myMTE 4+
Middle Tennessee Electric Membership Corporation
-
- Free
Screenshots
Description
Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more.
Additional Features:
BILL PAY -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device.
ENERGY CONSUMPTION -
View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money.
CONTACT MEMBER SUPPORT -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.
OUTAGE REPORTING -
With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.
What’s New
Version 24.4.0
Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.
Ratings and Reviews
App down!! UPDATE
I ended up removibg the app and re-downloading it. There must have been an update or something. I think I had to do that before, but don’t understand why. That’s a hassle. No app should have to be deleted and redownloaded! That’s why only 4 stars. Other than that issue, I have no other complaints. If that issue becomes nonexistent, then the app can get 5 ⭐️s. 🤷🏾♀️
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Something is wrong with this app. I have tried to login and as soon as I do, the app closes. I have also changed my password to see if that helped, but it didn’t. The same thing happened when I logged in with the new password too. 😕😩
Developer Response ,
We are very sorry that you are experiencing this issue. We would like to help in any way that we can. Please contact us directly at 877-777-9020 (Option 5, then Option 2) so that we can help.
Great when it all works!
It’s wonderful overall but recently the projected bill option doesn’t work - kicks into a login page then just loads endlessly. Hope it gets fixed! A delete/redownload didn’t fix.
Developer Response ,
Thank you for your review! There was an issue recently with the Projected Bill feature. We apologize for the inconvenience this caused, but as of this posting, this issue has been resolved. Please check your app again and let us know if you still have any problems directly by calling our Member Services line at 877-777-9020 (Option 5).
Log-in issues
Haven’t been able to log in to the app for the last month, even though I have my pw auto input and Face ID set up. Great app when I can access it though!
Developer Response ,
Thank you for your review. MTE always strives to provide our members with the best possible service, and we noticed we didn’t earn a 5-Star review this time. Would you mind contacting us at 877-777-9020 (Option 5, then option 2) so we can learn more about your situation and how we can improve?
App Privacy
The developer, Middle Tennessee Electric Membership Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- The Middle Tennessee Electric Membership Corporation
- Size
- 30.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2020 National Information Solutions Cooperative
- Price
- Free