Illinois Lottery Official App 17+

Change your settings

My previous rating was a 1-star, but I have since updated it to 5-stars after some troubleshooting. I read dozens of the reviews (all 1-star) with common problems. Most, if not ALL of these problems can be solved by changing your settings either on your phone or computer (browser settings) to allow the Illinois Lottery to access your location. On the iPhone go to Settings > Privacy > Location Services. Make sure you allow the Illinois Lottery app access (if you have the app) otherwise you will have to adjust your browser settings (use Safari or google chrome) and again make sure your browser isn’t blocking the Illinois Lottery website (on your iPhone; go to Settings and scroll down to your browser). Turn off “Ask Websites Not To Track Me.” You will be able to scan tickets, your numbers will not disappear and you will be able to play multiple lines and check out. Once your (location) settings are adjusted the app and website work without a hitch. I understand how frustrating it is and I hope this helps. By law the Illinois Lottery must confirm your location in the state at the time of purchase.

P.S. the scanner will not work on any old lottery tickets only new tickets after the upgrade.

Worst App Ever

Approximately a month or two ago the app was “upgraded” and it went from a really great, super well functioning, user friendly app and became the worst app that I’ve had the displeasure of dealing with. Once the “upgrade” was installed I couldn’t log in at all and had to change my password because I couldn’t remember the old one and the thump print access was no longer letting me in. So I changed my password and since then I definitely don’t have the ease of use of my thump print access anymore and I can’t seem to find anyway to reestablish it. The other major flaw since the “upgrade” I have to actually reboot my phone at least once or twice a week to be able to successfully log in, the screen either goes to full white or it says “oops, it’s a 500” whatever that means? I have no idea other than it means to me that I have to reboot the phone again in order to do the simple task of logging in. I’m a daily player and this is beyond frustrating! I use many apps on my phone on a daily basis, this is the only one that is causing these sorts of problems.

Developer Response ,

Hi there, Thank you for the thorough review of our app and the areas of improvement. We'd love to get some additional information from you regarding the device and operating system you are using. Could you please send an email to AppFeedback@CamelotIllinois.com with those details as well as any screenshots you might have? Thanks in advance for this information. We appreciate you sharing these details with us so we can continue to improve the app and your experience.

AWESOME

Great app never any problems with it the login is really fast and let you use all the standard security features like pin fingerprint when you’re in a hurry it gives you that last couple minutes to get your numbers and we’ve all been there before You get to the line to many people and you have like three minutes to get the numbers in before the machine shuts off ,with the app you don’t have that problem just put your numbers in and you’re good to go quick and effortless Plus it gives you the option of re-playing numbers that you’ve played before so if you played them on Monday and it’s Tuesday and you want to play if you’re playing the same numbers you can just choose replay and it will put all of them back in there for you awesome great great app I love it