GreenPal, Lawn & Yard Care App

Name: GreenPal, Lawn & Yard Care App
Rating: 4.4 (2087 reviews)
Author: GreenPal, Co.

Grass Mowing, Garden Service

Free · Designed for iPad

2.1K Ratings
Ages

4+
Years
Category

Utilities
Developer

GreenPal, Co.
Language

EN
English
Size

96.9
MB

Connect Effortlessly with Local Lawn Care Professionals for Free GreenPal is a leading technology platform that simplifies how homeowners connect with top-rated local lawn care services. It's free to use and designed to help you quickly find, compare, and schedule lawn care services directly from your mobile device. How It Works Finding your reliable lawn care has never been easier or more secure: Receive Multiple Free Lawn Mowing Quotes: Get competitive quotes from trusted, local lawn care professionals. Choose Your Landscaping Company: Compare free yard maintenance quotes, read real reviews, and choose the grass cutting service that best suits your needs. Schedule Easily: Book your lawn care services directly through the app for free—no phone calls necessary. Direct Payments: Payments are made securely and processed directly through each lawn company’s provider’s own Stripe account between you and the lawn business you hire, not by GreenPal. This ensures you can pay for services directly to the lawn care provider managing your chosen yard maintenance services. Confidence in Every Yard Maintenance Hire With GreenPal, you gain free access to a network of reputable, locally-owned lawn care services. Trusted Lawn Maintenance Reviews: Read other homeowners' feedback and leave reviews for grass-cutting and lawn services. Hire Lawn Maintenance with Confidence: Know that your hire through GreenPal means you’re working with local lawn care companies that your neighbors have also reviewed and rated Locations Served Currently, GreenPal is free to use and available to homeowners coast to coast throughout the entire United States. As Featured In: Better Homes & Gardens USA Today This Old House HGTV Magazine The Family Handyman House Beautiful Dwell Discover why thousands of homeowners trust GreenPal to help them manage their lawn care needs for free. Download the free app today and save hassle of calling around to different Lawn Care services near you.

Ratings & Reviews

4.4

out of 5

2.1K Ratings

Loved but now disappointed
12/28/2019

Kwinkle1
When I first found Green Pal I loved it and recommended it to several people. I got a quote from a great company and used them for about a year. Unfortunately the went out of business so I got a new quote. I used that company for about a year. In 2019 my mother passed away and I was selling the home—the lawn service I had been using was informed and just did not fulfill the last scheduled service. I was forced to get a new bid. The lawn service gave a bid and the next day said they did not service that neighborhood so I was forced to get a new bid. That service came and raised the price after they were on site—not related to length of grass but size of the yard. I had no choice but to pay. Now I have moved but because of the quotes I was forced to get at the sold home green pal says I have used up my 2 quotes for the year!? 2 quotes?? I cannot wait a month for my new address! I need service now?? I am very unhappy in a service I previously loved. 2 quotes is not enough when the providers pull stunts like some have with me. What happens if you accept a company but are not happy with the service? Sorry you have no more quotes available.

Developer Response
Thank you for sharing your experience, Kwinkle1. We apologize for any inconvenience you've faced and understand your frustration with the limitations on the number of quotes in a year.We're sorry to hear about the challenges you encountered with the lawn service providers and the issues related to your mother's passing and the home sale. We strive to provide reliable and satisfactory services, and we apologize for any disruptions you experienced during this time.We understand the importance of timely lawn care, especially when you've moved to a new address. Please reach out to our team at team@yourgreenpal.com with your account details and the specifics of your situation. We'll do our best to assist you and find a solution that meets your needs.We appreciate your feedback regarding the limitations on the number of quotes. We continuously strive to improve our services and your input helps us identify areas for enhancement. We'll take your feedback into consideration as we evaluate and refine our platform.We value your previous support and are sorry to hear that your experience has been disappointing. Please give us an opportunity to make things right by reaching out to us via email. We're committed to addressing your concerns and ensuring your satisfaction.Thank you for your understanding, and we apologize for any inconvenience caused. We look forward to assisting you further and restoring your confidence in GreenPal.
Loved but now disappointed
12/28/2019

Kwinkle1

When I first found Green Pal I loved it and recommended it to several people. I got a quote from a great company and used them for about a year. Unfortunately the went out of business so I got a new quote. I used that company for about a year. In 2019 my mother passed away and I was selling the home—the lawn service I had been using was informed and just did not fulfill the last scheduled service. I was forced to get a new bid. The lawn service gave a bid and the next day said they did not service that neighborhood so I was forced to get a new bid. That service came and raised the price after they were on site—not related to length of grass but size of the yard. I had no choice but to pay. Now I have moved but because of the quotes I was forced to get at the sold home green pal says I have used up my 2 quotes for the year!? 2 quotes?? I cannot wait a month for my new address! I need service now?? I am very unhappy in a service I previously loved. 2 quotes is not enough when the providers pull stunts like some have with me. What happens if you accept a company but are not happy with the service? Sorry you have no more quotes available.
Developer Response 05/15/2023
Thank you for sharing your experience, Kwinkle1. We apologize for any inconvenience you've faced and understand your frustration with the limitations on the number of quotes in a year.We're sorry to hear about the challenges you encountered with the lawn service providers and the issues related to your mother's passing and the home sale. We strive to provide reliable and satisfactory services, and we apologize for any disruptions you experienced during this time.We understand the importance of timely lawn care, especially when you've moved to a new address. Please reach out to our team at team@yourgreenpal.com with your account details and the specifics of your situation. We'll do our best to assist you and find a solution that meets your needs.We appreciate your feedback regarding the limitations on the number of quotes. We continuously strive to improve our services and your input helps us identify areas for enhancement. We'll take your feedback into consideration as we evaluate and refine our platform.We value your previous support and are sorry to hear that your experience has been disappointing. Please give us an opportunity to make things right by reaching out to us via email. We're committed to addressing your concerns and ensuring your satisfaction.Thank you for your understanding, and we apologize for any inconvenience caused. We look forward to assisting you further and restoring your confidence in GreenPal.
No Customer Service-All Robots
04/22/2021

FGWood
I first used this app last year and loved it! I recommended it to everyone! This year my landscaper is not working with Greenpal, so I got new quotes. They were triple the price of what o was paying, then when I accepted bids, the company’s stated they didn’t service my area. I finally found a company, approved the work and then my card declined. Not sure why but the app stated to update expiration, so I did. Didn’t work. I tried another debit card and a credit card, 3 cards total! And they all would not be accepted! But each time I tried a new card the amount due which started at $30, increased by $5. Ultimately leaving me with a balance of $55! I called Greenpal, no real person. I found an email on the app, emailed, it’s a robot! It advised to handle the payment with the company since they don’t know why it’s changing. I reach out to landscaper he stated he has the amount at $30. So the card retries every night at 12am- but for $55! I email again, Sarah the robot advises to handle with the company. So I do- he took a cash app payment. To ensure I’m not double charged, I reach out to Greenpal. They remove the landscaper from Greenpal and keep threatening me with suspension from “unpaid” balance. There is NO ONE TO HANDLE THIS ERROR!

Developer Response
Thank you for sharing your experience with us. We’re sorry to hear that your experience was not up to standards and would love to help make this right. If you ever need anything in the future, our team is here! You can either call us at (800) 301-9528 or email team@yourgreenpal.com.
No Customer Service-All Robots
04/22/2021

FGWood

I first used this app last year and loved it! I recommended it to everyone! This year my landscaper is not working with Greenpal, so I got new quotes. They were triple the price of what o was paying, then when I accepted bids, the company’s stated they didn’t service my area. I finally found a company, approved the work and then my card declined. Not sure why but the app stated to update expiration, so I did. Didn’t work. I tried another debit card and a credit card, 3 cards total! And they all would not be accepted! But each time I tried a new card the amount due which started at $30, increased by $5. Ultimately leaving me with a balance of $55! I called Greenpal, no real person. I found an email on the app, emailed, it’s a robot! It advised to handle the payment with the company since they don’t know why it’s changing. I reach out to landscaper he stated he has the amount at $30. So the card retries every night at 12am- but for $55! I email again, Sarah the robot advises to handle with the company. So I do- he took a cash app payment. To ensure I’m not double charged, I reach out to Greenpal. They remove the landscaper from Greenpal and keep threatening me with suspension from “unpaid” balance. There is NO ONE TO HANDLE THIS ERROR!
Developer Response 03/09/2022
Thank you for sharing your experience with us. We’re sorry to hear that your experience was not up to standards and would love to help make this right. If you ever need anything in the future, our team is here! You can either call us at (800) 301-9528 or email team@yourgreenpal.com.
Great concept, poor product
05/29/2019

ELAKA096
Used them to schedule one service. It was fast and pretty easy to do. I wasn’t particularly happy with the job the company I chose did but that’s okay. I scheduled a one-time service but was inexplicably signed up for that same company to return every other week which I wasn’t aware of until my guard gate called and said they were there. I remember a note popping up when I selected one term service so I don’t understand why I was signed up for recurring service. Every other week for 6 months had been scheduled for me and I had to manually cancel each service because there is no option to do them all at once. I was then locked out of my account, and the password recovery function was not working in the app. I emailed GreenPal and exchanged emails with “customer service” who didn’t seem to care that I couldn’t login and sent me twice the same generic FAQ response. No troubleshooting worked, and the “customer service” rep simply stopped responding to my emails. I deleted the app and have no intention of using them. They don’t seem to need the business. Disappointed. I would not recommend using this service.

Developer Response
Dear ELAKA096,Thank you for sharing your experience with GreenPal, and we apologize for the inconvenience you encountered. We strive to provide a seamless and positive experience for all our users, and we are sorry to hear that your experience fell short of your expectations.We understand the frustration you faced with the recurring service and the difficulties you encountered with canceling multiple appointments at once. This is not the level of service we aim to deliver, and we apologize for any inconvenience caused.We take your feedback seriously and will use it to improve our platform and address the issues you encountered. We would appreciate the opportunity to investigate your account further and assist you in resolving these matters. Kindly reach out to our customer support team at team@yourgreenpal.com with your account details, and we will work diligently to address your concerns.Once again, we apologize for any inconvenience caused, and we appreciate your feedback. We hope to have the opportunity to make it right and regain your trust in GreenPal.
Great concept, poor product
05/29/2019

ELAKA096

Used them to schedule one service. It was fast and pretty easy to do. I wasn’t particularly happy with the job the company I chose did but that’s okay. I scheduled a one-time service but was inexplicably signed up for that same company to return every other week which I wasn’t aware of until my guard gate called and said they were there. I remember a note popping up when I selected one term service so I don’t understand why I was signed up for recurring service. Every other week for 6 months had been scheduled for me and I had to manually cancel each service because there is no option to do them all at once. I was then locked out of my account, and the password recovery function was not working in the app. I emailed GreenPal and exchanged emails with “customer service” who didn’t seem to care that I couldn’t login and sent me twice the same generic FAQ response. No troubleshooting worked, and the “customer service” rep simply stopped responding to my emails. I deleted the app and have no intention of using them. They don’t seem to need the business. Disappointed. I would not recommend using this service.
Developer Response 05/15/2023
Dear ELAKA096,Thank you for sharing your experience with GreenPal, and we apologize for the inconvenience you encountered. We strive to provide a seamless and positive experience for all our users, and we are sorry to hear that your experience fell short of your expectations.We understand the frustration you faced with the recurring service and the difficulties you encountered with canceling multiple appointments at once. This is not the level of service we aim to deliver, and we apologize for any inconvenience caused.We take your feedback seriously and will use it to improve our platform and address the issues you encountered. We would appreciate the opportunity to investigate your account further and assist you in resolving these matters. Kindly reach out to our customer support team at team@yourgreenpal.com with your account details, and we will work diligently to address your concerns.Once again, we apologize for any inconvenience caused, and we appreciate your feedback. We hope to have the opportunity to make it right and regain your trust in GreenPal.
Good mower, rough app
03/25/2019

JGregoryAtiba
Found a good mower and set up regular service quickly with this app, so I guess in that sense it did its job. But there are lots of problems with the interface. I chose bi-weekly service, but the app says “weekly.” But, scrolling down to the dates, I see that they are indeed bi-weekly. I chose 2-day flexibility, but it still shows +/- 1 day. And mysteriously, the website says 10-day frequency and has all my calendar dates 1 day before what the app says, but still at the correct bi-weekly frequency. And there are places where images have wonky aspect ratios. Then I got two payment confirmation emails, which made me rush to check my bank account unnecessarily. Also if you mess up your login on the website, you’re going to have to refresh the page before it lets you in, no matter how many times you type your password correctly.Suggestion: It would be nice if you could tap your yard photo to zoom in on it. Otherwise you really can’t see much more than, “yeah, I think it was cut.”All in all a great concept, but seems like it was rushed to market on a limited budget, and could use a lot of polishing.

Developer Response
Dear JGregoryAtiba,Thank you for taking the time to share your feedback with us. We appreciate your honesty and we're glad to hear that you were able to find a good mower and set up regular service through our app.We apologize for the issues you encountered with the app interface. We understand that the discrepancies in the frequency and dates can be confusing and frustrating. Our team is continuously working to improve the user experience and address these issues. We appreciate your suggestions regarding the zoom feature for yard photos, and we'll definitely take that into consideration for future updates.If you have any further questions or concerns, please don't hesitate to reach out to our support team at team@yourgreenpal.com. We value your feedback as it helps us enhance our service and provide a better experience for our users.Thank you for choosing GreenPal, and we appreciate your understanding as we work towards further polishing and improving our app.
Good mower, rough app
03/25/2019

JGregoryAtiba

Found a good mower and set up regular service quickly with this app, so I guess in that sense it did its job. But there are lots of problems with the interface. I chose bi-weekly service, but the app says “weekly.” But, scrolling down to the dates, I see that they are indeed bi-weekly. I chose 2-day flexibility, but it still shows +/- 1 day. And mysteriously, the website says 10-day frequency and has all my calendar dates 1 day before what the app says, but still at the correct bi-weekly frequency. And there are places where images have wonky aspect ratios. Then I got two payment confirmation emails, which made me rush to check my bank account unnecessarily. Also if you mess up your login on the website, you’re going to have to refresh the page before it lets you in, no matter how many times you type your password correctly.Suggestion: It would be nice if you could tap your yard photo to zoom in on it. Otherwise you really can’t see much more than, “yeah, I think it was cut.”All in all a great concept, but seems like it was rushed to market on a limited budget, and could use a lot of polishing.
Developer Response 05/15/2023
Dear JGregoryAtiba,Thank you for taking the time to share your feedback with us. We appreciate your honesty and we're glad to hear that you were able to find a good mower and set up regular service through our app.We apologize for the issues you encountered with the app interface. We understand that the discrepancies in the frequency and dates can be confusing and frustrating. Our team is continuously working to improve the user experience and address these issues. We appreciate your suggestions regarding the zoom feature for yard photos, and we'll definitely take that into consideration for future updates.If you have any further questions or concerns, please don't hesitate to reach out to our support team at team@yourgreenpal.com. We value your feedback as it helps us enhance our service and provide a better experience for our users.Thank you for choosing GreenPal, and we appreciate your understanding as we work towards further polishing and improving our app.

Better Lawn Mowing Experience What’s New • Fixed an issue where some homeowners were incorrectly prompted to open a new lawn mowing auction • Faster loading when browsing lawn care pros • Improved reliability for recurring lawn maintenance Why It Matters Booking lawn care, lawn mowing, and lawn maintenance should be simple and accurate. This update prevents confusion and makes it easier to manage grass cutting and landscaping services without unnecessary steps. Enjoying GreenPal? Please leave us a quick review on the App Store — it helps us improve your lawn care experience.

Version 181

5d ago

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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