We've squashed a few bugs and made behind-the-scenes enhancements for a smoother experience.

Login issue fix. Note: You might be having login issue if "Remember Login ID" is turned on and "Enable Face/Touch ID Login" is turned off, and the username is masked like "a*******@bcd.com". Downloading this latest version and logging in by entering unmasked username/password will fix this issue, and next time onwards you won't need to enter the unmasked username if "Remember Login ID" is enabled. If you continue to experience issues after this, please contact your utility company.

Bug fixes and performance improvements.

Login issue fix.

UI enhancements. Various bug fixes and performance improvements.

-PrePay account balance display changes -Various other bug fixes and performance improvements

Set the amount due as the default option for one-time payments. Various bug fixes and performance improvements.

Various bug fixes and performance improvements.

Various bug fixes and performance improvements.