Lake Trust Mobile Banking

Name: Lake Trust Mobile Banking
Rating: 2.6 (75 reviews)
Author: Lake Trust Credit Union

Finance

Free · Designed for iPad. Not verified for macOS.

75 Ratings
Age Rating

4+
In-App Controls
Category

Finance
Developer

Lake Trust Credit Union
Language

EN
English
Size

65
MB

Lake Trust Credit Union’s Mobile App makes it easy to manage your accounts. And get closer to your financial goals. All from your mobile device. It’s fast, secure, and free. - Check available balances & transaction history - Deposit checks from your iPhone or iPad - Pay bills and credit cards - Transfer money between Lake Trust accounts - Transfer money to other financial institutions - Find Lake Trust relationship centers, ATMs & VTMs - Send us a message You must be a Lake Trust member and enrolled in our online banking service. To sign up, visit www.laketrust.org.

Ratings & Reviews

2.6

out of 5

75 Ratings

Quick balance sacrificed for banking product recommendations
Mar 2
Lovesixela
After being forced into this new app so I could do a deposit I was surprised to find that one of the features that mad the previous app very convenient is missing; quick balance. The current app is fine if you ignore it being packed with what amounts to advertisements for other bank products but the point of a banking app is to be a convenient way to manage account balances. If quick balance is brought back and other features that make mobile banking convenient for us members in a meaningful way I’ll edit my review.

Developer Response
Thanks for your feedback! We will share this with our team. We appreciate your help in continuing to improve our new Online and Mobile Banking.
Quick balance sacrificed for banking product recommendations
Mar 2
Lovesixela

After being forced into this new app so I could do a deposit I was surprised to find that one of the features that mad the previous app very convenient is missing; quick balance. The current app is fine if you ignore it being packed with what amounts to advertisements for other bank products but the point of a banking app is to be a convenient way to manage account balances. If quick balance is brought back and other features that make mobile banking convenient for us members in a meaningful way I’ll edit my review.
Developer Response Mar 5
Thanks for your feedback! We will share this with our team. We appreciate your help in continuing to improve our new Online and Mobile Banking.
Where was this email??
Mar 22
lissaloubalou
Okay first off where was this email or even notification on the app about this new app launching? Or a reminder to make sure you made the switch?? Also… I read other reviews that you needed to log in by a certain time or you have to MAKE A NEW ACCOUNT?? Is this not 2026?? Who implemented this and thought it was a good idea? Poorly planned project. Poorly implemented and should’ve gotten better feedback from users because this is not it… I don’t know if I even still have PAPER bank statements to look up my account number to make a new account for this dumb new app. Like you couldn’t have just updated what you had with a new phase? Does no one care about good projects anymore? It honestly just makes me want to close my accounts and find an entirely new credit union. This should not be more work to switch to a newly launched app… it’s 2026 and technology should not be this basic of a change where I have to start all over. HIGHLY disappointed.
Where was this email??
Mar 22
lissaloubalou

Okay first off where was this email or even notification on the app about this new app launching? Or a reminder to make sure you made the switch?? Also… I read other reviews that you needed to log in by a certain time or you have to MAKE A NEW ACCOUNT?? Is this not 2026?? Who implemented this and thought it was a good idea? Poorly planned project. Poorly implemented and should’ve gotten better feedback from users because this is not it… I don’t know if I even still have PAPER bank statements to look up my account number to make a new account for this dumb new app. Like you couldn’t have just updated what you had with a new phase? Does no one care about good projects anymore? It honestly just makes me want to close my accounts and find an entirely new credit union. This should not be more work to switch to a newly launched app… it’s 2026 and technology should not be this basic of a change where I have to start all over. HIGHLY disappointed.
Missing Features
Mar 5
doug416
Several features from previous app are missing such as quick balance and the ability to view balances of linked external accounts such as my Capital One accounts. I can view the in the old app and will continue using it until I can’t. At that point, will look at other options.

Developer Response
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience, and we’ll share your feedback with our team. Balances for external accounts can be viewed in the Money Management tool. If you haven’t already, you will need to reconnect any external accounts you’d like to see there. If balances still aren’t appearing after reconnecting your accounts, please call 888.267.7200 or visit a Relationship Center for assistance. Remember to download the new Lake Trust Mobile Banking app and log in by March 13 for the smoothest transition. Members who log in after March 13 will need to create a new login, and previous account settings will not carry over. If you’ve already installed and logged in to the new app, please delete the old app, as it will no longer be accessible after March 13.
Missing Features
Mar 5
doug416

Several features from previous app are missing such as quick balance and the ability to view balances of linked external accounts such as my Capital One accounts. I can view the in the old app and will continue using it until I can’t. At that point, will look at other options.
Developer Response Mar 11
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience, and we’ll share your feedback with our team. Balances for external accounts can be viewed in the Money Management tool. If you haven’t already, you will need to reconnect any external accounts you’d like to see there. If balances still aren’t appearing after reconnecting your accounts, please call 888.267.7200 or visit a Relationship Center for assistance. Remember to download the new Lake Trust Mobile Banking app and log in by March 13 for the smoothest transition. Members who log in after March 13 will need to create a new login, and previous account settings will not carry over. If you’ve already installed and logged in to the new app, please delete the old app, as it will no longer be accessible after March 13.
Net improvements, so many things missing
Mar 15
jtcarmichael
The new app is faster and much more clean but a lot of the features i use to use didn’t make it over like the quick balance view on the log in screen and the widgets you could put on your phone home screen. You should have made sure this was ready before you pushed it out!!! These are things that 99 percent of people use every day and you over looked it completely. please do better by your customers and consider what’s useful
Net improvements, so many things missing
Mar 15
jtcarmichael

The new app is faster and much more clean but a lot of the features i use to use didn’t make it over like the quick balance view on the log in screen and the widgets you could put on your phone home screen. You should have made sure this was ready before you pushed it out!!! These are things that 99 percent of people use every day and you over looked it completely. please do better by your customers and consider what’s useful

- You can now create debit card disputes from the mobile app, under More -> Debit Card Disputes. - We've added helpful quicklinks to your accounts so you can access features like Mobile Deposit and Bill Pay faster. - Many more stability fixes and improvements!

Version 1.1.8 Oct 13

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Lake Trust Credit Union
Size: 65 MB
Category: Finance
Compatibility: Requires iOS 16.4 or later.

iPhone
Requires iOS 16.4 or later.

iPad
Requires iPadOS 16.4 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

This app is rated 4+ with content restrictions.

Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance